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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Am I unreasonable to refuse parcels and ignore toys thrown over?

171 replies

Oopsadaisy92 · 09/04/2026 08:15

I need some rational advice. Last year My neighbour sold his house to the council and we have since had a new single lady move in with her five children. This woman doesnt appear to work and only 3 of the children go to school. I believe they are 1, 3, 5, 7 & 9. This woman speaks broken English so its difficult to talk build up a relationship.

Aside from the twice daily walk to school they never ever leave the house and this is where my AIBU starts.

She has everything delivered to my house - im talking at least 5 parcels a day from the tik tok shop and then food shoping too. I was originally taking them in but they are starting to disrupt meetings (I wfh 3 days a week and 2 in london). My first Aibu is am I being unreasonable to now start sending them away even though I know they are for next door. - ive tried telling the delivery man that they are for next door but he doesnt believe me and says theirs probably someone in my family with her name (?!) and ive tried letting her know that my husband and I are not around all the time to take them in and when i am around im in meetings but its falling on deaf ears. My husband has always sent them away but she looks so creastfallen whenever she comes to The door looking for them and it makes me feel bad.

My second AIBU is because these kids never leave the premises, they always play/argue in the garden - in all weathers. They are really loud and we get all manner of toys and sticks thrown over the fence with the expectation to send them back. My husband says to ignore them. And again theres not much we can do whilst we are away from the house but at the same time I dont want their stuff building up in my house and damaging my flower beds. (God I feel really old saying that! Im only 30) does anyone have any recommendations or thoughts on if we are being unreasonable. We cant really enjoy our garden with their screaming all the time.

OP posts:
BlueSisters · 09/04/2026 16:02

Do the children deliberately throw the toys over do you think? This would change my response. I am very clear with my children that they need to do everything they can not to let balls go over the fence as our neighbours are a bit grumpy and do not appreciate it. Then if some do go over it’s not as bad IMO.

I would speak to her if this is deliberate.

Krevlornswath · 09/04/2026 16:02

I'd put a sign on the door or letterbox decal indicating that we don't accept neighbours parcels. Get a video doorbell OP and then your efforts to send away anything that slips through the net will at least be quicker as you can quickly answer on your phone to say no thanks. Other than one neighbour we know well who is elderly I don't take them in at all. When I order something I do it making sure that I'm home to get it and if not have it delivered to a collection point, it's really not hard. If she's home she should be answering the door herself. I'm sure she'll get the picture when her parcels go back to the sender or her food shop ends up undelivered.

Whether or not the delivery driver believes me wouldn't overly bother me. I'd just tell them this isn't something I've ordered and I don't accept the delivery then leave the conversation. I'd throw toys back when I was already in the garden and then only.

I'd also put a simply worded note in the door saying that sorry but we will no longer be accepting any parcels for you, please could you make sure your children are not throwing things over the fence as these will be disposed of if it keeps happening.

Oopsadaisy92 · 09/04/2026 18:42

AlongtheWall · 09/04/2026 08:26

I can’t believe you keep opening the door! Stop answering the door to the parcels and the CF neighbour. Unless you’re expecting your own delivery.

Put up trellis.

Trellis is a good idea but we already have a 6ft fence.

OP posts:
WLnamechange · 09/04/2026 18:44

What does she say the reasons are for getting everything delivered to your house?

Oopsadaisy92 · 09/04/2026 18:45

BlueSisters · 09/04/2026 16:02

Do the children deliberately throw the toys over do you think? This would change my response. I am very clear with my children that they need to do everything they can not to let balls go over the fence as our neighbours are a bit grumpy and do not appreciate it. Then if some do go over it’s not as bad IMO.

I would speak to her if this is deliberate.

Edited

Think they do do it deliberately. We get a daily deluge of jumpers, toys, figurines, boxes, rubbish, random sticks (we have no trees in the garden so not ours - i can live with this im not insane but its part of a pattern). Yesterday we had a stick of chalk and a barbie doll. Today we had a cardboard box and jumper.

OP posts:
Oopsadaisy92 · 09/04/2026 18:46

WLnamechange · 09/04/2026 18:44

What does she say the reasons are for getting everything delivered to your house?

She set up the wrong address on tik tok shop and cant be bothered to change it and hopes we dont mind. I dont use tik tok so not sure how easy it is to change.

OP posts:
Terrribletwos · 09/04/2026 18:47

Oopsadaisy92 · 09/04/2026 18:42

Trellis is a good idea but we already have a 6ft fence.

Hi @Oopsadaisy92 is it actually your address the neighbour is using as in having deliveries to your address?

Allisnotlost1 · 09/04/2026 18:48

Oopsadaisy92 · 09/04/2026 18:42

Trellis is a good idea but we already have a 6ft fence.

I think you can add a trellis so long as it doesn’t take it over 6.5ft in total.

Oopsadaisy92 · 09/04/2026 18:49

WhatNoRaisins · 09/04/2026 08:29

I'd stop the parcels and put the toys back over or outside her house at an interval that suits you. I think when you have next door neighbours then balls and stuff being kicked over is a normal part of that.

Agreed balls is normal id accept that. But on a daily basis we get dolls, clothes, figurines, litter, blocks and boxes thrown over too

OP posts:
WLnamechange · 09/04/2026 18:49

Oopsadaisy92 · 09/04/2026 18:46

She set up the wrong address on tik tok shop and cant be bothered to change it and hopes we dont mind. I dont use tik tok so not sure how easy it is to change.

