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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think refusing treatment from non-white medical professionals should have consequences?

822 replies

MrsBennetsPoorNervesAreBack · 04/08/2026 08:12

There has apparently been a significant rise in racism towards NHS staff, with a growing number of people refusing to allow non-white NHS staff to treat them. This is sad but not surprising given the shift in society as a whole towards people expressing their racism much more openly.

https://news.sky.com/story/nhs-staff-experiencing-unconscionable-levels-of-racist-abuse-survey-finds-13569575

I have always admired the commitment of NHS staff who treat all patients with care and compassion, even when those patients are rude and abusive. But if people are actually refusing to let certain staff provide treatment, surely there should be consequences for this?

AIBU to think that everyone has the right to refuse treatment if they so wish, but if a patient refuses treatment from a medical professional simply because they don't like the colour of that medical practitioner's skin, then they should then forfeit the right to receive that treatment on the NHS. So they can either go without or find the money to be treated privately by a medical professional of their choice?

There would need to be signs warning people of the consequences of their choices, of course, but if someone doesn't want a Black or Asian radiographer carry out their x-ray, then fine... they just don't get an x-ray.

OP posts:
5foot5 · 04/08/2026 11:08

MrsBennetsPoorNervesAreBack · 04/08/2026 10:56

But there has been a shift in our society - I'm not concluding that on the basis of this article alone but on the basis of the shift in political rhetoric and support for far right parties, the rise in the number of hate crimes, what I've observed in my own local community and indeed the experiences of my own family members.

I didn't say that the rise in racist incidents towards NHS staff is necessarily evidence of that shift, I said that it isn't surprising in light of that shift.

Well I am not saying I disagree with that view necessarily. You could be right.

I tend to assume that the sort of people you see out on right wing protest marches, expressing racist views, hanging flags etc, have probably always had these opinions but did not always feel they could express them. Then the rise in right wing political rhetoric seems to legitimise their views so they feel able to be more outspoken. Maybe this is being felt in the NHS?

I think in order to know that you would need to be able to compare the average number of racist incidents each non-white staff member experienced in a year compared to five years ago.

friedaklein · 04/08/2026 11:08

NewGoldFox · 04/08/2026 11:06

It does “Mr Awah also claimed he had experienced patients telling him they cannot understand him, even though English is the only language he speaks.”

I mean....
If people are going to hold out for only people with British accents, good luck to them.
I am on a one year waiting list fot medical treatment so I will take anyone.

Notonthestairs · 04/08/2026 11:09

NewGoldFox · 04/08/2026 11:06

It does “Mr Awah also claimed he had experienced patients telling him they cannot understand him, even though English is the only language he speaks.”

It also lists all the racist language used.
Calling people monkeys.
Calling them dirty foreigners.
Saying they are frightened of all black people.
Refusing to have your girlfriend/spouse treated by anyone from an ethnic minority.

Blatant racism.

MrsBennetsPoorNervesAreBack · 04/08/2026 11:10

5foot5 · 04/08/2026 11:08

Well I am not saying I disagree with that view necessarily. You could be right.

I tend to assume that the sort of people you see out on right wing protest marches, expressing racist views, hanging flags etc, have probably always had these opinions but did not always feel they could express them. Then the rise in right wing political rhetoric seems to legitimise their views so they feel able to be more outspoken. Maybe this is being felt in the NHS?

I think in order to know that you would need to be able to compare the average number of racist incidents each non-white staff member experienced in a year compared to five years ago.

I tend to agree that people have probably always held these racist views and that they just feel more free to openly express those views now.

OP posts:
LuckyHazelFox · 04/08/2026 11:11

BoredZelda · 04/08/2026 09:53

Black history is steeped in very good reasons for them to distrust white doctors. Current statistics are very clear on how poorly the system treats black patients.

So you're excusing it then. Therein lies the problem in tackling racism.

Nana4 · 04/08/2026 11:12

I don’t care about skin colour, I do care about being able to understand what is said.
when my brother in law was in A&E majors, with serious heart and breathing difficulties, two young men came in, one Eastern European, one possibly African. It took a good 5 minutes for my sister and I to realise they were talking about end of life care and how serious the situation was.

Switchnow · 04/08/2026 11:12

NewGoldFox · 04/08/2026 11:06

It does “Mr Awah also claimed he had experienced patients telling him they cannot understand him, even though English is the only language he speaks.”

So the patients obviously didn’t struggle to understand him, did they?

