A letter from concentrix part 3

[12fedup12]

Please post your experiance from concentrix here, including how long it took for documents to go on system, how long to get documents, the time scale from start to finish (case closed) and what the outcome was

i prob will have sane prob fri as im with natwest

What option did you use?

Aww maybe am OK. I'd feel better if I could speak to someone

Smokie that's great they told me yesterday they were upto documents received on 28th May, fingers crossed mine will be I in next couple of days, phoned again and still not there will call again Friday

option 6

Baby hope everything sorted soon, big hugs x

its a relief il tell you

Thanku

baby, how long before they acknowledged your renewal? I've had no confirmation text or anything??

my deadline was tomorrow if helps, but said there put on system have checked it and goes back to hmrc who finalise it!!!

A couple of days. But I phoned yesterday to renew again because they wanted me to renew for last last. And then received text msg today!! I don't understand. And I can't get talking to anyone

if any of you are in the birmingham area and need a phone to call them, you're welcome to come and use my house phone... theres always a brew and a biscuit while youre here too

Wish I lived in Birmingham!! But unfortunately not! I was actually born in Walsall!; but in northern Ireland since a baby!

Babyalan I have not heard of concentrix stopping money but referring back to hmrc so you would have had a letter by now

Awww bless you admiral you're a blooming angel,sent you an email btw. Really hope this IS the banks n not tax credits wouldn't trust them as far as I can throw them they've not only lied to me but lied to my MP as well. Good luck ladies x

Think what worries me is that I phoned hmrc yesterday and told them I was of on maternity in 2013 and 2014. Was thinking did they stop my payments cause I hadn't told them earlier! Maybe that sounds crazy. But they deducted a few thousand of my income for 2014 and another 1000 of for 2015. But surely that means I should get more money not for my money to stop! Am just so worried. Wish I hadn't told them about my maternity now

Babyalan I really think its the bank too, could you get yourself well enough to go into ur bank they should be able to tell you what payments are pending to go into ur account, sending you a hug , if they are up to the 28th May for scanning , mine were signed for on the 11th n 12th, so does that mean they wont be scanned for another 2 weeks which would take me over the deadline? They took a note of tracking numbers when I rang sat will try n ring friday to see if anything scanned on, just want to know my docs are on system n then begin the wait for the decision!! ,

There's loads of people on that beat the banks and bailiffs site someone upthread mentioned, saying they haven't had theirs either baby, due to the banks, so please try not to panic too much (I know its easier said than done)

Mum, I think the deadlines have been extended at their end (did someone mention that in this thread too??) to accommodate the backlog, but there is FUCK ALL they can say if you have proof of when it was signed for?

Got it morgan, fucking lying pack of cunts they are!!!!

Someone at work the other day made a statement (in reference to our managers lol) that seems very apt here

they couldnt organise a piss up in a brewery for an alcoholic

Iol admiral! I went to bank this morning they can't see pending payments. So don't no. Am ringing hmrc now again on my husbands phone. He has 100 minutes so fingers crossed! 3rd time lucky! I need to speak to someone. Am that far threw I don't even think if they tell me my payments haven't stopped I don't think I'll feel much better. Because with concentrix it could still happen. And now being of sick from work feel so guilty

Hi can anyone help I get paid cash and when I phoned up I said I get paid cash so do I need to send bank statements they said no just send your p60 with let from my work saying hours I work and that I get paid cash. But do u think they will still turn round and ask for statements??. They received my paperwork on the 8th on June as I sent it recorded delivery and it's still not scanned on system please any help would be appreciated I got 8 weeks left of my pregnancy and this is causing me great stress. They said they will stop payments on the 4th of July I don't know Wat to do

Mumdad5 I was told a 2 - 3 week back log scanning documents onto system then upto another 28 days to assess case, I asked about what would happen if not been done by deadline and they said not to worry payments won't be affect as the problem is at their end and I returned documents and have prove

Letter from work sorry

I got through to them today straight away on option 3. The guy was lovely and said payments won't stop even if it got to the deadline as I have sent in the documents they asked for. He said it should all be sorted in 2 to 3 weeks.

hope you get through and sorted babyalan 13

Thanku. On hold now 32 minutes!!