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Here you'll find advice from parents and teachers on special needs education.

DLA WAIT TIMES THREAD 83

1000 replies

MyLifeHasChanged · 11/09/2026 09:57

Hi all

Made a new thread for those of you who need to discuss wait times and ask questions!
Please post your scan dates etc

NC = New Claim
MR = Mandatory Reconsideration
SC = Scan Date

Im waiting on outcome of my DD's renewal due 29/09/2026

OP posts:
CoolQuoter · 20/09/2026 17:10

Mumto4and5 · 20/09/2026 17:08

I was thinking this earlier.. wonder what scan date we are up to. I got a text on the 28th July so guess that’s my scan date x

Edited

From what I’ve seen on here & Facebook a lot of 16th/17th have been done so hopefully moving on to 20th. It’s driving me up the wall

themoirarosee · 20/09/2026 19:22

CoolQuoter · 20/09/2026 17:10

From what I’ve seen on here & Facebook a lot of 16th/17th have been done so hopefully moving on to 20th. It’s driving me up the wall

I’m the 14th and still waiting 😬 pretty certain that means it’s a decline and I’ll need to wait for the letter. Which could take months, post here is every 6-8 weeks. Had a huge bundle on Saturday so not expecting anything else for a while, for some reason they didn’t and don’t text me

Md234 · 20/09/2026 19:40

@Mumto4and5 my scan date is also the 28th! Anxiously waiting ahaha x

Mumto4and5 · 20/09/2026 19:42

Md234 · 20/09/2026 19:40

@Mumto4and5 my scan date is also the 28th! Anxiously waiting ahaha x

Same, hoping be decided within a few weeks. I’m ringing tomorrow to see if they got my extra evidence yet x

ShyRedCrow · 20/09/2026 21:36

My scan date is 20th July so hopefully won't be much longer. Here's hoping we all get some news 🥰

SilverGlitter26 · 20/09/2026 22:52

Nhsworkingmum96 · 14/09/2026 12:39

Just called and they stated they are still awaiting decision, they are unsure if with a case handler or not, apparently they can't see this there end due to new system. They are putting a note on when I sent what which was before the cut off, even though I sent a fair few days before cut off, but didn't do tracked post!! But it's only short a few days so we'll see.. scan date 10th august. Letter confirming registered, dated 17th August. Started process 28th June with cut off of 7th August.. so 3 days short, wish I sent recorded!

My dates are similar to yours.
Rang for forms 30th june. Scan date 4th august

Asdmumofthree · 21/09/2026 08:33

My SD was 16 July. Hoping I hear today. Don’t want to ring again as only rang on Friday. I know it’s with a decision maker.

HHLondon · 21/09/2026 08:50

What number should I be using to check on my claim?

Emz73 · 21/09/2026 09:05

HHLondon · 21/09/2026 08:50

What number should I be using to check on my claim?

It’s 0800 121 4600 then enquiries is option 4 on the last set of options x

VanillaTonka · 21/09/2026 09:14

Asdmumofthree · 21/09/2026 08:33

My SD was 16 July. Hoping I hear today. Don’t want to ring again as only rang on Friday. I know it’s with a decision maker.

similar to me, I’m going to call Wednesday if I don’t hear anything.

mammyoflilyandluca · 21/09/2026 09:32

Asdmumofthree · 21/09/2026 08:33

My SD was 16 July. Hoping I hear today. Don’t want to ring again as only rang on Friday. I know it’s with a decision maker.

Mines the 17th July I haven’t heard anything yet either, debating calling but even see the point now just get told something different every time x

Md234 · 21/09/2026 09:35

My scan date is 28th July so I’m going to wait to ring as probably got a couple of weeks yet x

Mumto4and5 · 21/09/2026 10:12

I’m on hold, been 49 minutes so far. Bet I’m ringing at the worst time on a Monday morning though . X

Emz73 · 21/09/2026 10:31

Mumto4and5 · 21/09/2026 10:12

I’m on hold, been 49 minutes so far. Bet I’m ringing at the worst time on a Monday morning though . X

