My daughter is 4-years old and has just started school. She did some good work in class and was called up in assembly last Friday, and was given a special sticker by the headteacher. When I collected her from school that day she was really upset and told me about the sticker, and that it had been lost/another child had taken it during the school day. I thought, no problem, I'll just email the school and ask for another one.
I emailed the school explaining the situation, but was a bit surprised and taken aback by the response. It reads:
Hello XXXXX,
Thank you for your email.
Unfortunately, the headteacher sticker is given out in the morning and has to last the day at school.
We are unable to give out a replacement. Sorry for any inconvenience caused.
This response strikes me as a bit mean and was not at all the response I expected. I know it is just a silly sticker. But my daughter was really proud to receive it and is still upset that it is lost. She keeps wanting to talk to me about it and I don't even know what it looks like. Any suggestions? AIBU?