and sometimes restaurant managers, librarians etc need to be more pro-active about stepping in?
I was in a restaurant yesterday having lunch with a friend. A mother with three children was sitting nearby. The toddler was banging a toy car repeatedly on the table, the little girl was talking in a really loud shrill voice and the slightly older boy was shouting loudly to be heard over her. The noise was deafening but the mother seemed really calm and so used to it that she didn't even notice it, or realise it was driving people mad.
The manager said nothing.
AIBU to think that he owed it to all his other paying customers to ensure that one table weren't allowed to create a disturbance and ruin other people's meals, and he should have sorted the situation somehow.
I've seen this a lot in restaurants and other public places and wish there was some kind of policy in place that enabled those in charge to tactfully step in when children are becoming loud and disruptive.