Goldengamer · 04/08/2026 11:13

It shouldn’t matter, as long as someone is ‘fully’ qualified , has an understanding of everything medical in this country and speaks good English , there shouldn’t be an issue . I’ve been seen by some amazing doctors from overseas , a lot of the consultants don’t have the arrogance a lot of the British ones do . I am white , born and bred in the Uk, not in great health and also have a rare
neuro condition which a lot of docs don’t understand about so I use the NHS a lot . I do worry though, that there’s a few staff that because of the shortage of medical staff in this country have jobs in the NHS that they aren’t properly qualified for or come over here to train. This may cause a very sick person distress , maybe not understanding what they are doing or saying . My Auntie who has now passed away was very confused and frightened by her care workers who she couldn’t understand, and when she tried to speak to them she didn’t understand what they were saying or she was totally ignored. There is such a huge range of care work within the NHS, the question by the OP would depend on the situation surely ?

theneighboureatmysalad · 04/08/2026 11:14

MrsBennetsPoorNervesAreBack · 04/08/2026 08:41

I agree that it's the patient's right to consent to who does and doesn't treat them. I just don't think it's a patient's right to be able to demand a nurse or doctor with a particular skin colour.

That should be so simple

Anyone is allowed to refuse any practitioner, male, female, colour for their own care, there should be stricter rules to protect their children.

There should be no right or expectation that you can demande any colour, religion, gender, sex.

You can express a preference for a specific doctor, many of us have a GP we would prefer to see. If they are not available, it's someone else and if you don't like it, too bad. It can't be that serious if you refuse medical care.

You can't however refuse police or firemen because it will impact others and not just you. If you don't like a black fireman or a female policewoman, you are allowed your feelings but no one cares and you keep them to yourself.

Teob1t · 04/08/2026 11:14

MrsBennetsPoorNervesAreBack · 04/08/2026 11:02

Behaviour like that is what this thread is about.

Some are saying all sorts of things constitute racism eg calling out language and communication difficulties and asking for staff patients can understand( seen as refusing to allow staff to treat them), having concerns re accessibility to uk trained staff, concerns re cultural attitudes to vulnerable patients etc

Out and out racist abuse is obviously never ok however if you are saying that asking for alternative staff is always racist I am saying it’s more complicated than that. And also that we as taxpayers should be allowed to question a system that means we are wasting money on training uk staff whilst we recruit staff from abroad.

AlisonPi · 04/08/2026 11:15

It seems ok to me to want to be treated by someone who has an accent you understand and who respects you. There is so much racism towards whites now that it is perfectly understandable for a white person to not feel comfortable with non whites.

friedaklein · 04/08/2026 11:16

theneighboureatmysalad · 04/08/2026 11:14

That should be so simple

Anyone is allowed to refuse any practitioner, male, female, colour for their own care, there should be stricter rules to protect their children.

There should be no right or expectation that you can demande any colour, religion, gender, sex.

You can express a preference for a specific doctor, many of us have a GP we would prefer to see. If they are not available, it's someone else and if you don't like it, too bad. It can't be that serious if you refuse medical care.

You can't however refuse police or firemen because it will impact others and not just you. If you don't like a black fireman or a female policewoman, you are allowed your feelings but no one cares and you keep them to yourself.

I disagree with sex. I requested a female radiographer for a recent mammogram.

Of course, if I had a lump or worries, I would have taken a man.

Switchnow · 04/08/2026 11:16

HadALittleBasket · 04/08/2026 09:59

Did anybody answer this poster? I thought it was interesting that everyone seems to have made an assumption that the racism is mainly or entirely from white to other demographics and it brought me up short on my own assumption (which I admit was the same).

It may be true, of course, but has anyone actually got the data?

I have certainly witnessed racism directed between members of different minority groups in this country that would make the average white Brit blush (though not in a medical context).

Not sure if anyone else answered the pp but it’s pretty obvious from the quotes in the article that these were statements from white people, calling people ‘dirty foreigners’ and refusing to let anyone of non-white ethnicity treat their partner (not the only thing wrong with that man either).

HadALittleBasket · 04/08/2026 11:17

chocoluv · 04/08/2026 10:25

Sex is very different to race.

Same reason we have same sex changing rooms and not same race changing rooms (any more).

I prefer a woman doing my smear tests because she is also going to have a vagina and I want someone who is better understanding of my anatomy.

I would also feel more embarrassed around a male doctor and of course some male doctors are pervs.

You also have people who have been raped and can be traumatised by a man touching their genitalia.

However, in an emergency if the only professional available is a man then I would (and have) gratefully accept it.

You can still refuse care if it was a man but if you are in agony or you’re concerned for your baby’s health, then most people wouldn’t refuse if it meant waiting longer for a female staff member.

Sex and ethnicity are two completely different issues.

But all you are really doing is asserting that they're different (and different enough that one is acceptable to request and one is not). You are not setting out cogent reasons as to why.

