DO NOT FLY NORWEGIAN AIRLINES!

[arnotm]

I flew with Norwegian Airlines a few months ago, a night from New York to London. During the day of the flight I received a text message saying my flight was delayed 4 hours from 11pm till 3am, and to ring to reschedule. I rang within minutes, and was told the only available flight would be 3am 24 hours later. Laughable. Then at the airport there we were delayed AGAIN so we didn't set off until gone 5am. I understand that delays and cancellations are common with Norwegian airlines. I followed up with them months ago but did not even receive a response from them. Yes they may be cheaper than other airlines, but you're likely to regret that choice.

[Jencottage]

Because of one bad experience let's watch them go bust ..... really ??

[N0rdicStar]

No it was reported fairly widely before Christmas when we were booking flights. Not inferring from the op but from what was printed online.

[buzzbobbly]

Technically, NA wet leased the HiFly.

There's more info here (or just google): simpleflying.com/norwegian-leases-hifly-a380/

I too am a curious as to why OP is refusing to respond as to the actual reason it was delayed. Either she knows and won't say; or for some peculiar reason managed not to hear why during the entire delay period.

[JessieMcJessie]

maddiemookins16mum
Worst thing is, they don’t have a single person in the UK you can speak to about an ongoing complaint.

So when you have a complaint with British Airways you pop down to their HQ to talk it through in person do you?

Why on earth does it make any difference where the person on the other end of the phone is located?

[Delatron]

Yes Maddiemookins this ‘commercial shifting policy’ sounds like what happened with my friends’ flights. Both out of Gatwick to JKF (NA kept threatening to cancel flight so very stressful) and actually cancelled on the way back. It’s something that they are known for despite all the positivity on this thread for the European flights, don’t do the JFK route!

[needthisthread]

I would be interested to read more about this 'commercial shifting policy'

Any further information?

[jackstini]

Due to fly with them on Monday...