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Here you'll find advice from parents and teachers on special needs education.

DLA WAIT TIMES THREAD 83

997 replies

MyLifeHasChanged · 11/09/2026 09:57

Hi all

Made a new thread for those of you who need to discuss wait times and ask questions!
Please post your scan dates etc

NC = New Claim
MR = Mandatory Reconsideration
SC = Scan Date

Im waiting on outcome of my DD's renewal due 29/09/2026

OP posts:
Friends94 · 02/10/2026 16:46

Babybell8 · 02/10/2026 16:45

ahhhh still a while to go they may answer I’m on call now at 24mins just to see if they got and uploaded my documents x

HE GOT IT!!!! HE GOT HRC AND LRM!
DECISION MADE TODAY!! XX

Babybell8 · 02/10/2026 16:47

Friends94 · 02/10/2026 16:46

HE GOT IT!!!! HE GOT HRC AND LRM!
DECISION MADE TODAY!! XX

Yay!!!! Oh hun that’s brilliant news!!!! Brilliant! Well done sweet xx

Md234 · 02/10/2026 16:49

@Friends94 congratulations!!! What was your sd x

abcflower · 02/10/2026 16:51

ClaudettedeBeauvoir · 02/10/2026 15:24

Similar situation here, except our award ran out in August. The lady on the phone line was actually really shocked that we hadn't heard. She put me through to the decision making dept. They were equally confused as to why a decision hasn't been made, so she is going to chase it. She was very nice, very apologetic.

Ahhh ok…have you heard anymore?! She said to ring back Monday and see. She couldn’t understand it….

Friends94 · 02/10/2026 16:55

Md234 · 02/10/2026 16:49

@Friends94 congratulations!!! What was your sd x

Thank you - it was 23rd of July xx

Friends94 · 02/10/2026 16:56

Babybell8 · 02/10/2026 16:47

Yay!!!! Oh hun that’s brilliant news!!!! Brilliant! Well done sweet xx

Thank you so much!! I'm.keeping my fingers crossed for you all and going to keep checking! You're the 24th right? Hopefully Monday - Tuesday you hear!! Xxx

Emz73 · 02/10/2026 16:56

Friends94 · 02/10/2026 16:46

HE GOT IT!!!! HE GOT HRC AND LRM!
DECISION MADE TODAY!! XX

Congratulations xx

Babybell8 · 02/10/2026 16:58

Friends94 · 02/10/2026 16:56

Thank you so much!! I'm.keeping my fingers crossed for you all and going to keep checking! You're the 24th right? Hopefully Monday - Tuesday you hear!! Xxx

Thanks sweet. Yeah 24th should deffo be early next week. Just need the evidence I sent yesterday scanned in 🥺🤞🏻 I absolutely think they will help. Found more going through paperwork I forgot I had! Was gutted. Think they scan things in over the weekend hopefully so that’ll be good. I’ll post as soon as I know but I’m expecting a no because that’s just our luck xx

Babybell8 · 02/10/2026 17:05

Just got through it’s with a case manager/decision maker now! But they havnt scanned my other documents yet. ERGH! I said if she can put a note for them to say I sent them 24hr tracked yesterday and they should be there today and told her what they was. She said they do scan over the weekend so should get them and hopefully they see the note. Should have a decision Monday Tuesday I feel physically sick x

Md234 · 02/10/2026 17:12

@Babybell8 well that’s a positive not much longer to wait now! I’m hoping I hear next week early the week after maybe!xx

SparklyGreyOP · 02/10/2026 17:52

NicoleBrownx · 02/10/2026 12:33

nc scan date 22nd July I phoned up and my daughter has been awarded middle rate on the 30th September 🥲

Congratulations

SparklyGreyOP · 02/10/2026 17:53

Friends94 · 02/10/2026 16:46

HE GOT IT!!!! HE GOT HRC AND LRM!
DECISION MADE TODAY!! XX

Congratulations

beardotdo · 02/10/2026 20:53

NC
Posted the forms on 13/07
Heard nothing so rang up 30/07 to be told that the forms were received 20/07 (so I’m assuming this is my scan date?)
Called again 28/09 to ask for an update, he said all the forms had been received, then said he was going to pass me to another department for an update. Then after 5 minutes of being on hold came back and told me that no decision had been made but there was nothing else I needed to do.

Seeing lots of people with dates after ours getting decisions is frustrating, but I’m hoping to hear something next week. (I say this every week 😂)

Babybell8 · 02/10/2026 21:25

beardotdo · 02/10/2026 20:53

NC
Posted the forms on 13/07
Heard nothing so rang up 30/07 to be told that the forms were received 20/07 (so I’m assuming this is my scan date?)
Called again 28/09 to ask for an update, he said all the forms had been received, then said he was going to pass me to another department for an update. Then after 5 minutes of being on hold came back and told me that no decision had been made but there was nothing else I needed to do.

