That's not true.
I wish people would stop claiming the RF "never explain, never complain", because its complete bollocks.
They have released official statements condemning the press.
The Senior RF have all sued tabloid newspapers at one time or another.
The Queen sued both The Sun and The Mirror. Twice!
Off the top of my head:
▪︎ Sophie (when she wasn't a working royal) got caught in a fake Sheikh scandal.
Buck Palace released an official statement saying the story was riddled with inaccuracies and fictions. And was offensive.
▪︎ When Kate was Williams girlfriend. Kensington Palace released an official statement condemning the press harassment and it needs to stop. The intrusion was unbearable.
▪︎ A few years ago Kensington Palace, on behalf of W &K, issued a statement to the press condeming the dangerous tactics paparazzi have been using to take pictures of thier children. They want thir children to be free of harrasment and surveillance
(btw, the statement lists some examples of disturbing tactics the paps have used just to get a photo of the children)
I don't have any problem with the palaces making official statements to respond to the vitriol the RF have endured from the press.
And I don't have a problem with suing the tabloid press
In fact I applaud them for it.
But let's not pretend they keep silent. They don't.