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See all MNHQ comments on this thread

Site continually crashing and reloading

284 replies

Traceysgoingtobelivid · 20/11/2025 11:42

I am so utterly sick of this, it’s been going on for months but now it’s even worse, in the space of 15 minutes the site has crashed and reloaded 3 times, each time I have lost my post I was typing, it’s infuriating, I am on an iPad using safari. This has been highlighted by numerous posters time and time again and nothing changes.

OP posts:
Thread gallery
27
dontcallmelen · 14/04/2026 19:11

It’s bloody diabolical again this evening freezing reloading landing back on the page you’ve previously read trying to get on another thread is like watching paint dry eating my battery & iPad becoming very hot only on MN doesn’t do it on any other site🤬

Ferryl · 14/04/2026 19:51

dontcallmelen · 14/04/2026 19:11

It’s bloody diabolical again this evening freezing reloading landing back on the page you’ve previously read trying to get on another thread is like watching paint dry eating my battery & iPad becoming very hot only on MN doesn’t do it on any other site🤬

^100% yes to all this. Bookmarks not working either. It’s a real chore using this site, and one I’m less and less inclined to do. Particularly in view of the scant involvement from mn staff.

Cattenberg · 15/04/2026 00:34

Well, I'm finding that the site now works on Apple devices for me, when it really didn't for a few years.

However, on all types of devices there's now an issue with pages "freezing" occasionally, sometimes for several minutes - I think this is due to slow-loading adverts. Surely these ads could be compressed so that the site still works?

HidethebiscuitsitsNellie · 15/04/2026 22:39

I’m late to this thread. I’m on iPad on safari. I thought this was a problem with my iPad but it only happens on mumsnet website. I’d resigned myself to going away and doing other things while waiting for the adverts to load. It seemed to be that the pop up ads at the bottom of the screen were really slow to load and the page just freezes with loads of blank sections whilst they load. However, today is even worse. I’ve just had advert pop ups covering one side of the thread as well as the pop up in the bottom right corner. These are in addition to the usual ads in amongst the thread.
Seems to have gone again for now but it was ridiculous. It’s starting to look like one of those scammy nothing but adverts sites you sometimes wander onto by mistake.

Site continually crashing and reloading
Site continually crashing and reloading
BunfightBetty · 21/04/2026 12:28

I note MN have STILL not given any idea when this will be fixed.

Today's fresh hell now involves my Mac, which previously wasn't so much of an issue. Now, when I type a message, half way through, suddenly my screen is taken over by a full screen video ad. Wtf!

Why?

Why? Why? Why?

How is any of this meant to enhance our user experience?

Much more of this and they won't have a user base to sell anymore.

I mean, why don't they test things properly before unleashing them on the live site?

justasking111 · 21/04/2026 12:33

Jumping around the site. I'm on thread returns me to the day before rather than the three posts I haven't read.

I'm on here much less just a few favourite threads I'll persevere with.

Snackpocket · 21/04/2026 18:18

Constant refreshing happening STILL. It’s been months now. It makes reading threads virtually impossible 🤬

BunfightBetty · 21/04/2026 18:35

Snackpocket · 21/04/2026 18:18

Constant refreshing happening STILL. It’s been months now. It makes reading threads virtually impossible 🤬

Yes, it hasn't improved at all. I mostly read on my iPhone, which I turn landscape, as it's easier to read the text. As soon as I do that - reload.

If I try to enlarge the text - reload.

Scroll down a few messages - reload.

Come across one of the numerous video ads that are now stuffed everywhere on the page - top, sides, bottom, between posts - reload.

Try to leave a comment - reload (with the message you typed lost).

I mean, come on, this is not a good user experience! Why don't they care??

I'm reading and posting a lot less these days, which is MN's loss and my gain, but it would be nice to have the choice to use the site as intended when I want to.

ILoveDuckDuckGo · 21/04/2026 21:01

Use DuckDuckGo and you can browse MN easily, without any ad or reloading.