Your reasons why requesting same sex care is OK are:

  1. You think a woman will have a better understanding of your anatomy because she had the same. I think this is pretty weak given all the doctors will have the same training, but OK. But on the same logic, is it acceptable and respectable for a woman with FGM to request care from someone from her same ethnic background in the basis they will be more likely to understand her anatomy? If not, why not?
  1. You would feel more embarrassed around a male doctor. OK. So by the same token, if someone would feel more embarrassed around a white doctor, it's acceptable to request someone who is not white? If not, why not, where embarrassment is the legitimate factor?
  1. You say that of course some male doctors are pervs. OK. So if the data also shows that some doctors of a particular ethnicity are pervs, that is also an acceptable reason to request the care of a different race. If not, why not?
  1. You have people who have been raped and can be traumatised by a man touching their genitalia. OK. You also have people who have been raped and can be traumatised by a man (or woman) of a particular ethnicity touching their genitalia. I note that you skirted by example of the victims of the grooming gangs as an example of someone who may have race-specific trauma.

If all your reasons are respectable ones for raising the care of a particular sex, they are also respectable ones for refusing care of any other demographic.

Just asserting "sex and race are different" does not make it true and it's not persuasive.

For full disclosure I generally speaking don't have any particular preference along sex or race lines so I don't have any skin in the game, but we do have to treat everyone fairly and I don't think it's acceptable to say one person's trauma or discomfort is legitimate, but another's isn't, just because.

friedaklein · 04/08/2026 11:17

AlisonPi · 04/08/2026 11:15

It seems ok to me to want to be treated by someone who has an accent you understand and who respects you. There is so much racism towards whites now that it is perfectly understandable for a white person to not feel comfortable with non whites.

Oh, I see! Non-white people don't respect whites now. 🙄

Switchnow · 04/08/2026 11:17

AlisonPi · 04/08/2026 11:15

It seems ok to me to want to be treated by someone who has an accent you understand and who respects you. There is so much racism towards whites now that it is perfectly understandable for a white person to not feel comfortable with non whites.

Have you ever experienced racism from a doctor of a different ethnicity than your own?

askmenow · 04/08/2026 11:20

Ponoka7 · 04/08/2026 08:30

We know it's recruitment policies. Or our junior doctors and Unions etc are lying. People qualify and there isn't jobs for them. Meanwhile we've recruited from less developed countries.

Yes this is wrong isn’t it. All in the name of DEI!

It wouldn’t be so bad if they came on time limited visas so they’d have to return home after a set period having broadened their experience.
Perhaps they do these days,I don’t know

For perspective, in my NHS career, I deliberately moved into differing specialities to gain a wider level of experience and broaden my horizons before settling on a speciality.

.
We are poaching qualified staff from countries that paid for their costly training and need them to stay.
This country should be training our own and tying them in to a 10 year post qualification contract with the NHS to pay back some of the huge training costs involved.

One point I’d make from experience, is the language skills and/or accents of those coming from abroad.

I’ve had to stand beside elderly folk and translate questions whilst a foreign doctor assessed their mental capabilities. Crazy.

It’s already a struggle getting older, then you’re made to feel incompetent when you can’t understand what the doc is asking!!

Switchnow · 04/08/2026 11:21

HadALittleBasket · 04/08/2026 11:17

But all you are really doing is asserting that they're different (and different enough that one is acceptable to request and one is not). You are not setting out cogent reasons as to why.

Your reasons why requesting same sex care is OK are:

  1. You think a woman will have a better understanding of your anatomy because she had the same. I think this is pretty weak given all the doctors will have the same training, but OK. But on the same logic, is it acceptable and respectable for a woman with FGM to request care from someone from her same ethnic background in the basis they will be more likely to understand her anatomy? If not, why not?
  1. You would feel more embarrassed around a male doctor. OK. So by the same token, if someone would feel more embarrassed around a white doctor, it's acceptable to request someone who is not white? If not, why not, where embarrassment is the legitimate factor?
  1. You say that of course some male doctors are pervs. OK. So if the data also shows that some doctors of a particular ethnicity are pervs, that is also an acceptable reason to request the care of a different race. If not, why not?
  1. You have people who have been raped and can be traumatised by a man touching their genitalia. OK. You also have people who have been raped and can be traumatised by a man (or woman) of a particular ethnicity touching their genitalia. I note that you skirted by example of the victims of the grooming gangs as an example of someone who may have race-specific trauma.

If all your reasons are respectable ones for raising the care of a particular sex, they are also respectable ones for refusing care of any other demographic.

Just asserting "sex and race are different" does not make it true and it's not persuasive.

For full disclosure I generally speaking don't have any particular preference along sex or race lines so I don't have any skin in the game, but we do have to treat everyone fairly and I don't think it's acceptable to say one person's trauma or discomfort is legitimate, but another's isn't, just because.

But none of the reasons you’ve cited are about skin colour, they’re about medical need. A woman who has suffered FGM is likely to be referred to a (male or female) doctor or practitioner with specialist knowledge. A person who has experienced trauma that is triggered by certain characteristics has a medical need to see a particular practitioner. Being a bellend who doesn’t want a black or brown person to touch ‘your woman’ (as cited in the article) is not a medical need.

