I am a care assistant.
There's never enough time to do everything. Today I was due to finish at 11 o clock and then had a special family event I wanted to go to (nothing formal) at 12.
The last lady was duly washed, dressed, bed changed, breakfast made, lounge cleaned (she is unable to walk herself so all this done using hoists and so on.) she asked me to put hair removal cream on her bikini line and I explained, politely, we just didn't have the time it would take to set and then remove the hair.
The husband has complained to the agency about me 
I'm so fed up; why should I work for nothing at all, miss my own family doing things and for someone's bikini line???