BunfightBetty · 22/04/2026 09:54

ILoveDuckDuckGo · 21/04/2026 21:01

Use DuckDuckGo and you can browse MN easily, without any ad or reloading.

Well the funny thing is, I've resisted doing this, as I know MN want the ad revenue, and I don't begrudge them that and am happy to see adverts as the quid pro quo of me using the site. I don't want to pay for yet another subscription, so it seems a good trade off, provided the ads don't interfere with reasonable use of the site.

But they really, really don't seem to want me or other users to be able to see the adverts while using the site, do they! They've had months to sort it but haven't bothered to do so.

Shooting themselves in the foot, as I'm now seriously considering giving DuckDuckGo a go, after months of patience that is now running out.

ILoveDuckDuckGo · 22/04/2026 10:51

It is the sheer number of trackers and companies doing ad bidding. I just took a screenshot. All these are following every word you write, any comment you make, then leaving cookies and other pieces to follow you even after you leave MN.

Site continually crashing and reloading
ILoveDuckDuckGo · 22/04/2026 10:52

Image under review. In case, it won’t be visible, you have 11 companies currently on this thread.

BunfightBetty · 22/04/2026 12:27

ILoveDuckDuckGo · 22/04/2026 10:51

It is the sheer number of trackers and companies doing ad bidding. I just took a screenshot. All these are following every word you write, any comment you make, then leaving cookies and other pieces to follow you even after you leave MN.

Gosh, that is quite sobering. Have MN satisfied themselves that all these nosey parkers will use our data ethically?

Poinlessss · 22/04/2026 14:33

It’s gotten worse these past few days.

ElBandito · 23/04/2026 09:11

BunfightBetty · 22/04/2026 09:54

Well the funny thing is, I've resisted doing this, as I know MN want the ad revenue, and I don't begrudge them that and am happy to see adverts as the quid pro quo of me using the site. I don't want to pay for yet another subscription, so it seems a good trade off, provided the ads don't interfere with reasonable use of the site.

But they really, really don't seem to want me or other users to be able to see the adverts while using the site, do they! They've had months to sort it but haven't bothered to do so.

Shooting themselves in the foot, as I'm now seriously considering giving DuckDuckGo a go, after months of patience that is now running out.

I changed a while ago to DuckDuckGo. If mumsnet come on here and say they think they've fixed it then I try safari again, find it doesn't work and go back to DuckDuckGo.
I'm not entirely unreasonable, I understand that they want ad revenue, and if the site worked reasonably well on Safari then I'd be happy to use it and accept seeing ads. But it doesn't.

Oh, and I get 19 trackers blocked when I load a page with DuckDuckGo.

JaneJeffer · 23/04/2026 14:59

What does too many redirects mean? Anyone know?

BecauseofyouIlearntnottotrust · 23/04/2026 15:07

No idea @JaneJeffer but it's driving me up the wall. Seems to have lost active conversations too!!

JaneJeffer · 23/04/2026 15:15

“We'll have a fish down the back of the sofa cushions”

Weird Fish Reaction GIF by MOODMAN
IHeartJonathanBailey · 23/04/2026 18:32

The constant crashing and reloading is driving me mad.

Ijwwm · 24/04/2026 01:54

IHeartJonathanBailey · 23/04/2026 18:32

The constant crashing and reloading is driving me mad.

Apologies, but am going to “report” your post - the only reason being is that it’s the latest one and it’s the quickest way to flag with HQ. Just to clarify, nothing wrong with your post.

Lovelygreenpen · 24/04/2026 08:43

I find it unnerving this lack of fix and lack of communication about actions taken toward fix from HQ. These are major site issues. If these are not addressed what other vulnerabilities are not being addressed? What’s the bigger picture about the vision for the site?

I’m really disappointed in general about the sale or sale to fund expansion or whatever it is (what is it exactly?). MN supports vulnerable people as well as confident well resourced ones and I think it’s a huge shame that the founders are risking the platform by selling it off in whatever form to people who aren’t motivated towards MN by wanting to support women, but by making money. Not least because we the public (mostly women) provide the content for free.

