To think a hair free bikini line isn't more important than my own family?

[youmademesolate]

I am a care assistant.

There's never enough time to do everything. Today I was due to finish at 11 o clock and then had a special family event I wanted to go to (nothing formal) at 12.

The last lady was duly washed, dressed, bed changed, breakfast made, lounge cleaned (she is unable to walk herself so all this done using hoists and so on.) she asked me to put hair removal cream on her bikini line and I explained, politely, we just didn't have the time it would take to set and then remove the hair.

The husband has complained to the agency about me

I'm so fed up; why should I work for nothing at all, miss my own family doing things and for someone's bikini line???

[youmademesolate]

No! because I don't behave like a twat when in hospital or at the doctors.

[Alisvolatpropiis]

Yanbu.

[VodkaJelly]

Did the client know that you would be working over your half hour when she asked you to do this? Say you went in at 11 and were due to leave at 11.30, did she ask at 11.25 for example knowing it would mean you left at 11.45 and not get paid for it?

[Chippednailvarnish]

YANBU

[IAmAPaleontologist]

I agree with others that what you have written is unprofessional. The situation is too easily identified. There are very strict guidelines about internet and social media use for those who work in health care, you really should become familiar with them.

[LoveBeingInTheSun]

Do you know what they said to the husband

[HaroldLloyd]

YANBU.

[MrsGeorgeMichael]

what did agency say to you OP?

[Birdsgottafly]

""There are always extra things you could do but you can't because you have other clients and, oh yes, your own life. ""

Your agency are badly letting you down, if it isn't cleat what you should be providing.

It wouldn't surprise me, the quality of Managers in failing Care providers isn't good (good Managers leave).

As it's important to foster Independance etc, a list of acceptable duties should be written down, in priority order.

For some clients it needs to be written what can't be done.

So you aren't doing stuff that the Service User can do for themselves, a level of Independance is vital.

What thd Client requested should of been logged in the daily plan.

OP please say that you have a daily diary left in the Clients home, at least?

[OwlCapone]

How does this breach any sort of confidentiality?

Do we know what area the OP works in?
Do we know any names?
Do we know any identifiable features?

No.

The OP has protected confidentiality by name changing so that she cant be personally identified and thus give further clues about the client.

[ScarlettDarling]

I agree with the pp who says people are overreacting . In no way has the op breached anyones confidentiality, no names, area, ages or other identifying details have been mentioned. The op is entitled to a moan, she is not being unreasonable.

[OwlCapone]

If there is no time, there is no time. I'm not sure how you can juggle stuff to fit it in. On another visit can you put the cream on, 15 mins of something else, cream off, wash/dress/up. The bed would have to wait til another visit I guess or can you put the cream on with her somewhere else?

[SagaNorensLeatherTrousers]

I agree with OwlCapone. Having worked in care, during training sessions we would always draw on real experiences and incidences with past and current residents/clients and would just refer to them anonymously. There is probably more than one woman in the country who requires help at home and wants to veet her foof.

[museumum]

I don't see the confidentiality issue - all we know is that someone who is female and married, somewhere in the uk, has a care assistant come to their home and couldn't get their bikini line done today.

That's no different from another anonymous mner saying they have taught a boy with asd today and he achieved something or a MW saying they delivered twins this morning.

[museumum]

Xposts. Sorry for labouring the point.

[SagaNorensLeatherTrousers]

Agree, museum.

[Wickeddevil]

What birds said. Is it part of her care plan? If it's not on the care plan (by the registered nurse) you should not be doing it. And if it is not in the care plan then it is not funded. I am sorry if that sounds harsh, and I am sure it is important to the ladies' personal grooming, but it isn't your job, and sadly budgets cannot spread to this level of service. It would mean people going without care at all.

Also was the cream prescribed? If not, you cannot administer it as an HCA, and your agency should back you on this.

However Worra is right about discussing patients/clients on social media. Even if it is anonymously. I would ask to have your post pulled.

[bamboostalks]

Don't be ridiculous, of course she hasn't breached confidentiality in any way. How totally precious. I think people need to have a much clearer understanding of data protection and patient/client confidentiality before they spout such tosh with such authority not to mention self righteousness.

[SagaNorensLeatherTrousers]

But the OP is anonymous too! Major overreaction here...one thing to discuss a client and have it attached to your name, (I.e FB) quite another to discuss anonymously about a client when every party is also anonymous!

[SagaNorensLeatherTrousers]

Also wicked your point about the cream is wrong. Many, many times have I applied Deep Heat, sudocreme, metanium, body lotion, at the user's request. It doesn't have to be prescribed and it's a person's choice what they want putting on for soothing, irritation, etc.

[MostWicked]

You've totally waived this women's right to confidentiality and opened yourself to serious disciplinary matters.
If I were the woman, or her husband, or anyone she or him had told about the incident, I could identify her from this post.

So it would ONLY be recognisable to someone who the woman had already told about it! That's not breaking confidentiality because the woman had already told them about it!

[myusernameis]

This post is hardly a breach of trust.

Anyway, back to original topic, whether you had time or not is completely irrelevant in my view. You were there as a care assistant not a beautician. How ridiculous. I hope your employers don't take the complaint seriously!

[Patrickstarisabadbellend]

My sister is a carer and no wY would she be going anywhere near someone's Pubic hair.

What if you left it on too long? You're opening yourself for all kinds of bad situations.

[Pumpkinpositive]

You haven't breached confidentiality.

This could be any woman in any country of the world. OP has name changed, may have changed some particulars, and could be posting from Timbuktu for all any of us know. Good luck identifying her client.

What did agency say?