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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to not give the Amazon delivery driver my date of birth?

209 replies

Evalina · 11/10/2019 13:48

Amazon just delivered a couple of packages including one for my husband which had alcohol in it. The delivery driver asked me for my date of birth to enter into his handheld device.

I wasn't happy to give it, and said that I was 53 so clearly well over the age of 18. He said he had to put my date of birth into the device, and that he couldn't deliver the package without it.

I offered to show my driving licence but restated that I wasn't happy to have my Date of Birth recorded in the device. I asked what Amazon use the data for and he couldn't tell me, but said someone had been fired for not collecting this information on a delivery.

In the end my husband signed for it, gave his date of birth and is going to contact Amazon to find out more.

WIBU to refuse to sign it, and is this now standard practice?

OP posts:
Brefugee · 11/10/2019 13:49

guessing it's just to show you're over 18 - Amazon can't see you so they don't know for sure.

Doyoumind · 11/10/2019 13:50

This is to protect them.

You could have given a false date of birth. I would have, just like I do with lots of websites and apps that ask for it.

mistermagpie · 11/10/2019 13:52

Why are you so bothered about them having your date of birth? I'd have just made one up myself.

MulticolourMophead · 11/10/2019 13:52

But all the delivery driver needs to do is to check some ID to prove they are over 18, and s/he can tick a box saying they've seen proof of age.

There's no need to keep recording people's details. After all, when you pruchase alcohol in a shop, you just show ID, you're not asked to input anything there.

AlwaysCheddar · 11/10/2019 13:52

Why didnt you just say 1 April 1960? Not a big deal!

Mephisto · 11/10/2019 13:52

Why not just put a fake date as Doyoumind said? Then take it up with Amazon HQ.

AmIThough · 11/10/2019 13:54

Yeah just make it up. Why intentionally make his job difficult?

Nondescriptname · 11/10/2019 13:54

And shop staff don't need to ask for ID if you are clearly over-25.
They just tap a button to say they can see you are of age to buy alcohol.

fairynick · 11/10/2019 13:55

A bottle of gin came from Amazon for my sister yesterday and he asked for my date of birth. So it’s the person who collects it who gives their date of birth, not the person who’s ordered it. They therefore have a random date of birth that could be of any person living or visiting the property. It doesn’t compromise anyone’s data at all, it’s just a date. You’ve overthought this, it’s just a little thing for them to input to prove you’re over 18, a tick box would be a quicker way though I agree with that.

Evalina · 11/10/2019 13:56

He said he needed to take my date of birth off my driving licence.

OP posts:
HairyFloppins · 11/10/2019 13:56

Christ just give him your date of birth. Why do people have to make things so difficult.

Nondescriptname · 11/10/2019 13:56

What is the point of him asking, if you can just make up a date?
Surely he needs to see ID, if he wants proof of age.

BlingLoving · 11/10/2019 13:59

Like so many things related to personal data, the issue is that the problem they're trying to solve does not require a sledgehammer, which is what is happening here.

Absolutely that a check box for the driver saying it was delivered to someone who looked over 25/on seeing proof of age would be more than sufficient. But probably the delivery company have imposed some ridiculous additional rule ( I doubt it's imposed by Amazon but rather by a sub contractor delivery company).

You see this all the time. In my case, at our school where they're so busy protecting everyone for GDPR they've completely lost any ability to be sensible.

msbevvy · 11/10/2019 14:00

We had this except they wouldn't hand it over to my husband because he had no photo id.

I was just recovering from surgery and had to go to the door, screaming with pain as I did so. I didn't have any photo id either but the delivery was in my name. He eventually just asked for my date of birth so he could pretend he had seen my I'd.

We are both in our 60s and the item that required proof that we were over 18 was a pack of Schweppes tonic water!

I did phone Amazon to complain but didn't get very far. The customer service person just kept saying that they would make it clearer on their website that you would need to show proof of age on delivery. I couldn't get her to understand that tonic water is a soft drink suitable for all ages.

I gave up in the end as it was all too exhausting and I was not very well. It still bugs me though every time I see a can of Schweppes.

Evalina · 11/10/2019 14:05

Yes exactly, understand the guy was just doing his job, and I had no problem showing my driving licence to prove my age.

However, there was no need for him to record my personal data at all. That date of birth is then linked to my address on their systems, and can be easily cross referenced with public records to establish who lives there and their age brackets.

I work in IT, and it's pretty standard advice not to give out personal data unless there's a good reason to and you know how the organisation you are giving it to, plan to use it - and they are required to do this under GDPR. He said he worked directly for Amazon and they should know better, so will see what they say.

OP posts:
curlii103 · 11/10/2019 14:07

They took my 70 year old neighbours date of birth to deliver some childrens cutlery!

KUGA · 11/10/2019 14:09

Agree with Mistermagpie.

ForeverFaff · 11/10/2019 14:10

Tell them it's 1st April 1876.

AmIThough · 11/10/2019 14:10

@Evalina you put your DOB in when you register for Amazon anyway so it's already in their system.
Would you rather he let your 15 year old neighbour accept your alcohol delivery?

cookiemonster5 · 11/10/2019 14:12

Nope not standard practise. Twice my hubby has ordered alcohol from amazon and I've never been asked for my date of birth. I only had to sign for it. That was delivered by UPS.

flouncyfanny · 11/10/2019 14:13

This reply has been deleted

Message withdrawn at poster's request.

MTBMummy · 11/10/2019 14:15

Terms and conditions when buying alcohol on Amazon, clearly state you will need to give your date of birth to receive the order. to protect the driver he has to record your answer to prove he asked it.

I work in InfoSec and I wouldn't be getting my knickers in a twist over this

ChardonnaysDistantCousin · 11/10/2019 14:16

I never give my date of birth. They are welcome to see ID, but that’s about it.

OMGshefoundmeout · 11/10/2019 14:18

I had a subscription order for monthly wine deliveries from Amazon. I’ve cancelled it because the drivers were insisting on seeing proof of my age when they delivered the wine. I am 60 years old. They do not need to see my passport to be sure I am over 18! I regularly have wine delivered from Majestic, Ocado, Tesco, Morrison etc and those drivers are allowed to use their common sense.

Butterymuffin · 11/10/2019 14:21

There's no good reason for them to record that. If they insist complain and say you won't buy anything from them that requires this. That's the only thing they'll take notice of.

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