🤞 should answer soon and it’s worth the wait x

Mumto4and5 · 21/09/2026 10:42

So I just spoke to someone to see if they had the evidence. It hasn’t arrived yet and they said will take 2-3 weeks to arrive and be scanned on due to the amount of claims they have at the moment. They received my forms on the 28th July when I got the text but my scan date is definitely 6th August when I received the letter. He was really nice but said he’d expect probably another 4-5 weeks before the decision maker is looking at the claim. For every claim date it’s taking approx 4/5 days to work through that scan date at the minute . So definitely could be a while x

Mumto4and5 · 21/09/2026 10:48

Just wondering if people who have had decision or been told it’s with a decision maker had a text and that’s the date of their scan date or if they received a letter after this with another date on? X

Emz73 · 21/09/2026 11:11

Mumto4and5 · 21/09/2026 10:48

Just wondering if people who have had decision or been told it’s with a decision maker had a text and that’s the date of their scan date or if they received a letter after this with another date on? X

So what I’ve been told is when you send the form it goes to the mail room, it’s opened and scanned into system 1 thats when you get the text. It then goes into a queue for a caseworker to register it on system 2, that’s when you get sent a letter that says they’ve received on whatever date etc and if they want birth certificate or anything that’ll come in a separate letter. Once fully registered it joins the queue for DM. So the date in the letter is the received/scan date, the date that the letter is generated on the top right side of the letter is the registered date. I had birth certificate request with both of mine and the letters for both are dated the same as the registration date if that makes sense. x

Mamaoftwinsplus1 · 21/09/2026 11:20

Hello all,

I have done a lot of watching and waiting in the background.

just to let you know my dates.

I applied for my twins -

rang for forms 10/06/2026
scan date 14/07/2026
pending payment for one twin was showing in my bank 15/09/2026
pending payment for other twin is showing in my bank today 21/09/2026

letter for the first payment arrived on friday (18/09/2026) , awaiting next ones letter

we have been awarded for 2 years.

I made no phonecalls to check on status of application as based on everyones experiences it looks like most of those calls are pointless as you seem to get told different things each time you ring. The waiting is awful but if you can try to relax and just wait. phoning most likely wont change the outcome.

just to advise we sent forms, along with statement from teacher, sen support plan the school had printed out, dianosis letter and report from clinician.

Hope everyone gets the outcome they deserve soon. Good luck everyone.

SilverGlitter26 · 21/09/2026 11:21

I havent had a letter to say they have recieved forms but I have had a text. Why havent I had a letter?

Friends94 · 21/09/2026 11:28

SilverGlitter26 · 21/09/2026 11:21

I havent had a letter to say they have recieved forms but I have had a text. Why havent I had a letter?

When did you send your form? My letter took approx 4 weeks x

SilverGlitter26 · 21/09/2026 11:35

Friends94 · 21/09/2026 11:28

When did you send your form? My letter took approx 4 weeks x

I rang for forms 30th june. They sent me a text to say they had recieved the forms on 4th august. I have since rang and asked if they recieved the extra evidence and she said yes she could see the other 26 pages I had sent and said it had all been scanned on the system.

PokeMamma1991 · 21/09/2026 11:47

SD 5/8 ... anxiety is killing me 😂

Im gonna call 😂

Friends94 · 21/09/2026 11:48

SilverGlitter26 · 21/09/2026 11:35

I rang for forms 30th june. They sent me a text to say they had recieved the forms on 4th august. I have since rang and asked if they recieved the extra evidence and she said yes she could see the other 26 pages I had sent and said it had all been scanned on the system.

Did you ask if it had been registered? Maybe that might be worth asking? As once it's registered it goes i to a queue for a DM, providing they don't need anything else x

SilverGlitter26 · 21/09/2026 11:58

PokeMamma1991 · 21/09/2026 11:47

SD 5/8 ... anxiety is killing me 😂

Im gonna call 😂

Keep us updated

SilverGlitter26 · 21/09/2026 11:58

Friends94 · 21/09/2026 11:48

Did you ask if it had been registered? Maybe that might be worth asking? As once it's registered it goes i to a queue for a DM, providing they don't need anything else x

Ill have to call and ask them.

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