A letter from concentrix or HMRC part 7

[Morgan97]

If you have received a letter from Concentrix or HMRC and need advice or want to share your experience please join us. This is now part 7, the support on here is amazing.

I don't even have an overdraft facility on my account so I can make sure I'm never in the red. The money I got today which was housing benefit I've paid straight to my landlord and sent a message saying I will pay the outstanding as soon as I have it. That's all I can do. May have to speak to the council tomorrow but the way my lucks going I'm not expecting much help.

I wish I didn't have an overdraft but I guess I will have to pay them fees also.
Hopefully the council will be able to help u X but concentrix need to sort there system out

england.shelter.org.uk/get_advice/housing_benefit_and_local_housing_allowance/changes_to_housing_benefit/discretionary_housing_payments

Phone your council tomorrow and ask how to claim it. Probably they won't help, but it's worth a try.

I work in retAil too, but I will be getting 697 a month of my wages. Coy1985

A1b2c3d4e5f6 go to your local council and explain it to them that they have stopped your payments they need to pay all your rent.

So u should get a higher working tax credit than me

Hi MissE did u ring to change your hours I have had a increase In hrs at work to so I have to ring as well did u ring them and what did they say x

Does anyone know if all claims have 2 be finalised by the 31st of August and if so wat happens to the claims that haven't been looked at yet?

You have to send in your TC form by 31 July but when I sent mine in online, I got a text to say that it takes up to 8 weeks to process.

So we should all hear something before the 25th of september?...... absolutely shocking how long this shit is going on. Have 2 say it's one the the worst summers I've ever had ??

Missyb36, no I haven't called them yet still waiting for my contract. I have had an increase on my hours as this week. I spoke to dolly she said just they update your hours and give them estimate of your income that's all.

What about you? Have you spoken to them? Croy1985 what is your check?

Is that right that we should all hear by 25th September? Is this guaranteed or just an assumption? It's gone on so long I can't see it ending any time soon.

Well if they haven't closed any claims they will refer it to hmrc and then hmrc will write to you again to ask to send the documents. And if they have closed than you should hear something buy this month.

Shells30, I know what you mean about being the worst summer hahahahhaha I hope it doesn't happen next year because I don't think I can handle it. Am lucky my case was closed after 8 weeks of waiting.

Brilliant so this could go on alot longer..... I don't think I could cope waiting this long then if hmrc send another letter looking for documents again..... Holy jesus!..... It's been 11 weeks since they received my documents. Glad 2 hear u got urs all sorted missE84 I could imagine ur relief when u received the letter. I'm sorry I phoned them yesterday just feel way worse now

shells30 I agree, I feel worse for phoning them Friday as I just feel like I was bashing my head against a brick wall! You phone expecting help but they just make you feel worse when they come out with all kinds of rubbish.

A1b2c3d4E5f6 at what time into ur claim did they stop your money like how long after you sent your documents? My nerves r wrecked everytime I gotta go collect my money luckily for me I'm still receiving the money but nxt week could be different... I'm even scared to spend money on food shopping incase nxt week I have nothing

shells30 they stopped my money the week I sent my documents, there must have been a crossover or they just wasn't getting through them quick enough as they said they'd received them late! I'm terrified to spend a £1! I had my housing benefit yesterday that I've paid straight to my landlord & I get my maintenance from ex partner tomorrow which will also go to landlord. Still leaves me a balance of a few hundred pounds on my rent which landlord has given me a deadline til Friday. But I'm not due anymore money now til 28th which is my Child Benefit. To say I'm now in the shit would be an understatement!

Its all an absolute nitemare with these people they don't seem to care about people's lives or how the children will be affected just any excuse to take money off us for there own gains

It's all gone too far now. The worry is making me feel ill now. I just don't know what to do. I'm going to run out of food, gas & electric in a few days. I don't know what I'm supposed to do.

Just spoke to someone after a 40 minute wait, he said he will rush it through and I should get a decision letter within 3 days and then add another 3 days for my money to be in my account proving they are happy with my documents. Won't get too excited until I see money on my account but after 14 weeks without a penny, I need some good news

I'm the same A1b2c3d4E5f6 when I first got the letter I couldnt eat or sleep for days with worry, I suffer with depression and anxiety and since this crap is going on its been at an all time high even worse when I phone them. It's not fair the way there treating us. I know u don't want to phone them but u should it's wrong for wat there doin 2 u and everyone else. U need an answer asap from them. You should also have a visit with your mp he/she could probably phone them for you. I went and had a visit with my mp when I first got the letter and he said he'd stick by me every step of the way if it comes to it which was a big relief

Awk hopefully croy it'll be all sorted before the weekends out I'll keep my fingers crossed for u

Thanks