Seeing lots of people with dates after ours getting decisions is frustrating, but I’m hoping to hear something next week. (I say this every week 😂)

Edited

The only reason I think some could take longer is simply because there is more paperwork and evidence to go through maybe?

Emz73 · 03/10/2026 06:28

beardotdo · 02/10/2026 20:53

NC
Posted the forms on 13/07
Heard nothing so rang up 30/07 to be told that the forms were received 20/07 (so I’m assuming this is my scan date?)
Called again 28/09 to ask for an update, he said all the forms had been received, then said he was going to pass me to another department for an update. Then after 5 minutes of being on hold came back and told me that no decision had been made but there was nothing else I needed to do.

Seeing lots of people with dates after ours getting decisions is frustrating, but I’m hoping to hear something next week. (I say this every week 😂)

Edited

Did you get an acknowledgment letter? Xx

Hopefullyitcan · 03/10/2026 08:39

Anyone know if DM work of the weekend? Thanks.

Emz73 · 03/10/2026 08:43

Hopefullyitcan · 03/10/2026 08:39

Anyone know if DM work of the weekend? Thanks.

I think some can do overtime. I have seen people receiving dm calls on a weekend on Facebook xx

Elmr151984 · 03/10/2026 09:03

Hi all!

Following this thread as I’m currently waiting for a COC, does anyone know if the wait times are the same or longer than a NC?

Friends94 · 03/10/2026 14:21

Hey guys - I have tried posting on the FB group but for some reason my post disappears🤣

If my child was awarded yesterday from the 12th of June (16 weeks payment this week). Does anyone know when his normal 4 weekly payments start, the 27th or 3rd?
Thanks all - still in shock this morning and wishing you all good news💜

Emz73 · 03/10/2026 15:05

Friends94 · 03/10/2026 14:21

Hey guys - I have tried posting on the FB group but for some reason my post disappears🤣

If my child was awarded yesterday from the 12th of June (16 weeks payment this week). Does anyone know when his normal 4 weekly payments start, the 27th or 3rd?
Thanks all - still in shock this morning and wishing you all good news💜

I was literally scrolling through getting annoyed with the mods on there 🤣 I’m not sure lovely, the only way to find 100% is ringing them Monday morning, just when you thought you was done with the hold music 🤣 xx

Friends94 · 03/10/2026 17:21

Emz73 · 03/10/2026 15:05

I was literally scrolling through getting annoyed with the mods on there 🤣 I’m not sure lovely, the only way to find 100% is ringing them Monday morning, just when you thought you was done with the hold music 🤣 xx

Yeah I don't understand it, three times I posted and it just disappeared 🤣🤣

I don't think I can go through it again, I'll wait and see when it pops in🤣 xx

ShyRedCrow · 03/10/2026 17:45

Congratulations to everybody who has heard back such a relief and weight off your shoulders and good luck to those still waiting. Could I ask for some advice please first I have claimed DLA I let UC know of the change straight away they have left a message on my journal saying that they have verified that my partner is carering for our little son but my journal still says we let you know once we have verified the children. My payment isn't due until the 15th but I'm concerned that if the children aren't verified by then then I will get my UC payment without them on and my wages will then wipe out the payment and we get nothing which will cause financial hardship sorry for the long post I'm also annoyed if that's the case because I reported it in plenty of time and feels like it's going to be a right mess that's going to take time to sort when it should just be a case of adding the extra elements on and then passing to a descion maker for the backdated payment xx

ClaudettedeBeauvoir · 03/10/2026 18:16

abcflower · 02/10/2026 16:51

Ahhh ok…have you heard anymore?! She said to ring back Monday and see. She couldn’t understand it….

No, I'll wait and see if I hear next week and then call again if not. It's very odd.

Amyd35 · 03/10/2026 18:52

Friends94 · 03/10/2026 14:21

Hey guys - I have tried posting on the FB group but for some reason my post disappears🤣

If my child was awarded yesterday from the 12th of June (16 weeks payment this week). Does anyone know when his normal 4 weekly payments start, the 27th or 3rd?
Thanks all - still in shock this morning and wishing you all good news💜

Did you ask how long he was awarded for? That's the one thing I forgot to ask 😫

SparklyGreyOP · 03/10/2026 20:22

Friends94 · 03/10/2026 14:21

Hey guys - I have tried posting on the FB group but for some reason my post disappears🤣

If my child was awarded yesterday from the 12th of June (16 weeks payment this week). Does anyone know when his normal 4 weekly payments start, the 27th or 3rd?
Thanks all - still in shock this morning and wishing you all good news💜

27th