My husband bought a tea and a hot cross bun in a Gail’s in central London yesterday, and they refused to toast it.
That’s it, that’s my PSA. Idk if it’s Gail-wide or if he was unlucky. I found some guff on their website about their HCBs being good enough not to toast but no actual confession. DH had no time to argue so just ate it: it was rubbish. I’d have asked for a swap for something that is meant to be eaten cold, but he is less good at sticking up for himself so had to live with the sadness.
Vipers, be warned.