What about the food shopping? Is she really getting a supermarket weekly shop delivered to your house?

Oopsadaisy92 · 09/04/2026 18:50

Terrribletwos · 09/04/2026 18:47

Hi @Oopsadaisy92 is it actually your address the neighbour is using as in having deliveries to your address?

Yes I believe so. She said she put the wrong address into tik tok and wont cant change it

OP posts:
Oopsadaisy92 · 09/04/2026 18:51

WLnamechange · 09/04/2026 18:49

What about the food shopping? Is she really getting a supermarket weekly shop delivered to your house?

Yes we've had food shopping delivered too. I did redirect the delivery driver to her house for that.

OP posts:
Oopsadaisy92 · 09/04/2026 18:52

GertrudePerkinsPaperyThing · 09/04/2026 09:10

Also might be handy to work out what her language is to see if you can Google translate a phrase to tell her to stop.

Is Ghanaian i think

OP posts:
RancidRuby · 09/04/2026 18:54

Oopsadaisy92 · 09/04/2026 18:46

She set up the wrong address on tik tok shop and cant be bothered to change it and hopes we dont mind. I dont use tik tok so not sure how easy it is to change.

Put a sign up on your door saying you only accept deliveries to your names and if any delivery drivers still attempt to deliver then refuse them every single time. She’ll soon get the message, stop allowing her to treat you like a mug.

Jaxhog · 09/04/2026 18:55

SanctiMoaniArse · 09/04/2026 08:28

Put a note on your door saying you only accept parcels for [you and DH names] and that any parcels for anyone else will be refused.

Then stick to that. Never ever accept a parcel for her. If they get left on your doorstep leave them there. Not your problem if they get stolen.

As for the toys just put them all in a bin bag and leave it on her doorstep once a month.

This.

Oopsadaisy92 · 09/04/2026 18:56

Allisnotlost1 · 09/04/2026 09:42

It’s infuriating answering for others when wfh, I feel your pain. Definitely refuse all parcels, add a note on the door during your WFH hours and don’t answer the door. Delivery drivers will learn soon enough not to waste their valuable time.

I’d keep an eye on your credit report too, in case she’s used your address for something else. Weird to keep doing it unless deliberate, and she clearly speaks enough English to navigate all the ordering so you have to wonder.

Things over the fence is tricky. Sticks aren’t toys, that’s just a nuisance so I’d bin them, or add to the compost or whatever. Toys I’d throw back, but at your own pace. They’ll learn to be careful eventually. If you have the maximum height fence you can look at adding an angled cat proof fence which might deter/catch some items.

If they are a terrible nuisance and not just kids being unruly - five is always unruly, must be a big house! - then complain to the council.

Its a 3-bed house so hoping that theyll out grow the house soon - she has 4 boys 1 girl. Cat fence idea sounds interesting! Ill look into that.

OP posts:
Oopsadaisy92 · 09/04/2026 18:57

hazelberry · 09/04/2026 10:31

If she never leaves the house how come she is missing her parcel deliveries?

All very odd.

Shes not missing them shes ordering them to my house x

OP posts:
Oopsadaisy92 · 09/04/2026 18:58

G5000 · 09/04/2026 10:31

is she actually using your address? Or do they try hers and then come to yours as she doesn't answer?

Shes using my address. Shes not missing parcels x

OP posts:
Oopsadaisy92 · 09/04/2026 19:00

Hellometime · 09/04/2026 10:42

Tell her she needs to tell delivery company she’s number x and stop using your address. You can’t take any parcels. Stick sign up saying parcels for your name only. If a delivery knocks and it’s not you say not ours and shut door.
If she’s renting I’d contact her landlord (you can check with land registry who owns property eg council or housing association) and complain re any noise or anti social behaviour.

Its the fareham council i believe that own the property but good shout to check the land registry.

OP posts:
plsbekinddelicate · 09/04/2026 19:05

I’m normally all for being neighbourly but she’s taking the Mickey. Stop answering the door. Stop redirecting her food shopping. Stop returning things that have been thrown over. Bin the lot of it. They’ll soon learn

Squareoven · 09/04/2026 19:13

Definitely sounds like bored kids throwing stuff over the fence for attention.

Oopsadaisy92 · 09/04/2026 19:13

MsOpinion · 09/04/2026 10:58

I'd be worried that she's using my address for other things as well, and not paying bills etc.

Ooh good point. Its crazy though! She'll have a high income now thanks to the child benefit cap being lifted

OP posts:
Oopsadaisy92 · 09/04/2026 19:14

Squareoven · 09/04/2026 19:13

Definitely sounds like bored kids throwing stuff over the fence for attention.

Definitely!

OP posts:
Oopsadaisy92 · 09/04/2026 19:16

Silverbirchleaf · 09/04/2026 08:51

“Curious, if she’s at home all day why is she getting her parcels delivered to your house? It’s obviously advantageous to her somehow, but how?”

Wondered the same thing. Do the parcels have her or your address on? Do you have similar house numbers? Eg. 21 and 21A or is her house number not clearly displayed? Does her doorbell work?

Does she gave a poor credit rating so uses your address? Does she collect the parcels from you, or you end up taking them
to her? Maybe she says they’ve not been delivered to her house, claims a refund, and then keeps the goods?

My number im 50 she's 48. I was delivering to her. My husband was just sending back to sender

OP posts:
Flushitdown · 09/04/2026 19:20

I wouldn't take the parcels but would throw the toys back.

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