More precisely:
1. Create an online account - on the home office website & fill in a lengthy and detailed application form.
True. Not lengthy though, five pages with quite basic info like date of birth and details of your family member in the UK.
2. Upload proof that their qualifying family member has permanent residence status in the UK - they suggest a copy of the home office vignette embedded in the passport
True. Every Ukrainian / British citizen of Ukrainian origin has this, and it takes 60 sec to upload a copy.
3. Upload proof of residence in the UKraine for a full year
Not true. Not asked. Anything that proves that they have been in Ukraine at some point before 1/1/22. I used covid vaccination certificates for mine (digital, similar to the NHS pass). Other people are using statements from their online banking, or similar.
4.Provide and upload proof of familial relationship with the family member. Birth certificates & marriage certificates of all concerned.
True, but no need to provide birth and marriage certificate for all concerned. One piece of evidence per person.
5.Make sure all documents are translated into English before uploading
True, which is a 10 min job for their UK based family member. No need for certified translation, a DIY one is accepted.
6.Book and attend an IN-PERON appointment at a home office visa application centre in Poland, Hungary, Romania or France.
True, but not only in these offices - anywhere. Mine applied not in these listed above.
So that officials can take biometrics and copies of all documents already uploaded.
Not true, only the passport is needed to verify ID. If you uploaded everything yourself, no further scanning takes place.
The booking system for appointment frequently crashes & the next available appointment as of today is in two weeks time - at any of the venues
Hasn't been our experience at all, but presumably depends on the centre.
7. Get a tuberculosis vaccination & certificate - have it translated & upload
Not true, not asked for ANYWHERE, that's someone fantasy.
8.wait at SAME address while home office workers in the UK assess.
Not true. You have a choice of leaving passport there to collect later or come later with a sticker to be glued into your passport.
Be available for phone or zoom interview.
Also not true, there's nothing like that in the process at all.