"she’s devastated and has cried all night. I can’t help but feel the school have been heavy handed. DH disagrees and thinks it serves her right!!
do I need to pursue this with the school as a complaint?"
WHY would you complain? What do you hope to achieve from doing so? I think you need to have a ponder on that. Do you -
- Want the school to change their mind and take her?
- Want your daughter to feel you will fight for her?
If you want the school to take her to NYC - why? Why would you put the responsibility for her safety on them? Why are you not concerned for her safety given that she has form for flouncing off at the drop of a hat? Why are you willing to put her in danger, because she wants it?
If you want your daughter to feel you will fight for her - why? Has she flounced off from you too and you feel your relationship with your daughter is fragile? You say she "has been a pain at school recently" - just at school? Is she a pain at home too? Two possibilities, she's a pain at home too, or she isn't a pain at home. If she's a pain at home too, are you worried you being OK with NYC being cancelled will make her worse? If she isn't a pain at home, why not? Do you pander to her, constantly smooth her path - infantilise her? Or are you congratulating yourself on being a 'good mother' and secretly blaming the school for her behaviour because it only happens there?
I think you need to step back from "she's devastated" and stop allowing your actions to be dictated by her emotions. You are the adult, she is the child. Look at your child dispassionately for a minute. She overreacts and puts herself in danger by flouncing off in unfamiliar surroundings. She is rude to and disobeys those responsible for her safety. She therefore cannot be trusted in such settings not to put herself in danger, so the best option is for her not to be placed into such settings until such time as she matures enough to not behave like this.
Why does she flounce? This is an action that screams 'look at me!', makes the whole group revolve around her whilst the teachers have to stop what they're doing, pay less attention to the rest of the group and search for her. It's more 'attention-seeking' than 'upset'. Which is why I asked if you pander to her. A child who reaches 15 without a sense of consequences for her own actions usually is pandered to. Never told no. And here you are, willing to attack the school for not giving your daughter what she wants, regardless of why they don't want to take her.
You should by now know why my answer to your question is no. No, you should not complain to the school. No. Absolutely not. Your daughter must bear the consequences of her own actions. In modern parlance, FAFO. She Fucked About, and now she's Finding Out. And it could be the making of her. A short sharp lesson. Our job as parents is not just to care for them when they are children but also to raise children into functional independent adults. Part of that is letting them make their own mistakes, and learning from the consequences of their mistakes. Better to learn the lesson now and amend their ways so they don't hit a bigger lesson when the consequences can be more far-reaching.
Do the right thing. Comfort her, but sadly inform her that she won't be going to NYC after all, and that that is the consequence of her own behaviour and that you hope she will now learn from that.