This thread has been running for months now. I don’t understand the inertia. I wondered if there could be any link to the reported future sale of stakes in the company (who presumably in future could push to sell outright?)

I asked an AI why a company might slow down or stop its tech investment before a sale. I’m not asserting that this is what is happening here, I couldn’t possibly know.

AI suggests the following can happen, so hopefully none of these apply:

‘1. They’re minimising investment before exiting
If owners know they’re selling, they may stop putting money into upgrades, refactoring, or new systems because they won’t be around long enough to see the return. Tech investment often pays off over years, not months.
2. Short-term profit looks better than long-term health
By cutting back on development, maintenance, or infrastructure, they can boost short-term profitability (or at least reduce costs). That can make financials look cleaner to a buyer—even if the underlying tech is quietly deteriorating.
3. They expect the buyer to replace or integrate it anyway
If the likely buyer is a larger company, they may assume the existing technology stack will be scrapped or absorbed into the buyer’s systems. In that case, investing in it beforehand can feel pointless.
4. Resource drain and focus shift
Preparing a company for sale (legal work, financial audits, negotiations) consumes a lot of management attention. Tech upkeep can slip simply because leadership focus has moved elsewhere.
5. Lack of capability or fatigue
Sometimes it’s less strategic and more human—key technical staff may have left, hiring may be frozen, or leadership just doesn’t have the energy to keep pushing improvements if they’re planning to exit.
6. More concerning: trying to extract value before selling
In worse cases, owners might knowingly underinvest while continuing to draw out profits, leaving the buyer with “technical debt.” That’s not unusual in lower-quality deals, and good buyers will usually discount the price once they spot it.

The important nuance: this can backfire. Serious buyers will assess:

  • technical debt
  • scalability risks
  • security issues
  • maintenance backlog
If those are bad, they’ll either reduce their offer or walk away entirely.’
justasking111 · 24/04/2026 09:32

Lovelygreenpen · 24/04/2026 08:43

I find it unnerving this lack of fix and lack of communication about actions taken toward fix from HQ. These are major site issues. If these are not addressed what other vulnerabilities are not being addressed? What’s the bigger picture about the vision for the site?

I’m really disappointed in general about the sale or sale to fund expansion or whatever it is (what is it exactly?). MN supports vulnerable people as well as confident well resourced ones and I think it’s a huge shame that the founders are risking the platform by selling it off in whatever form to people who aren’t motivated towards MN by wanting to support women, but by making money. Not least because we the public (mostly women) provide the content for free.

This thread has been running for months now. I don’t understand the inertia. I wondered if there could be any link to the reported future sale of stakes in the company (who presumably in future could push to sell outright?)

I asked an AI why a company might slow down or stop its tech investment before a sale. I’m not asserting that this is what is happening here, I couldn’t possibly know.

AI suggests the following can happen, so hopefully none of these apply:

‘1. They’re minimising investment before exiting
If owners know they’re selling, they may stop putting money into upgrades, refactoring, or new systems because they won’t be around long enough to see the return. Tech investment often pays off over years, not months.
2. Short-term profit looks better than long-term health
By cutting back on development, maintenance, or infrastructure, they can boost short-term profitability (or at least reduce costs). That can make financials look cleaner to a buyer—even if the underlying tech is quietly deteriorating.
3. They expect the buyer to replace or integrate it anyway
If the likely buyer is a larger company, they may assume the existing technology stack will be scrapped or absorbed into the buyer’s systems. In that case, investing in it beforehand can feel pointless.
4. Resource drain and focus shift
Preparing a company for sale (legal work, financial audits, negotiations) consumes a lot of management attention. Tech upkeep can slip simply because leadership focus has moved elsewhere.
5. Lack of capability or fatigue
Sometimes it’s less strategic and more human—key technical staff may have left, hiring may be frozen, or leadership just doesn’t have the energy to keep pushing improvements if they’re planning to exit.
6. More concerning: trying to extract value before selling
In worse cases, owners might knowingly underinvest while continuing to draw out profits, leaving the buyer with “technical debt.” That’s not unusual in lower-quality deals, and good buyers will usually discount the price once they spot it.

