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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

What to say to sexist salesman asking for my 'husband' to be present for quote? Should i say something?

332 replies

Sailawaygirl · 04/04/2024 11:52

So man selling windows (well known company) came to door saying he had done some work on a house up street and they have a good deal atm ect ect. It just so happens I do need new windows and getting quotes is on my todo list so for once door knock could be helpful. ( i will obviously contact more than just his company but its a start)

my AIBU is --- in door step conversation he asks if we own house ( obviously important). he then asks if I have a husband, I say yes ( we arent married but I know what he means and he is probably asking for finance reasons ect)
He then says he wants to come back ' when my husband is around' so he can talk to us both!!!!! i say DP is working today but window man can come back to give me a full quote latter in day. He then insists on coming when 'husband' is back from work or at a weekend so husband can have quote!!! I tell sales person that i deal with quotes and DIY stuff and to just deal with me. Its a loose quote im not going to sign on dotted line today! He says it so i can choose what colour handles on doors ect!!!! I tell him im more interested in energy efficiency and cost and that i dont want him to come when DP is back from work as this impacts family time.
Then when he takes my details and asks for my title - i say ms , he says mrs and then miss and i correct no ms.

How can a salesman be so out of tune with the times? he wasn't an older sales person either!!!!

He said someone would phone me for feedback after, AIBU to bring up that i felt he had a sexist attitude? how do i phrase it constructively

OP posts:
Puzzledandpissedoff · 10/04/2024 14:14

They don't want you to go away and think about it or get other quotes

Tough

I can just about see signing on the spot if it's the third of three quotes and they're very obviously the best, but otherwise do they seriously imagine that folk won't get other estimates just because they've learned a silly script?

This isn't meant to be sarcasm, BTW ... I just honestly don't get it

Doris86 · 10/04/2024 18:06

enchantedsquirrelwood · 10/04/2024 13:28

To all of you insisting that all house owners must contract with/sign the contract, this is quite plainly not the case.

I organised my boiler replacement by email - husband not involved at all.

I found the contract for my replacement patio windows today - made out to Mr and Mrs Squirrelwood but only I signed it.

To be clear, again, this is all about sexism.

It might also be about not wanting people to have a get out by saying yes I'll have the new windows and then saying they want to cancel because they've now consulted with their other half, but you have a 14 day cancellation right anyway and have done for over 20 years so this is outdated.

To be clear again, it really is not about sexism.

No both home owners don’t need to be there to sign the contract. However many companies want both home owners to be there, because they want to give their hard sell spiel and get a signature on the dotted line there and then. They don’t want the ‘I need to check with other half first’ excuse.

It works both ways and if speaking to the man of the house, these companies will insist on the lady of the house being present as well.

wombat15 · 10/04/2024 18:33

Doris86 · 10/04/2024 18:06

To be clear again, it really is not about sexism.

No both home owners don’t need to be there to sign the contract. However many companies want both home owners to be there, because they want to give their hard sell spiel and get a signature on the dotted line there and then. They don’t want the ‘I need to check with other half first’ excuse.

It works both ways and if speaking to the man of the house, these companies will insist on the lady of the house being present as well.

No one wants to be pressurised to sign either so even if not sexism it will put people off the company. Why would a salesmen risk putting a potential customer off by insisting that they will only give a quote if both partners are there?

Doris86 · 11/04/2024 07:24

wombat15 · 10/04/2024 18:33

No one wants to be pressurised to sign either so even if not sexism it will put people off the company. Why would a salesmen risk putting a potential customer off by insisting that they will only give a quote if both partners are there?

They do it because it’s company policy, and this is what they are taught to do in their pressure selling training courses.

But yes companies that use these tactics are best avoided. There are plenty of decent local window companies who will come and measure up, give you an honest price straight away without any of the smoke and mirrors and fake discounts, and then go away and wait to hear from you if you want to accept it. People should be using these companies instead, but many people get taken in by the brand names of the big national companies who use these questionable tactics.

BudsBeginingSpringinSight · 11/04/2024 07:27

@Sailawaygirl I knew who this company was before I opened it. There is only one company who demand a male to be present, they sell windows.... They were horrific, kept calling... Being rude dropping the price but asking about my husband .

Run a mile op.

Spendonsend · 11/04/2024 07:40

I knew this would be a window company. They came out to my husband without me being there as they assumed he lived alone. Then when he said he needed to speak to me before making a decision, he got a really long spiel about who wears the trousers and he shouldn't put up with being that under the thumb.
It was a crap tactic and we didnt use them obviously.

wombat15 · 11/04/2024 09:43

Doris86 · 11/04/2024 07:24

They do it because it’s company policy, and this is what they are taught to do in their pressure selling training courses.

But yes companies that use these tactics are best avoided. There are plenty of decent local window companies who will come and measure up, give you an honest price straight away without any of the smoke and mirrors and fake discounts, and then go away and wait to hear from you if you want to accept it. People should be using these companies instead, but many people get taken in by the brand names of the big national companies who use these questionable tactics.

I suspect that they loose more business than they gain with this sort of tactic nowadays.

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