Just wondered what everyone’s thoughts on this was? 17 year old daughter dropped off at the bus stop at 6.44 this morning, she had lost her lanyard with her bus pass on, so was going into college to get a temporary pass, we knew it was at home somewhere. Got on, sat down, the bus driver then asked to see everyone’s pass.. Doesn’t do this every day- specific bus only for her college.( 1st stop in the morning, last stop at night). obviously she didn’t have it, explained and he told her to get off the bus, she asked if she could just go to college and get a temporary pass. ( I know this is true as her friend told her mother the same ).
She then had to walk over a mile in the dark and rain, We had all left for work. also she has a broken arm, so had to carry bags as well. We have asked for an explanation from both the bus company and college, no reply from coach, but college have said the driver was correct!
I feel the coach company had a duty of care to make sure she was safe. What is everyone’s thoughts please?
Maybe a while getting back to everyone, going to the cinema now😊