Our counsellor doesn’t give advice or recommend strategies for dealing with self-harming behaviours. Counselling is a process for exploring a young person’s feelings. It’s not a service for telling parents what to do.
This. Counselling isn’t there to give advice. It helps people work through their problems and find their own approaches.
It’s devastating when someone you love deeply is harming themselves, but it is likely that your DD doesn’t really know why - at least not yet. It’s heartbreaking for you, and you may find she has further to fall before she finds her why. It’s also especially hard that she is 15 and as her Mum you can no longer dry her tears and make it better. Not because of anything you have or haven’t done, but because her needs have changed.
And you are right. It is shit. Utterly shit.
I’m also inclined to doubt any counsellor has advised 24/7 screen time.
So what can you do?
Start with looking after you. It sounds trite, but you will be better placed to support DD if you are well. You need support, from friends or family or a professional. The fresh air and exercise you recommend for your DD will help you too.
Perhaps consider starting another thread in the mental health or teenage boards. There would be different advice to AIBU, and you can have space to rage.
Follow up on what contact you can have with the counsellor or school. The counsellor not being able to break your DD’s confidentiality doesn’t preclude you expressing your concerns.
You can follow up with CAMHS and her GP too. They will have to respect DD’s confidentiality too, but you can press them to keep her safe. Make them take responsibility for her safeguarding if needs be.
I hope things move in a more positive direction 