Anyone waiting for an Oodie to be delivered, or just had one delivered? What’s your experience?

[TheFreaksShallInheritTheEarth]

Ordered an Oodie as a gift (for Christmas) a couple of weeks ago as they were massively discounted. No sign. Had an email saying sorry for the delay and they can’t promise anything or give an update. No way to contact anyone, and live chat taken down!
It seems that loads of people are in this position. They (Oodie) didn’t realise that big discounts meant considerably more sales, apparently 🙄

Have you had one delivered recently? How long did it take?
I know it’s still a while till Christmas, but I want to know what’s happening!

I had the same.

Love seeing that people that have ordered after the date I did, getting their orders sent out 🤬 oodie are useless. Had a email last night stating I probably will have to wait till mid January! 2months that will be then 😂 it's embarrassing.

Looks like a few of us got the same email today. Could be mid January 😯

I haven't had an email despite emailing repeatedly, haven't had a response to my Paypal dispute and the tracking info hasn't changed for 10 days - so they lied about dispatching it. I hope that I will get my money back through Paypal...and I won't be buying anything from them again.

I've taken the refund. I'm not waiting until mid Jan to give Christmas presents out. They've also offered me a discount on future orders 🤣🤣🤣

I emailed back to them. Throw me in a free grey oodie for the inconvenience and I'll leave a 5 star review because your going to need all the 5 stars you can get 😂

I haven’t had a despatch email for my reordered order or anything else. I wish I had cancelled now 🙃

To those of you with PayPal disputes, they aren't responding to them and will tell you to close the case if you want a refund. I raised a complaint with PayPal about the delay, oodie's behaviour etc and they refunded pretty quickly

I've posted this on another thread, and feel guilty saying this...but I ordered mine 3 days ago and it was delivered today, much to my amazement

I think it depends on the style you ordered

Mine have shipped and the Royal Mail tracking site is working for them.

I'm in the Midlands and ordered 2 x Star Wars dressing gowns and 3 x kids Oodies on 21st Nov - Looney Tunes, koala and books I think.

Hi, it depends on when you ordered, not the pattern, (unless it was a ‘pre order’ style). The Oodie had a major IT issue early November, (which they have admitted to some disgruntled buyers via email).

In effect, they took our money, issued despatch to RM notices, then promptly lost all our details in the system.

Apparently, they then tried to go through thousands of orders by hand to retrieve the information- with limited success.

It’s an absolute nightmare- mine was allegedly reordered last week, but I haven’t received a despatch notice. I have no expectation that my order will arrive and wish I had cancelled 🙃

I received my order today!!! I'm so shocked, totally didn't expect it to arrive at all. So there is hope everyone. Fingers crossed for all still waiting.

Did you receive a notification message saying that it was going to be delivered @Insleytay

@affyraven only my original despatch email back in November. This had a tracking number from Royal mail, but was stuck on waiting to be shipped.

My last correspondence from Oodie customer service said the labels had not been generated so hence the delays. They then asked if I wanted it to be re-ordered (my response, only if going to arrive before Christmas) or get a refund.
Was told it would have the same tracking no. This changed to shipped but I wasn't hopeful with all the postal delays.
If you have a tracking number I would keep checking.
Good luck.

I just received mine this morning (ordered mid November),no email to say it was sent out it just turned up.

After requesting a refund rather than waiting until mid January I've just had an email to say it has been dispatched

Does anyone have the link to the form please? They've sent me an email but the click here bit has obviously been copied and pasted so no longer contains the link.

FINALLY the MSM have picked up the story - https://www.google.com/amp/s/www.mirror.co.uk/money/shopping-deals/oodie-orders-placed-month-ago-31630943.amp

I ordered 2 oodies on the five pound stuff website three days ago and they arrived via royal mail today! They were 12 quid each plus 3 pounds each delivery cost. So if you really want one get one from there! Disclaimer - they have had the oodie label removed or cut in half but I can certify they are the real deal !I'm a bit of a research geek so looked up the itty bitty manufacturers label stitched inside to double check and they are the company who produce oodies - davie clothing pty. If you go this route, cross reference with the oodie website to be certain you're selecting the real thing if that makes sense.

I ordered on 28th November and after email after email saying sorry for delay I have just had a email saying it won’t be delivered until January! If they can’t keep up with demand and deliver the results they shouldn’t put on sales. This is ridiculous and they make it so you can’t contact you. There’s no customer service at all. It’s all automated replies. I’m fed up with it.

Could you link, please, @SilenceIsComplicity ?

I had a look on a couple of £5 websites but couldn't find any!

My oodies were dispatched two days ago, I asked for cancellation the day before that - apparently in the local sorting centre - I'm shocked!!

They do this EVERY year, they blocked me on all of their social media platforms and you will be able to see my reviews on TrustPilot and everywhere on the net that you can review. I am sitting here wearing a Kuddly which was ordered c.21st Dec and arrived in between Christmas and New Year. This was a couple of years ago, but I still haven't got over it. We did a bulk order for a crowd in work, so it wasn't just the 2 for our house that we were let down with, it was for colleagues Christmas presents too. Never again.

I don’t understand how a successful company has no idea that there would be high demand due to black Friday sales. This happened twice to me, this year and two years ago. They are a nice products, however they need better systems in place to deal with the high volume of orders that sales produce.

Blooming shambles of a company!