Ha! Technology. My absolute Nemesis.
Every time I qualify for a phone upgrade, I sweep into the 3 store, explain I just want to make calls, take half decent photos, have Internet access and a bit of messaging capability, plus my banking app and email, shove the phone into the young person's hands, and basically say "make it so (please)".
And young person pats me gently on the hand, finds me the best and cheapest deal, and transfers everything over while I agree I do have more photos of my cats than is probably healthy.
And I walk away with a new phone that looks vaguely familiar, although some of the features will be in different places, and I still end up with three pages of apps that come as standard, that I don't have a clue about and I'm scared to delete in case it breaks something.
On a similar note - how come if I want to take a screen shot, it's like the launch process for a NASA mission, yet, when my phone starts screeching at me to delete extraneous images etc, I will find dozens of screenshots of my home screen taken completely unconsciously. What's that about?