Ccsays, you have written a good note. I would try to fit in the word mindfulness somewhere. It is an official term and following the IAPT figures that were published the other week, it has recently featured in the press highlighting how mindfulness is mamaged in each area.
I have just changed the order a little and added a few bits, I hope you don't mind, but please feel free to ignore my suggestions.
Mindfulness refers specifically to anxiety and stress, minor depression etc. I am not clinical but had to work on press responses to these results so learnt a little bit about it.
BTW - if you had been there when your grandmother had her sad day, you would be able to time travel, and then you would be able to check the future and wouldn't have anxiety! What a ridiculous thing for her to say.
I am writing to you to bring Doctor O’s poor practice with regards mental health to your attention in the hope that you will discuss it with her to prevent such incidents from happening again in the future and if necessary, provide her with further mental health training so she can provide a higher standard of care to patients suffering mental health issues who attend your practice.
At one point during a recent (date) appointment I considered simply leaving as it was causing me so much distress. I feel her approach to mental health and minfdfulness is extremely insensitive and that her questioning of me bordered on aggressive.
An example of her unprofessional management of the appointment was when I explained to her that I felt part of my anxiety was caused by worries about any possible problems with my pregnancy, or the health of the baby. She asked me if there was any history of anything like that in my family. I told her my great grandmother had had stillborn twins, and she responded ‘but you weren’t around for that?’. When I said no, she said ‘so that’s just what people have told you’, a comment which I found both insensitive and upsetting.
I will not see her again, as I don’t feel she has sufficient skills or training to deal with those suffering from mental health issues and question her her professional ethics.
As a result of this appointment I felt a greater sense of distress and I was astonished by her approach to my concerns.
I hope you are able to take my concerns forward and look forward to hearing from you.
Kind regards,