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Here you'll find advice from parents and teachers on special needs education.

DLA WAIT TIMES THREAD 83

997 replies

MyLifeHasChanged · 11/09/2026 09:57

Hi all

Made a new thread for those of you who need to discuss wait times and ask questions!
Please post your scan dates etc

NC = New Claim
MR = Mandatory Reconsideration
SC = Scan Date

Im waiting on outcome of my DD's renewal due 29/09/2026

OP posts:
Mummyof2under4 · 02/10/2026 11:13

SparklyGreyOP · 02/10/2026 11:05

Congratulations that’s brilliant news

Thank you so much ❤️xx

SilverGlitter26 · 02/10/2026 11:13

Amyd35 · 02/10/2026 10:47

Omg the dm just rang me because I had a page missing it was just about pensions ect so I answered over the phone. She then said it's positive news and she will put in the letter the rates ect. I am absolutely shocked 😲 I was so sure he would be declined I'm so happy for him but a little emotional

If you call them they can tell you the rates xx

Md234 · 02/10/2026 11:22

@Amyd35 congratulations really pleased for you! What was your scan date?x

VanillaTonka · 02/10/2026 11:38

Just wanted some advice is possible? My scan date is the 13th July, I’ve called around 3 times now and on the 3rd time around early September it was manually registered as it wasn’t actually registered to a decision maker. They said it would be sent to a DM but that was nearly a month ago? In two minds to ring and ask for it to be escalated? I’ve seen late July and early August scan dates done but my little girl is having another ENT surgery next week and that’s what the claim is about as she has trouble with eating sleeping etc. They did say it can take up to 25 weeks to me last time but I am unsure on why it’s taking so long? My sons took 4 weeks from Sep-October last year. Any help would be appreciated x

Hopefullyitcan · 02/10/2026 11:55

What number do the DM call off please?

NicoleBrownx · 02/10/2026 12:33

nc scan date 22nd July I phoned up and my daughter has been awarded middle rate on the 30th September 🥲

Mumto4and5 · 02/10/2026 12:37

NicoleBrownx · 02/10/2026 12:33

nc scan date 22nd July I phoned up and my daughter has been awarded middle rate on the 30th September 🥲

If u feel that’s not the right level of care make sure u do a MR xx

Friends94 · 02/10/2026 12:40

NicoleBrownx · 02/10/2026 12:33

nc scan date 22nd July I phoned up and my daughter has been awarded middle rate on the 30th September 🥲

Congratulations - amazing news 🎊

Friends94 · 02/10/2026 12:41

Amyd35 · 02/10/2026 10:47

Omg the dm just rang me because I had a page missing it was just about pensions ect so I answered over the phone. She then said it's positive news and she will put in the letter the rates ect. I am absolutely shocked 😲 I was so sure he would be declined I'm so happy for him but a little emotional

That's amazing! Happy for you and your family! 🎊🎊

Babybell8 · 02/10/2026 12:57

Mumto4and5 · 02/10/2026 12:37

If u feel that’s not the right level of care make sure u do a MR xx

Do you still keep getting paid what you’ve been awarded why they look at the MR?

NicoleBrownx · 02/10/2026 13:14

Friends94 · 02/10/2026 12:40

Congratulations - amazing news 🎊

Did you phone up in the end?x

NicoleBrownx · 02/10/2026 13:15

Mumto4and5 · 02/10/2026 12:37

If u feel that’s not the right level of care make sure u do a MR xx

I will I’m just scared they might think am being cheeky unno xx

Friends94 · 02/10/2026 13:17

NicoleBrownx · 02/10/2026 13:14

Did you phone up in the end?x

I'm leaving it as long as I can to give it time to move to a DM🤣🤦🏻‍♀️ xx

NicoleBrownx · 02/10/2026 13:27

Friends94 · 02/10/2026 13:17

I'm leaving it as long as I can to give it time to move to a DM🤣🤦🏻‍♀️ xx

When I rang last week they said it’s in a holding queue it wasn’t even with a DM yet and then was awarded this Wednesday I can’t hold me own piss me when it comes to waiting round am so inpatient 😂xx

Babybell8 · 02/10/2026 14:15

Anymore 22nd or 23rd with a dm or decision made? 🤞🏻 my scan date is 24th July but I sent more evidence I found yesterday by 24hour tracked just hope they receive it and scan it to my claim in time before they make a decision 🥺 I think it’ll help

Mumto4and5 · 02/10/2026 14:19

Babybell8 · 02/10/2026 14:15

Anymore 22nd or 23rd with a dm or decision made? 🤞🏻 my scan date is 24th July but I sent more evidence I found yesterday by 24hour tracked just hope they receive it and scan it to my claim in time before they make a decision 🥺 I think it’ll help

ive seen a fair few on Facebook with that scan date getting payment today xx

Babybell8 · 02/10/2026 14:29

Mumto4and5 · 02/10/2026 14:19

ive seen a fair few on Facebook with that scan date getting payment today xx

Where I try and find them but can’t 😂🤦🏼‍♀️ so far I’ve just seen 22nd and 23rd today x

abcflower · 02/10/2026 14:45

I’ve just phoned. Current award expires tomorrow.the renewal was sent back July 6th.she was unsure why it was taking so long but it’s with a case manager?! I’ve also confirmed his autism diagnosis and sending the report off asap. She’s sent a not to the case worker.

Mumto4and5 · 02/10/2026 14:46

Babybell8 · 02/10/2026 14:29

Where I try and find them but can’t 😂🤦🏼‍♀️ so far I’ve just seen 22nd and 23rd today x

Yea sorry that’s what I meant 22nd and 23rd. Have u rang today to ask xx

PokeMamma1991 · 02/10/2026 14:48

So the way things are looking maybe looking at end of July dates coming up next week

Babybell8 · 02/10/2026 14:50

Mumto4and5 · 02/10/2026 14:46

Yea sorry that’s what I meant 22nd and 23rd. Have u rang today to ask xx

Oh! 😂🙈 yeah I called they said still waiting and not received the new documents on the system yet. So I’d rather they get there first now to help with the acceptance and rate. They will 100% get them today just whether they scan them in in time. I reckon decision will be early next week going by the dates I’ve seen x

ClaudettedeBeauvoir · 02/10/2026 15:24

abcflower · 02/10/2026 14:45

I’ve just phoned. Current award expires tomorrow.the renewal was sent back July 6th.she was unsure why it was taking so long but it’s with a case manager?! I’ve also confirmed his autism diagnosis and sending the report off asap. She’s sent a not to the case worker.

Similar situation here, except our award ran out in August. The lady on the phone line was actually really shocked that we hadn't heard. She put me through to the decision making dept. They were equally confused as to why a decision hasn't been made, so she is going to chase it. She was very nice, very apologetic.

Babybell8 · 02/10/2026 16:38

Friends94 · 02/10/2026 10:13

Ooo good luck! Hope you get some good news today or very soon! Keep us updated, I'm also 23rd, going to call later🤞🏻

Did you call? X

Friends94 · 02/10/2026 16:39

Babybell8 · 02/10/2026 16:38

Did you call? X

I've been on the call for 40 minutes - I think I've left it to late as it usually only takes 15 minutes for them to answer any other time😫😫

Babybell8 · 02/10/2026 16:45

Friends94 · 02/10/2026 16:39

I've been on the call for 40 minutes - I think I've left it to late as it usually only takes 15 minutes for them to answer any other time😫😫

ahhhh still a while to go they may answer I’m on call now at 24mins just to see if they got and uploaded my documents x