Waitingforgod26 · 04/08/2026 11:21

Octavia64 · 04/08/2026 08:28

Ok, so a longer response as to why this is both unworkable and not sensible:

firstly many people are admitted to hospital unconscious or in a severe state where they are not cognitively capable of giving consent. The law as it stands permits medical staff to resuscitate, operate and treat a person who is medically incapacitated.

now lets imagine you are being resuscitated and you open your eyes, see a doctor who is not white and scream “not him”.

have you refused medical treatment? Have you been racist? Or are you “just” not with it and think you are forty years in the past and he is your dad shouting at you?

secondly you are entitled to refuse consent for any treatment for any reason or no reason and as you have bodily autonomy this is considered a basic of the law. Only in very very few cases will this be over-ridden and it usually has to go to court first so we’re talking days or weeks here. (Eg Jehovah’s witnesses refusing blood transfusions for children and even then it’s only over-ruled in cases where the child will clearly die without one).

it is generally considered not ok to withdraw treatment in these cases. For example many people when diagnosed with cancer either immediately or after some courses reach a point where they don’t want chemo (any more). It would be incredibly cruel to refuse palliative care if they’d refused chemo.
i have seen people die in pain. It is never a good thing.

thirdly of course people don’t say it’s because the doctor is not white. They say “could I see another doctor please” or “could I get a second opinion”

All of this. And bodily autonomy - which includes the right to refuse anybody at all to touch you for any reason without being grilled, shamed or abused - is still a human right. However gleefully the OP would strip others of that right.

friedaklein · 04/08/2026 11:21

askmenow · 04/08/2026 11:20

Yes this is wrong isn’t it. All in the name of DEI!

It wouldn’t be so bad if they came on time limited visas so they’d have to return home after a set period having broadened their experience.
Perhaps they do these days,I don’t know

For perspective, in my NHS career, I deliberately moved into differing specialities to gain a wider level of experience and broaden my horizons before settling on a speciality.

.
We are poaching qualified staff from countries that paid for their costly training and need them to stay.
This country should be training our own and tying them in to a 10 year post qualification contract with the NHS to pay back some of the huge training costs involved.

One point I’d make from experience, is the language skills and/or accents of those coming from abroad.

I’ve had to stand beside elderly folk and translate questions whilst a foreign doctor assessed their mental capabilities. Crazy.

It’s already a struggle getting older, then you’re made to feel incompetent when you can’t understand what the doc is asking!!

So is it ok for Australia to poach British doctors? Or NZ? Or Dubai?

OtterlyAstounding · 04/08/2026 11:23

I would think the natural consequence would be that anyone who wants to be treated by a particular ethnicity (including Asian or Black etc patients wanting a doctor of their own ethnicity) would have to potentially wait longer for treatment. That seems like a reasonable consequence.

I don't think that withholding medical treatment altogether is reasonable. After all, if doctors treat rapists and murderers, they should treat (potential) racists too.

Switchnow · 04/08/2026 11:23

Waitingforgod26 · 04/08/2026 11:21

All of this. And bodily autonomy - which includes the right to refuse anybody at all to touch you for any reason without being grilled, shamed or abused - is still a human right. However gleefully the OP would strip others of that right.

She’s saying you can refuse. You just can’t demand someone else take the place and provide treatment because you’re racist.

friedaklein · 04/08/2026 11:24

Waitingforgod26 · 04/08/2026 11:21

All of this. And bodily autonomy - which includes the right to refuse anybody at all to touch you for any reason without being grilled, shamed or abused - is still a human right. However gleefully the OP would strip others of that right.

The OP is not talking about mental illness or dementia or being unconscious. You are reaching.
She's talking about people who say outright " I don't want a monkey to treat me". As the article says.

Switchnow · 04/08/2026 11:24

OtterlyAstounding · 04/08/2026 11:23

I would think the natural consequence would be that anyone who wants to be treated by a particular ethnicity (including Asian or Black etc patients wanting a doctor of their own ethnicity) would have to potentially wait longer for treatment. That seems like a reasonable consequence.

I don't think that withholding medical treatment altogether is reasonable. After all, if doctors treat rapists and murderers, they should treat (potential) racists too.

I think they should treat everyone, criminal history is nothing to do with it, but shouldn’t be forced to treat anyone who racially abuses them. Would you expect them to treat patients who were physically violent (aside from those who lack capacity).

Notonthestairs · 04/08/2026 11:25

friedaklein · 04/08/2026 11:24

The OP is not talking about mental illness or dementia or being unconscious. You are reaching.
She's talking about people who say outright " I don't want a monkey to treat me". As the article says.

Edited

Exactly.