Two both related to the illness and death of my DD. I have told these before so apologies.
SKY. I cancelled when I gave up work to look after DD after dx. They pestered me for the next 18 mths to resubscribe. They phoned once a week at least. They escalated their calls and this coincided with DD's terminal dx when she was at home because no more treatement was possible.
They kept phoning and phoning and I was getting increasingly stressed by having to field these calls. I eventually told them that my DD was dying and I really couldnt cope with their calls and would they please stop calling me.
The person on the phone said (without skipping a beat) 'well we cant take you off our call list unless you make an appointment for one of our reps to come round and discuss your subscription with you' (not exact words but more or less).
Abbey National. - I eventually got the nerve to shut down DD's account about a year after she died. I had to queue for ages to talk to someone who turned out to be about 18. I told him I wanted to close down my DD's account and he said 'why?'. I told him she had died. He said 'you have to bring in her death cert to prove she has died'.
I said I didnt want to bring it in and she was only 14 and I was the holder of the account so didnt need to.
He stood and argued with me that I did and wouldnt have it that he was wrong. I left in tears.
When I came back a week or so later he was stil there. He said 'oh yeah I remember you, I told you to bring in the death cert and you stormed off in a right mood.'
It took me weeks to shut that account down and hours of sitting around that fecking bank.
Both companies are going to go under at some point because I send them so many bad vibes they cannot possibly survive.