to not give the Amazon delivery driver my date of birth?

[Evalina]

Amazon just delivered a couple of packages including one for my husband which had alcohol in it. The delivery driver asked me for my date of birth to enter into his handheld device.

I wasn't happy to give it, and said that I was 53 so clearly well over the age of 18. He said he had to put my date of birth into the device, and that he couldn't deliver the package without it.

I offered to show my driving licence but restated that I wasn't happy to have my Date of Birth recorded in the device. I asked what Amazon use the data for and he couldn't tell me, but said someone had been fired for not collecting this information on a delivery.

In the end my husband signed for it, gave his date of birth and is going to contact Amazon to find out more.

WIBU to refuse to sign it, and is this now standard practice?

But amazon already have your DOB when you regiatered so what is the issue?!

Are you sure? I don;t remember giving them my DOB, though I did register many years ago. I sure as hell wouldn't have given them my ACTUAL date of birth when registering, that would be madness.

I agree with you OP, it's not the poor delivery guy's fault but completely unnecessary of Amazon to be recording that information.

Tell them Feb 29th 1977. Wasnt a leap year 😁

Strikes me that a surprising number of people would hand over their name, dob and signature to anyone bringing an unexpected to delivery to their door (so they have your address already). An easy method of getting just the right info needed for fraud ... 🤦‍♀️

Even if Amazon HQ does have my DOB, as well as my banks details etc, that doesn't mean everyone at Amazon has access to it or needs access to it. I presume your workplace HR records aren't open to all and sundry at your workplace. It's about proportionality.

@CasparBloomberg how is it an unexpected delivery when it is an amazon order that someone at that address has ordered? Usually with same-day delivery too

I wouldn't feel comfortable giving my personal details out to a strange delivery driver- given the potential for identity theft .

@3ismylot , do you know every single thing your partner has ordered. Especially around Christmas time?

HotChocolate, you would show your drivers licence but not say your date of birth out loud
No, the OP's issue is giving them her DOB, not saying it

We’ve never used same day delivery and I don’t know what my husband has ordered! They don’t even need to pretend they’re an Amazon delivery. I’m not accusing the drivers, I’m more making a point at the amount of people who would have done as directed by a delivery driver, when a parcel I didn’t know was coming, arrived (turned out it was a surprise gift).
Don’t assume.

I also never put my correct date of birth details online for the same reason. My DATA- my choice who I share it with.

@bellinisurge no probably not but the only time ID is required is for age restricted products that I have ticked I accept that ID is needed for so am pretty sure my partner would let me know something luke that was expected

Even if Amazon HQ does have my DOB, as well as my banks details etc, that doesn't mean everyone at Amazon has access to it or needs access to it.

That's fine until Amazon servers get targeted by hackers.

I agree with you OP. And I suspect Amazon knows very well that there is no need to actually take a record of the DOB.
But, as this thread shows, many people will see no issue at all in giving their date of birth and will never complain about it. Plus when you are actually waiting for that product, it does put ressure on you to accept it anyway.

Ive made many orders with Amazon, do not remember ever giving my DOB (and woud give a false one anyway). And never had that issue because ive never ordered products you can only deliver to iver 18. I would have been more tha surprised if they did ask me for that.
Plus many people do NOT have a driving licence/pasport etc..., especially the elderly, so it makes you wonder how those people will ever be able to get any products such as knifes etc....

@OverthinkingThis , then the answer is to never buy anything online.
Which most people aren't prepared to do. GDPR requires decent security for online transactions. Don't trust it? Don't use it.

Btw, Ive just created a new account on Amazon. It doesn't ask for your DOB, just a valid email address.

But amazon already have your DOB when you regiatered so what is the issue?!

When did Amazon start asking for people's DoB to open an account? I've never given them mine.

They should not be asking for DoB, they particularly should not be taking it from people on the doorstep. They should ask for adult ID if its an age restricted product but not take a copy of it.

So presumably the problem Amazon are trying to solve is not age verification but that they don't trust their delivery drivers. I don't see why I should hand over personal data to someone I don't know because their employer doesn't trust them. Especially when its one of the most commonly asked verification data items.

Left and right hands, then.

Interesting to see how it unfolds..

Possibly doesn't anymore, I'm sure it did years ago when I first signed up, think it was because it said you had to be over 18 to have an account.

@bellinisurge I agree about evaluating risks etc...
But I also believe that you can chose what information to give and that SOME information isnt necessary.
So FB doesnt need to know my real DOB, nor does amazon etc...

The drivers DO need a proof that the person collecting is over 18yo but they do NOT need the specific DOB taken out of a driving licence/passport etc... Amazon might aks for it but it's not a legal requirement (eg shops will not take a not of the DOB, they just need to have a look at your Id) and there is no reason for consumers to just accept it.
They only get away with it because people are complacent and totally trusting regarding big brands such as Amazon (and ARE taking a risk, GDPR or not)

Are you always this awkward @Evalina? You sound like a nightmare customer!

Just umm “ mistype “ the date ? Or for entertainment enter it in American format

Your date of birth is on your driving licence, in code. Why do people have to be so paranoid?

What if the driver had seen your DOB on your driving license. Given you your parcel and memorised your DOB and filled it in in the vehicle..?

Can you stop him doing that? Hes already got the data. Amazon are covered by GDPR.. your data with them is safe/no more safe than with any other company.

Just an FYI.. a lot less information is needed to commit fraud than you realise.

So presumably the problem Amazon are trying to solve is not age verification but that they don't trust their delivery drivers. I don't see why I should hand over personal data to someone I don't know because their employer doesn't trust them. Especially when its one of the most commonly asked verification data items.

Absolutely.

And they already have your name and address, postcode included.

Possibly doesn't anymore, I'm sure it did years ago when I first signed up, think it was because it said you had to be over 18 to have an account

I was assuming the change was the other way around. I've had the account for 20 odd years (that came as a shock to me!) and all I had to do was tick the age box and have a valid payment credit card when I bought stuff (which implicitly makes you over 18 without needing more personal info)