Harry's problem is that since he left as a working royal he has jumped on every popular bandwagon going. He had a history of making an impact with Invictus and Sentebele but it's been diluted by all the grandiose statements from The Office of the Duke and Duchess of Sussex about:
Covid treatment and advice
Black lives matter
Me too
Ukraine
Voting registration
Parental leave
Bullying
Press legislation
These are just off the top of my head. It makes him seem like a dilettante rather than a serious player. So when he says (assuming he did and it isn't the Mail making things up)
"We're hitting the targets, not just Sentebale but all of the departments are, and it's making a massive difference, and it is this surge of energy and optimism and the voice of young people ranging from six to 25 — and the biggest difference of which really needs more work, is when people from the top start listening,"
I start to wonder, what exact targets are you hitting, what quantifiable difference are you making? And who are the people at the top (and what are they the top of ) and how do they know to listen to you and your "young people" on this rather than any other random subject you have said something about?
I think it's a great pity he didn't focus when he left because he might then be making the impact he obviously wants to make.