to not give the Amazon delivery driver my date of birth?

[Evalina]

Amazon just delivered a couple of packages including one for my husband which had alcohol in it. The delivery driver asked me for my date of birth to enter into his handheld device.

I wasn't happy to give it, and said that I was 53 so clearly well over the age of 18. He said he had to put my date of birth into the device, and that he couldn't deliver the package without it.

I offered to show my driving licence but restated that I wasn't happy to have my Date of Birth recorded in the device. I asked what Amazon use the data for and he couldn't tell me, but said someone had been fired for not collecting this information on a delivery.

In the end my husband signed for it, gave his date of birth and is going to contact Amazon to find out more.

WIBU to refuse to sign it, and is this now standard practice?

It is very clear on the Amazon website so if you dont like it other retailers are available

Make up a birthdate. I wouldn't give out my true birthdate.

I agree OP.

Online companies are not stupid. They know that personal data is hugely valuable and go out of their way to find any excuse to collect it even where its a) unnecessary and b) not really useful.

We should all be pushing back against handing over our data constantly like this.

Yes Yabu, if you don't want companies having your data you should probably start by not using amazon. What exactly do you think they are going to do with it? In my experience it is always people with a very poor understanding of data and data privcy/managment who kick up the biggest fuss.

Posted too soon....Yet you work in It?! Unless you are unbelievable cautious the horse has already bolted on the personal data issue for most of us. Again if you're that bothered about shit like this pop down to the shops. Poor delivery driver you sound like a nightmare

I thought I'd seen this thread before...

Even worse are the ones who snap a picture of your face after they hand the parcel over.

I've ordered wine from Amazon and the guy just checks my ID (passport) that's it. Same as they do in a shop (very flattering as I'm 33!)

Why would providing a DOB to Amazon be a problem when you had already volunteered your name, address and BANK DETAILS? If you trust them to hold this personal data responsibly, surely you can trust them with your DOB?

Amazon don't have my bank details, they have the credit card on file for payments.
Name and address is a legitimate ask as they have to deliver goods.
Evidence of over 18 is reasonable for delivering restricted goods.

DoB, photographing me/my passport/drivers licence or anything else is not legitimate.

Bear in mind that you are not even providing it direct to the retailer, you are providing it to whichever 3rd party they have outsourced delivery to (having a retailer badge doesn't mean they are employed by the retailer or that the retailer takes any responsibility for them).

What I find amazing is the willingness of people to hand over personal data to random people on the doorstep with no clue what is happening to that data, when there is not even any justification for the ask. Particularly considering the same data forms answers to the commonest identification questions when calling suppliers/putting in password reminders.

Amazon driver here. Work directly for Amazon. I'm self employed, there are no employed Amazon drivers.
The Amazon delivery app doesn't allow you to choose 'looks over 25'.
There are 2 options, 'under 18/no id' and 'enter id'.
It's annoying having to explain to 70 year olds that I need to see their ID and DOB bc they've ordered alcohol but most repeat Amazon customers even 80 YO will just open the door with ID in hand.

As for data protection, we take DOB and first name and it can be anyone at the address (no neighbours if 18+ delivery.) It's not associated with any particular person, only a first name and probably address.

Generally you can make up your DOB as they won't read it off your ID.

And I work directly for Amazon not a small company contracted by Amazon or another company like Hermes, UPS or FeDex.

Don't be ridiculous. How precious of you and what an arsehole you were to the poor sod just doing his job.

I got caught out with the stupid id thing too.
Nobody is ever going to think I'm under 40-50 years of age, I have no drivers licence and never will have because I can't see well enough to legally drive & I no longer have a passport.

Ordered some garden things including a new pair of secateurs which they refused to deliver as I have no id.
A few weeks before (& multiple times over many years) I'd ordered similar things & not been asked for id so I really didn't know.
Unfortunately despite telling the delivery driver I hadn't got any id & wouldn't be getting any so they'd have to return the parcel to Amazon, they came back 3 times on the same day trying to redeliver the same stupid parcel & again the next day.

I just ordered from a different shop & now anything that Amazon says requires id I get from elsewhere.

There are plenty of other places to buy things if you don't like showing or don't have id.

Zombie thread but I'm going to chime in anyway.

Amazon already know your dob.

@HairyFloppins

Christ just give him your date of birth. Why do people have to make things so difficult.

innit, im sure he's not asking to make conversation

I am well versed in how a few data points can identify an individual. That is why I think you should relax and not make some low-pair delivery-person’s job harder. Amazon already knows your birthday. They already know all
Sorts of things about you. That battle was lost a long time ago.

You're on the Internet, using Amazon, have a drivers licence, presumably a passport and a national insurance number.

What exactly do you think they're going to do with this highly classified date of birth information?

I am a van driver who sometimes delivers for a company subcontracted to amazon. It's just a check to see whether you are old enough for an age-restricted item like alcohol, a penknife, etc. Just give us the correct year and 2 false numbers. We don't check it against anything. We are under a lot of pressure to keep on time, so being awkward like OMGshefoundmeout above just causes stress. Do us, van drivers, all a favour, and try walking to bargain booze. We won't miss you if you can't be bothered to just show your driving license.

4 delivery (sub-contracting company) drivers have now refused to hand over property that is clearly mine and I've paid for.

Amazon has a section on their web-site - www.amazon.co.uk/gp/help/customer/display.html?tag=mumsnetforu03-21&nodeId=GV3U7CYQYK5JUPCY - and it says this:

Photo identification accepted by Amazon Logistics:

• A passport
• A European Union or United Kingdom (photocard) driving licence
• Ministry of Defence Form 90 (a defence identity card issued to serving military)
• National Identity card issued by European Union Member State (other than the United Kingdom), and Norway, Iceland, Liechtenstein or Switzerland
• A biometric immigration document (issued by The Home Office to individuals going through different stages of the immigration process as a residence permit)
• A photographic identity card bearing a national Proof of Age Standard Scheme (PASS) hologram
• A concessionary bus pass (issued by a local authority in the United Kingdom)

I'm offering my bus-pass and not getting my property.

(Next paragraph is Royal Mail deliveries - but they only require ID from people who might be under 25).

They won't accept Bus Pass with photo ID.
But i no longer travel or drive due to illness so cannot buy certain items any longer

It's all a bit silly because I buy wine online and they just leave it outside the house if I am not in!

Not sure why Amazon is taking this approach.

I think given that the thread started 2 years ago, they’re probably over it by now. Never understand how these things get resurrected?

I can understand why Amazon are cautious - but identity fraud is rampant and the more people have your details the more likely it is they'll be leaked. There's next to no security involved where delivery drivers are seeing your details. Whether their device stores your details or not (and you really cannot be sure).
Disturbingly, the first time they came I tried to give two different invented (but not very credible) DOB - 1st Jan 1930 and 1st Jan 1950 - driver refused to accept them. That rings alarm bells - someone out there in the company wants my actual DOB and is going to sell it.

By offering to show your licence you were effectively offering to show you DoB.

Ah, the dangers of not RTFT

I know its a cardinal sin to post, being that this is a resurrected zombie thread (apparently there is a long history of this sort of thing around easter time...)
but
What actually is the law regarding the distance selling of age restricted products? and the subsequent delivery of these?
What is actually required at the point of delivery (if anything)?
I used to deliver for Tesco (nearly 20 years ago now come to think of it) and I don't remember ever asking anyone for ID and most orders had some form of booze in them. Or more importantly being trained in any age verification requirements.