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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To discharge myself from this horrible, torturous place?

207 replies

MaisieJ · 31/10/2016 12:17

I am in hospital following an elective knee replacement. When I got back onto the ward the pain was pretty bad and I'd been told to buzz for painkillers so I did. auxiliary came in and said she'd let the nurse know. 30 minutes later no sign of nurse and pain is worse so I press buzzer again. Brash auxiliary came in and turned off the buzzer saying "I've already told her, constantly pressing your buzzer won't make her come any quicker!" 😲
At this point I also needed a wee but thanks to her attitude I didn't feel like I could ask her so thought I'd hold on for the nurse. 30 minutes later I'm busting to go so reluctantly pressed the buzzer. Same woman comes stomping back in 10 minutes later and snaps "is this about painkillers again?!" So I said no, I needed a bed pan. So off she strops, comes back in 10 minutes later and tries to drag me onto this horrible disgusting bedpan. Baring in mind I'd had no pain relief yet. I cried out and told her I couldn't do it so she said she'd go get help. 10 minutes later, no sign of her and I ended up pissing the bed. Mortified and I tears I tried to wipe myself best I could. Next minute she's back with another auxiliary, they fling my covers back rattling on about "getting on the bedpan" and realise my bed is soaked. The big horrible woman says loudly "you've already done it!!! Are you normally incontinent because if not, you shouldn't be incontinent in hospital either!" Basically making out that I'd done it on purpose.

Cut long story short they changed my sheets and I ended up drifting off to sleep. A while later I woke up, horrible taste in my mouth, I groggily reach for my glass of water and end up knocking it all over my bed. I called dh in tears saying my bed was wet and the auxiliaries were going to go ape at me. He insisted I press my buzzer and said he was making a complaint. I tried to clean it up myself but another patient saw and pressed her buzzer. Next minute I hear one of the auxiliaries say "she's gone and chucked water all over her bed now, well she can stay like that until I've finished with meals."

I eventually got clean sheets but I feel horrible. The auxiliaries have said stuff to the other women in the room like "when certain patients constantly demand attention it takes care away from those that genuinely need it". Now the other women in the room have started being funny with me too.
This morning I was woken up by a clattering trolley. Auxiliary said "what do you want for breakfast?". I said "I'll have a cup of coffee please" to which she rolled her eyes and snapped "im doing cereals! Not drinks! " I then heard her say to a student nurse "I swear I can't be doing with another day of her!"

What have I done???? I just want to go home whether I'm ready or not. DH is coming later so I'm considering asking him to just take me home with him. Bollocks to infection

OP posts:
alphabook · 31/10/2016 12:42

That's disgusting. I would be contacting PALS and making a huge complaint. Please don't discharge yourself if it's going to compromise your recovery, I would be asking PALS if you can transfer to another ward.

I used to work in a hospital and people were always afraid to complain in case they were punished for it but I honestly don't think it could get worse at this point.

NoahVale · 31/10/2016 12:42

how awful.
i hope the next staff are nicer op.
dont worry about the other patients on the ward though.

TownMouseCuntMouse · 31/10/2016 12:43

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Hirosleaftunnel · 31/10/2016 12:43

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ElornaElephant · 31/10/2016 12:44

This is shocking! FWIW, I'm a student nurse and if an auxiliary spoke to me about a patient like that I would report them to the matron immediately (and potentially my university too). I'm so sad that you've had such an awful experience - get your DH to complain. Flowers

SoupDragon · 31/10/2016 12:44

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ElornaElephant · 31/10/2016 12:44

This is shocking! FWIW, I'm a student nurse and if an auxiliary spoke to me about a patient like that I would report them to the matron immediately (and potentially my university too). I'm so sad that you've had such an awful experience - get your DH to complain. Flowers

ElornaElephant · 31/10/2016 12:44

This is shocking! FWIW, I'm a student nurse and if an auxiliary spoke to me about a patient like that I would report them to the matron immediately (and potentially my university too). I'm so sad that you've had such an awful experience - get your DH to complain. Flowers

DameDiazepamTheDramaQueen · 31/10/2016 12:44

It's appalling and is exactly what I've experienced in every hospital I've been in Sad

Hope you're home soonFlowers

Sprink · 31/10/2016 12:44

Suck it up or pay to go private.

You've rather spectacularly missed the point of a the tax-payer-funded, universal healthcare system that we call the NHS, haven't you, Hirosleaftunnel? Hmmm?

StartledByHisFurryShorts · 31/10/2016 12:44

That's appalling, you poor thing. Not bringing you pain relief and then fucking shaming you for wetting the bed. I don't have any practical advice but I'm sure other posters with more experience will be able to advise you.

expatinscotland · 31/10/2016 12:45

I'd discharge myself.

SoupDragon · 31/10/2016 12:45

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gleam · 31/10/2016 12:46

'Acting the diva' - what, expecting a basic level of care?!

slenderisthenight · 31/10/2016 12:47

How appalling.

You have written a very clear account here and it needs to go in front of PALS now.

Jugglingallthebollocks · 31/10/2016 12:49

I would speak to the ward manager but make it clear you will be making an official complaint. And then do it, with all the examples you gave here and with names. Our care will improve imeadoately I guarantee, this is disgusting and as a HCP shocks me the attitudes of so called 'carers', they do it because no one calls them on it and shouldn't be working in that profession.

WhisperingLoudly · 31/10/2016 12:50

I'd do all that everyone else has suggested and then discharge myself. I'd I'd make it clear exactly why I was do doing.

It's a wonder that anyone who is not in need of intensive care can recover in hospital

Jugglingallthebollocks · 31/10/2016 12:50

Your care, not our care sorry

PinkSwimGoggles · 31/10/2016 12:51

are you that hco hiro
if you are, I hope you get a warning for bad attitude at work.

SauvignonBlanche · 31/10/2016 12:51

Really though, what is reporting/speaking to the ward manager going to achieve?

The Ward manager may or may not be aware or may have their suspicions about the HCA's attitude but the OP's statement or complaint will give them evidence to act and bring about formal disciplinary or capability measures.

Anyone displaying such callous attitudes should not be working with vulnerable people.

itsmine · 31/10/2016 12:52

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FranklyMeDeer · 31/10/2016 12:53

hiro so what you're saying is that if you can't afford private healthcare, you should be left in pain and needing the toilet for hours? Yes there are many many occasions on which people are over entitled but, really, this is not one of those. Also, elective does not necessarily mean unnecessary and I'm sure the OP wasn't having an op so as to find a way to pass the time Hmm

Complain OP, Dh once had similar treatment at our local hospital, told to pull himself up in bed when he was paralysed from the waist down and losing the grip in his hands. Eventually he was transferred to another hospital and was treated kindly and with respect by the staff there. We didn't complain at the time, but oh my God I wish we had, the hospital was eventually put on a warning to improve its care I believe.

Ginmakesitallok · 31/10/2016 12:54

You poor thing! You need to complain, the auxiliaries attitude is appalling! I'd go on patient opinion if I was in your position and just cut and paste your op

itsmine · 31/10/2016 12:54

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AlexaTwoAtT · 31/10/2016 12:55

Complain to the ombudsman. Don't bother with the staff at the hospital. Their behaviour is off the scale. IMO