The important nuance: this can backfire. Serious buyers will assess:

  • technical debt
  • scalability risks
  • security issues
  • maintenance backlog
If those are bad, they’ll either reduce their offer or walk away entirely.’

That's what happened to our local marina an investment company before cutting it off cut everything to the bone. Result lots of empty berths this season and the new owners another investment company are handing out reduncies. It's a downward spiral.

BunfightBetty · 24/04/2026 10:07

Lovelygreenpen · 24/04/2026 08:43

I find it unnerving this lack of fix and lack of communication about actions taken toward fix from HQ. These are major site issues. If these are not addressed what other vulnerabilities are not being addressed? What’s the bigger picture about the vision for the site?

I’m really disappointed in general about the sale or sale to fund expansion or whatever it is (what is it exactly?). MN supports vulnerable people as well as confident well resourced ones and I think it’s a huge shame that the founders are risking the platform by selling it off in whatever form to people who aren’t motivated towards MN by wanting to support women, but by making money. Not least because we the public (mostly women) provide the content for free.

This thread has been running for months now. I don’t understand the inertia. I wondered if there could be any link to the reported future sale of stakes in the company (who presumably in future could push to sell outright?)

I asked an AI why a company might slow down or stop its tech investment before a sale. I’m not asserting that this is what is happening here, I couldn’t possibly know.

AI suggests the following can happen, so hopefully none of these apply:

‘1. They’re minimising investment before exiting
If owners know they’re selling, they may stop putting money into upgrades, refactoring, or new systems because they won’t be around long enough to see the return. Tech investment often pays off over years, not months.
2. Short-term profit looks better than long-term health
By cutting back on development, maintenance, or infrastructure, they can boost short-term profitability (or at least reduce costs). That can make financials look cleaner to a buyer—even if the underlying tech is quietly deteriorating.
3. They expect the buyer to replace or integrate it anyway
If the likely buyer is a larger company, they may assume the existing technology stack will be scrapped or absorbed into the buyer’s systems. In that case, investing in it beforehand can feel pointless.
4. Resource drain and focus shift
Preparing a company for sale (legal work, financial audits, negotiations) consumes a lot of management attention. Tech upkeep can slip simply because leadership focus has moved elsewhere.
5. Lack of capability or fatigue
Sometimes it’s less strategic and more human—key technical staff may have left, hiring may be frozen, or leadership just doesn’t have the energy to keep pushing improvements if they’re planning to exit.
6. More concerning: trying to extract value before selling
In worse cases, owners might knowingly underinvest while continuing to draw out profits, leaving the buyer with “technical debt.” That’s not unusual in lower-quality deals, and good buyers will usually discount the price once they spot it.

The important nuance: this can backfire. Serious buyers will assess:

  • technical debt
  • scalability risks
  • security issues
  • maintenance backlog
If those are bad, they’ll either reduce their offer or walk away entirely.’

I also have found the lack of fix and studious lack of communication about it unnerving. Your points are intriguing.

I had wondered if it was a case of not wanting to invest pre sell-off, and also being hell-bent on creaming off as much ad revenue as possible regardless of the obvious downsides in terms of causing the site to be so unstable for users.

NewAgeNewMe · 24/04/2026 11:06

So if selling where will users go, I only know MN!

Lovelygreenpen · 26/04/2026 09:02

Wish I knew where else to go! MN is such a good resource honestly I am so sad that it’s being left to run so badly.
i post so much less because of the reloads meaning I have ti find my place again repeatedly just to read a page and respond to it. It’s a false economy to keep user experience this clunky because users provide the content and the views.
It also alters the mix of who posts- the responders who typically read first before posting, are forced to engage much less. The posters who just fire off stuff regardless of what anyone else is saying are fine with this, but you need a mix of all posters. Otherwise it’s just people shouting into the void in parallel and not a community.