I am considering reporting my neighbour to the police..
I never thought my life was interesting enough to warrant a post on AIBU but things have changed - here we go!
I recently purchased a ground floor flat in a block of 9 flats. We all share a communal garden but only myself and the next door flat have direct access via patio doors.
I have a registered Hearing Dog for the Deaf (I am profoundly deaf). I've had this dog for nearly a year and previously lived in a rented flat with a small balcony. Now that we have a massive garden, my dog is absolutely loving it and enjoys running around and playing in it (fully supervised).
Most of my new neighbours have been fantastic and very understanding of the dog and welcome his cuddles! However, our direct neighbours (who also have direct access to the garden) have been really difficult. It is a male and female living in the flat - the male is ok-ish, but the female is much worse.
It all came to blows the other day where I had my in-laws over for the weekend. I took the dog out in the garden in the morning so he could go to the toilet. I wasn't anywhere near the neighbour's patio doors or windows - more towards the back end of the garden (approx 10m?), and she flung open her window and started shouting at me!!
I then approached the window and asked her what she was saying. She was shouting and saying 'your dog cannot use the garden as a toilet', over and over. She started saying some other things but I couldn't lip-read her well so I asked her to repeat it and she slammed the window and rolled her eyes at me. I took the dog back indoors and, after discussing with my husband and in-laws, I went round to their door and knocked on it. I asked if I could clarify what the problem was with the lady.
The male invited me in and the lady just started ranting at me. She repeated what she was saying earlier and said 'you have LEGS, you can WALK to the road and toilet him there'. I tried to explain that he is a service dog and that we already had confirmation from the building's management company that he can use the garden. She then started to mimic my voice and said 'UnFoRtUnAtLeY He Is a HeArInG dOg" and kept going on and on, raising her voice and becoming angrier and angrier. She kept saying it didn't matter that he was a service dog, he is still a DOG!! and he must go to the toilet in the road??? After about 5 minutes of going around in circles, I said 'I'm going to leave before this escalates' and the male let me out and gave me a quick apology.
I ended up back in my flat absolutely shaking with adrenaline/fear/anxiety. I've decided to only let the dog toilet in a specific part of the garden (gap in bushes directly opposite my door) to reduce his impact on the garden. Once he has done his business, he is free to run around and play. I don't have to do this but I thought it would be a nice gesture and will hopefully reduce the likelihood of being screamed at again...
Since the weekend, she has been banging on windows and waving at myself and my husband to get our attention but we've been ignoring her - I'm starting to get more and more anxious to go out in the garden and it's having an impact on my dog as well.
Would I be unreasonable to report this to the police?