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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think refusing treatment from non-white medical professionals should have consequences?

822 replies

MrsBennetsPoorNervesAreBack · 04/08/2026 08:12

There has apparently been a significant rise in racism towards NHS staff, with a growing number of people refusing to allow non-white NHS staff to treat them. This is sad but not surprising given the shift in society as a whole towards people expressing their racism much more openly.

https://news.sky.com/story/nhs-staff-experiencing-unconscionable-levels-of-racist-abuse-survey-finds-13569575

I have always admired the commitment of NHS staff who treat all patients with care and compassion, even when those patients are rude and abusive. But if people are actually refusing to let certain staff provide treatment, surely there should be consequences for this?

AIBU to think that everyone has the right to refuse treatment if they so wish, but if a patient refuses treatment from a medical professional simply because they don't like the colour of that medical practitioner's skin, then they should then forfeit the right to receive that treatment on the NHS. So they can either go without or find the money to be treated privately by a medical professional of their choice?

There would need to be signs warning people of the consequences of their choices, of course, but if someone doesn't want a Black or Asian radiographer carry out their x-ray, then fine... they just don't get an x-ray.

OP posts:
LuckyHazelFox · 04/08/2026 12:14

OtterlyAstounding · 04/08/2026 12:12

I'm not sure it's appropriate to give someone the death penalty for using a racial slur and demanding a different doctor.

...when normally the death penalty is considered abhorrent. It's another discussion, which won't progress because of the double standards applied throughout.

getthroughonemoreday · 04/08/2026 12:15

How can you prove that the reason a person refuses treatment from a particular provider is based on race or skin colour? Yes, you may currently have some outspoken (or mentally challenged) people who are happy to say so right out loud, but that could change if new policies are put into place. If you try to create penalties for refusal for non-approved reasons, all people have to do is lie about why they're refusing, unless it all boils down to not being able to refuse treatment from any non-white medical professional for any reason whatsoever.

I don't see how you could enforce this, even if you think it's reasonable.

MrsBennetsPoorNervesAreBack · 04/08/2026 12:17

OtterlyAstounding · 04/08/2026 12:14

What's a 'clinical need' in your opinion?

Perhaps where there is trauma and a professional assessment that a male doctor would have a damaging impact on someone's mental health, for example?

OP posts:
JHound · 04/08/2026 12:18

MrsBennetsPoorNervesAreBack · 04/08/2026 12:11

I don't understand the relevance of your question. This isn't about value judgements and deciding that certain people don't deserve treatment because they hold abhorrent views or engage in behaviours that are bad for their health. I have stated very clearly that I believe in the principle of universal healthcare regardless of whether or not the patient is "deserving".

This is about people who have chosen to refuse care on the basis of the ethnicity of the HCP. Or similar spurious reason such as their sexuality. I am not saying that they should be refused treatment because they are racist or homophobic etc. I'm saying that the NHS should not have to pander to their racism/homophobia etc by offering up an HCP who is white or straight or whatever.

I'm not sure what the equivalent situation would be for someone who smokes or overeats or whatever? But yes, if a smoker refuses treatment from a doctor that doesn't smoke, or an overweight person refuses treatment from someone with a healthy BMI, then I would regard that as their choice and expect them to face the consequences of that choice - I would not expect the NHS to produce a smoking and/or overweight doctor to satisfy their demands?

That PP is either being willfully obtuse or is one of the people the article is about.

TheyGrewUp · 04/08/2026 12:18

I recall in Tooting, in the late 90s, an Asian fertility consultant was hired instead of a white fertility consultant. The former had poorer outcomes than the latter. The appointment was in response to the local Imams who felt Asian men would be happier with a person from their own culture treating their wives and improve engagement in that community.

I didn't comprehend it and my view, then and now, is that the NHS should appoint the best possible doctor always. The initiative meant that fewer women overall would have successful pregnancies. Now as then, I don't think anyone should chose a Dr based on colour.

OtterlyAstounding · 04/08/2026 12:19

LuckyHazelFox · 04/08/2026 12:14

...when normally the death penalty is considered abhorrent. It's another discussion, which won't progress because of the double standards applied throughout.

Yes, it's an odd one.

It's not okay to kill a murderer, even if you caught them stabbing multiple people on camera, because the state shouldn't have the power to kill people - but it is okay for the state to let a racist die when they could be saved, because while injured, they demanded a doctor of a particular ethnicity.

I think perhaps it's because a lot of people see passively letting someone die as much worse than actively killing someone? It's a weaselly sort of view to take, and silly to boot, because either way the state's (in)action caused that person to die. But there we go! A bit of a double standard.

TwinklySquid · 04/08/2026 12:20

I think people should be able to choose who treats them. If they don’t want to be treated by someone (for whatever reason), then people should retain that right. If we remove that right, where do we draw the line? If I don’t want a man treating me, what happens then?
I Know by choosing not to have a man treat me, I might have to wait/ come back on a different day.

