Seems a lot of places can't be bothered with actual service these days. Pizza Hut a case in point. You can't order from a human any more, only online or via a kiosk. And the kiosk has the bloody cheek to ask for a tip at the point of purchase. Seriously?? 🤣
No I won't give a tip if I'm having to do the work myself. I feel bad for the staff, in a few years they'll have robots deliver the food as well!
And we wonder why kids have reduced interpersonal skills these days.