MNer with child under 12? Want to try the new Google Home? £300 voucher to be won! NOW CLOSED

[PoppyMumsnet]

We are looking for 50 MNers, with at least one child under the age of 12, to test the new Google Home. If selected, you’ll receive the product, worth £129, and get to keep it!

What you’ll need do: Test Google Home for two weeks and give feedback on your experience by posting on a feedback thread as well as completing a short survey.

Here’s what Google has to say about the product: “The time we get to spend at home with our family and friends is pretty special. So what if technology could help us make the most of those moments, instead of sometimes pulling our attention away from them? Google Home is a hands-free smart speaker powered by the Google Assistant that does just that. Whether you want to get answers from Google, enjoy your music*, manage your everyday tasks and control compatible smart devices around your home, all you have to do is say “Ok Google”.

*Google Home is optimised for selected music services only. Subscriptions/payments may be required.

Below is a video about the product:

If you’re interested in testing Google Home, please sign up here.

Thanks and good luck!

MNHQ

Standard T&Cs apply

Turned mine off for now, will try later! A bit disappointing but can't be helped.

Oh. Seems we're having similar update problems as everyone else. Will leave it for now and come back to it.

Have to say I'm disappointed. I was so excited!

I feel the same soupdragon. Hopefully it will all be working soon.

Same here. Got mine this morning (amid some confusion cos I'd forgotten about it!) Tried to set it up all excited and nada, zip, zilch, zero. I rang Google too, nice chap, said the same that they'd let me know when a fix was immient ..wonder if it's a dodgy batch? Bit of a bummer for product test when you can't even set it up!!

If I'd have actually bought one I think I would be rather cross!

We've just said this too moody think there'll be quite a few going back over the next few days.

Is this closed?

Reported ours with google home help. They are aware of the issue with some of them and are working to resolve it?? Should be contacted in the next 24hours apparently.

Thanks for the update penguin, I just tried calling them again for an update but couldn't get through. I'd be really annoyed if I had bought it and it would really put me off getting another (although I wonder if it's server related rather than hardware!)

Just gave mine another go but it's still timed out during the update, me&the kids are a little disappointed as we were super excited to receive it early this morn. Wondering if to ring Google support or just box it back up and try again tomorrow

Just phoned Google again now. It's apparently a problem with the update it's trying to download. They just said they'd be in touch when there's a fix.

Ours has been 'updating' for a couple of hours now, phoned the google home helpline that someone further up in the thread helpfully posted so should get a call when they have fixed the update.

Ours has arrived and tried setting it up, but have the same issue as others, with the white downloading lights. What is the number people have been phoning to let them know it's not working?

Do we need to phone though? If it's been reported, will they just fix the update and then everyone's will download it properly?

I posted it on page9... 0800 026 1217

I expect so soupdragon however they've taken contact details from those who've phoned and say we'll get a call or email when it's sorted. However I'm sure there will be a flurry of posting on here too, so you probably don't need to bother.

I've turned mine off for now for fear of wearing out the white LEDs

Yeah, I assumed this thread would alert me to the fact it was all working again :) I just hate phoning people!

I turned mine off before I went out today, hoping it would be fixed by the time we got home. I'm home and it still doesn't work.

Not sure I can face calling them, might just wait and see what happens tomorrow.

Wonder how many more times my 7 year old is going to ask, "Is it working yet?"

Wonder how many more times my 7 year old is going to ask, "Is it working yet?"

Tell them to ask Google... oh, wait. Dammit.

I think I'm the only one who hasn't got theirs yet 😥 although if they're not even working maybe that's a good thing. I can imagine it's extremely frustrating!

Mine just sprang into life! It's now told me the temperature but was a bit vague when I asked if I should wear PJs in bed tonight!

We got ours this morning, will give it a go when we put the toddler in bed. We are very excited about trying it, although a lot of features are not available in the U.K. yet.

Mine is working! The kids just came running out to tell me they'd put ed sheeran on. No idea how!

It's working hooray! It's incredible.
Got it to start by doing a complete reset (by pressing and holding the mute button).
Good luck everyone it's well worth it :)