On a personal level, I think it’s stupid to refuse treatment based on the skin of the person treating. I’d also not want the medical proffeisonal to be put in a position that makes them unhappy.

JHound · 04/08/2026 12:20

OtterlyAstounding · 04/08/2026 12:12

I'm not sure it's appropriate to give someone the death penalty for using a racial slur and demanding a different doctor.

They’re not being given the death penalty though are they. They are refusing treatment.

Frequency · 04/08/2026 12:21

friedaklein · 04/08/2026 12:02

The article- which no one has read- is not talking about accents. That's deflection.

Mr Awah also claimed he had experienced patients telling him they cannot understand him, even though English is the only language he speaks

From the article.

This is what I was referring to, along with your comment on Russian accents. I probably wouldn't be able to hear Mr Awah, and would tell him I couldn't understand him because when I say "I can't hear you," and try to explain why, people just speak louder, which makes it worse. Shouting also changes the shapes your mouth makes when you speak.

I wouldn't be able to hear Mr Awah whether he was speaking with a heavy Nigerian accent or a heavy Midlands accent. One of my BILs is from Essex, and it took me years to be able to understand him properly.

OtterlyAstounding · 04/08/2026 12:21

MrsBennetsPoorNervesAreBack · 04/08/2026 12:17

Perhaps where there is trauma and a professional assessment that a male doctor would have a damaging impact on someone's mental health, for example?

And how would a woman prove she has suffered trauma? What degree of trauma would be acceptable? Would the professional assessment be done by a female HCP? What would it consist of?

mids2019 · 04/08/2026 12:21

I think you have to take the ethical approach of treating racists and even choosing someone of a particular ethnicity of a patient is in the verge of denying themselves life saving care unpalatable as it may be. You face the ethical dilemma of letting some one did for being racist.

if refusing refusing treatment is being done on a religious rather than ethnic basis (though there is overlap can't we take the pragmatic step of just simply requiring staff to not wear religous symbology?. It might help and emphasis e the religious neutrality of the NHS.

although we find racism abhorrent we can neglect the fact challenging patients can be labelled racist not because they are racist but they are just challenging or maybe inquisitive.about the quality of care. Is it fair to ask a black nurse to explain what she is doing in a particular or is this racist and there is an inference the black nurse doesn't know what she was doing?

WatchingTVagain · 04/08/2026 12:23

BatchCookBabe · 04/08/2026 09:14

The way some NHS workers who are POC are treated by some patients is bad of course, saying they don't want that nurse 'because she's black,' and suchlike.. But refusing people NHS treatment because they don't want the black health care worker near them is not the way forward. They have all sworn the Hippocratic oath and can't just say 'off you go!' and not treat them.

I am more than happy to have someone who isn't white when I am in hospital or at a clinic or whatever, but I don't want anyone, I mean ANYone who cannot speak or understand English properly, no matter what their skin colour. If it's my health, and I am in a precarious situation (like having treatment/surgery) then the person I am speaking to has to speak English well, and understand it well too.

Anyone who says that this is unreasonable is being ridiculous. And please don't pretend that every single health care worker can speak English really well, because that's simply not true. Many can of course, but some can't, and I don't think it's unreasonable to want someone who speaks and understands English, when your health is on the line.

It is also 100% fine to request a woman (or a man) if it is going to be an intimate examination.

.

Edited

Absolutely this!

friedaklein · 04/08/2026 12:23

mids2019 · 04/08/2026 12:21

I think you have to take the ethical approach of treating racists and even choosing someone of a particular ethnicity of a patient is in the verge of denying themselves life saving care unpalatable as it may be. You face the ethical dilemma of letting some one did for being racist.

if refusing refusing treatment is being done on a religious rather than ethnic basis (though there is overlap can't we take the pragmatic step of just simply requiring staff to not wear religous symbology?. It might help and emphasis e the religious neutrality of the NHS.

although we find racism abhorrent we can neglect the fact challenging patients can be labelled racist not because they are racist but they are just challenging or maybe inquisitive.about the quality of care. Is it fair to ask a black nurse to explain what she is doing in a particular or is this racist and there is an inference the black nurse doesn't know what she was doing?

What religious symbology do you want to remove?

.

KnickerlessParsons · 04/08/2026 12:25

Is it actually because of their skin colour, or is because their English is poor/they have a strong accent that’s difficult to understand? My DM (in her 90s) has to have someone with her at her oncology appts because she can’t understand the consultant. She’s also deaf which doesn’t help.
She’s also averse to getting taxis as she can’t understand the foreign drivers.

deletealt734 · 04/08/2026 12:25

IDontHateRainbows · 04/08/2026 08:23

I can see a situation where a non white doctor does something patient unhappy with unrelated to their skin colour and white patient too scared to say something in case accused of racism, with your idea.

Very easy for the medical professional to then think they are untouchable.

I think it's called the 'woke cloak'

Ffs

And yeah - you do hate rainbows

MrsBennetsPoorNervesAreBack · 04/08/2026 12:26

OtterlyAstounding · 04/08/2026 12:19

Yes, it's an odd one.

