Received perfume I didn't pay for ..aibu to keep it?

[rryyg]

I ordered 2 make up bits from eBay.
They arrived and the next day a bottle of perfume came from the same seller (worth £100)
A week has passed and the seller has been messaging me asking me if I'm going to send the perfume back.
Then saying I can see you have it as it's been signed for (I didn't sign for it)
I paid by debit card
Can she do anything ?
Would you return it?

She should pay the postage. Has she even offered?

Have you actually responded to her now OP or are you still ignoring her?

@rryyg

I was planning on returning it It's just her attitude stank and she didn't even give me a chance to respond before she got nasty

No your attitude stinks, doesn’t sound like you were planning on returning it at all.

You’re unbelievable. You actually asked us if you were being unreasonable to keep it, showing that you intended to and hoped we would agree. She should report you to the police.

Legally you have to return it, not to do so is theft.

Case law states that you cannot keep goods/money that you receive from someone else’s error but you can keep goods/money received as a result of your own mistake. Odd but that is the law

Tell them you want postage paying in advance. Then you will return it . Its not up to you to incur extra costs. It was the sellers mistake

I would definitely ask for the postage costs upfront as it isn’t your mistake. Once received, you should really post it back, although I appreciate it’s irritating having to package it up etc.

the signed for thing is a red herring. "signing for" stopped at first covid lockdown ands no one who delivers to me has reinstated it although they all have ways of providing proof of delivery.

OP is not a thief, ffs. Calm the fuck down.

She made a stupid and costly mistake, and it apparently took her a week to realize it. If her tone in her communications with me was shitty, I wouldn't be particularly inclined to go out if my way, either. I'm a non-driver in a village with a pop-up post office operating twice a week (illness/internet/nuclear threats permitting) for a couple of hours - and those hours are working ones for me, at any rate. I'd find it enormously difficult (not to mention irritating and time-consuming) to return something.

If she undertakes to pay for and organize it, I'd do it. Perhaps she should concentrate next time, lest she slips any more £100 bottles of perfume into the wrong Jiffy bag.

Yes, return it. Ask her for the postage.

I would say yes, it’s going to cost £xx to post back( you can work it out on the RM page) and when I get the money I will send it

PS by my previous post i meant that the OP can't say oh I can keep it I never signed for it, The seller obvs knows you have it. And I'd be twitched if the person who received an expensive bottle of perfume they hadn't paid for hadn't contacted me for a week......can I ask why you didn't?

Here is CAB says:

So if they were sent by mistake what do I do?

If items are sent to you by mistake, you will need to contact whoever sent them and ask them to collect the goods.

That shouldn't cost you anything or inconvenience you in any way. You should also give the company a reasonable deadline to collect the items.

www.bbc.co.uk/news/newsbeat-30294748#:~:text=The%20answer%20is%20yes%20and,or%20to%20pay%20for%20them.

That's awful of you, OP. Obviously you weren't intending on returning it as you're asking if you're reasonable to keep/steal it. Instead of asking "what if she won't pay return postage?" just ask her, she probably will. If not, then you can probably say you won't return it otherwise.
Call me cynical, but you seem intent on keeping it regardless.

You've already opened and used it haven't you

@LetHimHaveIt

OP is not a thief, ffs. Calm the fuck down.

She made a stupid and costly mistake, and it apparently took her a week to realize it. If her tone in her communications with me was shitty, I wouldn't be particularly inclined to go out if my way, either. I'm a non-driver in a village with a pop-up post office operating twice a week (illness/internet/nuclear threats permitting) for a couple of hours - and those hours are working ones for me, at any rate. I'd find it enormously difficult (not to mention irritating and time-consuming) to return something.

If she undertakes to pay for and organize it, I'd do it. Perhaps she should concentrate next time, lest she slips any more £100 bottles of perfume into the wrong Jiffy bag.

it took her a week to realise she had an expensive bottle of perfume she hadn't bought??????

No, send it back. I'd assumed this would be 'I haven't heard anything , can I keep it?', which might be ok, but they know you have it and asked for it back! So you do the right thing and send it back, maybe even if it costs you a few quid frankly.

@LetHimHaveIt

OP is not a thief, ffs. Calm the fuck down.

She made a stupid and costly mistake, and it apparently took her a week to realize it. If her tone in her communications with me was shitty, I wouldn't be particularly inclined to go out if my way, either. I'm a non-driver in a village with a pop-up post office operating twice a week (illness/internet/nuclear threats permitting) for a couple of hours - and those hours are working ones for me, at any rate. I'd find it enormously difficult (not to mention irritating and time-consuming) to return something.

If she undertakes to pay for and organize it, I'd do it. Perhaps she should concentrate next time, lest she slips any more £100 bottles of perfume into the wrong Jiffy bag.

The law disagrees, it states that if she keeps something to which she is not entitled to, she is a thief. As I stated above, in these circumstances she is not entitled to keep this perfume.

@Echobelly

No, send it back. I'd assumed this would be 'I haven't heard anything , can I keep it?', which might be ok, but they know you have it and asked for it back! So you do the right thing and send it back, maybe even if it costs you a few quid frankly.

What a load of BS. OP shouldn't pay a penny.

He should ask the seller to organise collection.

'And I'd be twitched if the person who received an expensive bottle of perfume they hadn't paid for hadn't contacted me for a week......can I ask why you didn't?'

Probably because the onus isn't on her. Because it wasn't her mistake. OP is probably quite 'twitched' that she has to go to the bother of sorting out someone else's mistake.

eBay offers a service when you get a company to collect an item for you. Seller is chancing it if they can OP should send it back on her own dime and time.

@rryyg

What if she won't pay the postage costs of me sending it back ?

Make sure you ge the money before you send it. Work out an estimated cost for P+P and say, Hi XXX, off course, I'll send it back. Let me know once you have transferred XXX to account XXX (or PayPal, whatever) and I'll get it off straightaway.

I think OP was hoping it wouldn't be noticed, hence saying nothing.
Contact the seller, ask how she will pay postage and sort it.

Simply say she needs to send you postage paid packaging

Of course you have to return it. However I would request that the seller sends you a prepaid envelope or box and any packing/bubble wrap she wants around it so she cannot blame you if it arrives broken