It's not okay to kill a murderer, even if you caught them stabbing multiple people on camera, because the state shouldn't have the power to kill people - but it is okay for the state to let a racist die when they could be saved, because while injured, they demanded a doctor of a particular ethnicity.

I think perhaps it's because a lot of people see passively letting someone die as much worse than actively killing someone? It's a weaselly sort of view to take, and silly to boot, because either way the state's (in)action caused that person to die. But there we go! A bit of a double standard.

If they were left to die, it would be because they themselves had chosen not to accept treatment. What do you think should happen in that situation if there were no white HCPs available? Should treatment by non-white HCPs be forced on the patient against their will?

The reality is that the NHS would not actually just leave someone to die in that situation. But if they did, it would be due to the decisions made by the patient.

OP posts:
LuckyHazelFox · 04/08/2026 12:26

OtterlyAstounding · 04/08/2026 12:21

And how would a woman prove she has suffered trauma? What degree of trauma would be acceptable? Would the professional assessment be done by a female HCP? What would it consist of?

Carrying out clinical assessments on possibly already traumatised women is a ridiculous suggestion, not to mention unethical. They are entitled to request a same sex clinician for whatever reason. The OP seems blinded by her own bias. Race does not leapfrog women's comfort. Both need to be tackled with reasoning.

mids2019 · 04/08/2026 12:28

friedaklein · 04/08/2026 12:23

What religious symbology do you want to remove?

.

Good question. I suppose any well recognised religous regalia that was not necessary to perform the job. A pragmatic solution like this would just simply reduce opportunities for religious prejudice and emphasise the secular nature of healthcare. For instance a crucial could be discreetly placed under rhe uniform.

JHound · 04/08/2026 12:28

TheyGrewUp · 04/08/2026 12:18

I recall in Tooting, in the late 90s, an Asian fertility consultant was hired instead of a white fertility consultant. The former had poorer outcomes than the latter. The appointment was in response to the local Imams who felt Asian men would be happier with a person from their own culture treating their wives and improve engagement in that community.

I didn't comprehend it and my view, then and now, is that the NHS should appoint the best possible doctor always. The initiative meant that fewer women overall would have successful pregnancies. Now as then, I don't think anyone should chose a Dr based on colour.

This sounds like one of those internet rumours…

MrsBennetsPoorNervesAreBack · 04/08/2026 12:29

KnickerlessParsons · 04/08/2026 12:25

Is it actually because of their skin colour, or is because their English is poor/they have a strong accent that’s difficult to understand? My DM (in her 90s) has to have someone with her at her oncology appts because she can’t understand the consultant. She’s also deaf which doesn’t help.
She’s also averse to getting taxis as she can’t understand the foreign drivers.

Well, given that these patients are calling people monkeys and dirty foreigners, saying that they don't want their wives/girlfriends touched by anyone from an ethnic minority background or stating that black people frighten them, do you think it's just about their accents?

OP posts:
Circe7 · 04/08/2026 12:29

In the NHS you do have the right to choose your consultant and hospital. Obviously this may delay treatment but can sometimes reduce waiting lists.

It can be very important in specialist areas where some consultants can perform operations others can’t or have far more experience in a certain area. It can also be important if you have lost faith in your consultant for some reason. My experience of this is in reconstructive surgery after cancer where different consultants offer different reconstruction options and some get better results than others.

My worry with a rule like this about racism would be that it could make it difficult for patients to exercise this choice. They might have good non-racist reasons for rejecting a non-white doctor and NHS staff would need to make a judgement as to the validity of their reasons.

JHound · 04/08/2026 12:30

KnickerlessParsons · 04/08/2026 12:25

Is it actually because of their skin colour, or is because their English is poor/they have a strong accent that’s difficult to understand? My DM (in her 90s) has to have someone with her at her oncology appts because she can’t understand the consultant. She’s also deaf which doesn’t help.
She’s also averse to getting taxis as she can’t understand the foreign drivers.

Considering many many Britons are not white and many foreigners are white then clearly it is nothing to do with accents and language.

faithfultoGeorgeMichael · 04/08/2026 12:30

The idea this is white people being racist is utterly absurd to anyone who works in the public sector.
The worst I have personally dealt with, and it has been a lot, has all been from men who are recent immigrants to the UK - in the last 3/4 years.

friedaklein · 04/08/2026 12:30

mids2019 · 04/08/2026 12:28

Good question. I suppose any well recognised religous regalia that was not necessary to perform the job. A pragmatic solution like this would just simply reduce opportunities for religious prejudice and emphasise the secular nature of healthcare. For instance a crucial could be discreetly placed under rhe uniform.

A crucifix? I don't think religious symbols are the problem here.

TheyGrewUp · 04/08/2026 12:30

JHound · 04/08/2026 12:28

This sounds like one of those internet rumours…

No, it was quite true. I was a member of a public and associated body at the time. It involved St George's Hospital.

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