Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this lady was rude

215 replies

AuntyVirus · 14/08/2013 00:56

I have a 19 year old daughter who tonight I have had to phone in her place of work and tell them that she was unable to do her night shift as she was unwell.

Dd had been feeling a little unwell but was already to go to work until she suddenly started throwing . I
Called work and explained that she was unwell
And apologised for the last minute notice. It was 50 minutes from when her shift was due to start .

The duty nurse who I spoke to then proceeded to tell me how she didnt believe that this sickness was sudden , and why couldn't my daughter phone in . After explaining that she was in the bathroom throwing up and it wasn't sudden I had explained she had felt unwell most of the day. Before hanging up on me she told me she would get management to phone me tomorrow .

Should I complain about the nurses attitude or should I leave it as it was short notice when I phoned . My daughter is still throwing up although not as much and was even going to try and go into work as she felt as though she had to prove to nurse she was ill .

OP posts:
kali110 · 14/08/2013 12:09

If you meant management would be calling your dd, my last place used yo ring a few hours later to check you were actually.

kali110 · 14/08/2013 12:10

Sick

fuckwittery · 14/08/2013 12:15

This reply has been deleted

Message withdrawn at poster's request.

fuckwittery · 14/08/2013 12:18

This reply has been deleted

Message withdrawn at poster's request.

LessMissAbs · 14/08/2013 12:19

What do you think 19 year olds who live away from home do when they get food poisoning OP? Does food poisoning really prevent someone talking briefly on the phone?

Mummy running after grown up children creates problems for society in the long term. You need to back off and stop creating problems for your daughter at work.

LessMissAbs · 14/08/2013 12:23

And no, please don't complain about the duty nurse. Nurses have more than enough to do than dealing with absent employee's mothers making complaints about them, such as dealing with staff shortages. Personally I would prefer that our nurses get the time to do their jobs in our hospitals, instead of dealing with this kind of crap.

WilsonFrickett · 14/08/2013 12:25

I am totally Shock that you rang in for her then took her to the hospital for vomiting! Is she 19 or 9? Seriously, you need to let this go and let your girl run her own life.

As for the nurse gossiping, it's not the best, but if she isn't your dd's boss, ie just the person who happened to take the call, then I can very much imagine the scenario where a colleague says 'why are you looking so pissed off duty nurse?' and she replies 'I am pissed off because I was supposed to leave on time tonight to pick up my kids but instead I'm spending an hour ringing round to fill AuntyVirusDD's shift because she's pretending to be sick. Can you imagine, she even got her mum to ring in for her!'

It's not fair, perhaps, as DD was sick, but it's completely understandable.

AuntyVirus · 14/08/2013 12:31

Yes I took my daughter to hospital where she still is on a drip and awaiting further tests . As she has produced some other worrying symptoms . I didnt take her just because she was throwing up .

She never felt sick all day she felt unwell but put it down to lack of sleep as she had done 2 night shifts previously was going to go in up until she was sick as she did not want to let staff down .

OP posts:
phantomnamechanger · 14/08/2013 12:39

crikey some of you are a bit harsh, I can well imagine being stuck in the loo and feeling like death and getting someone else to phone in rather than delay till I felt up to it. I've been so sick I could barely speak let alone communicate well over a phone, all the time worrying I was about to puke or shit my pants.

fuckwittery · 14/08/2013 12:40

This reply has been deleted

Message withdrawn at poster's request.

AuntyVirus · 14/08/2013 12:40

I have never said I was going to complain about the nurse , I have a few friends who are nurses so fully understand how over worked they are , and I know it was such short notice and not good .
I suppose I'm just feeling a little annoyed as though because she is 19 it is automatically assumed that she is not ill she lying and recovering from the effects of alcohol.
Then for the nurse to tell every health care worker there that dd is lying ,not that she is feeling pissed off because if the situation .

OP posts:
fuckwittery · 14/08/2013 12:41

This reply has been deleted

Message withdrawn at poster's request.

ilovesooty · 14/08/2013 12:43

If you live alone you have no choice but to make the call yourself.

The idea that mummy can hold your hand is all too prevalent these days unfortunately.

iwasyoungonce · 14/08/2013 12:45

All these jobsworths quoting company policy of having to call in work yourself 2 hours before the shift starts - sometimes there are exceptional circumstances!

When I awoke having labour pains 17 weeks into my pregnancy, funnily enough my first thought wasn't to call work and let them know I might not be in.

My husband called work for me, after he had called an ambulance, because by then I was lying on the bathroom floor having a miscarriage.

I know the circumstances are different, but my point is sometimes rules and policy go out the window. If I had my head down the toilet and was throwing up etc. perhaps my DH might have called in for me. I'd be fucking livid if someone I worked with told my DH they thought he was lying. I think the nurse was rude.

OP - I hope your DD gets well soon.

AuntyVirus · 14/08/2013 12:45

Sorry just re read I asked if I should complain about nurse , not I was going to .

OP posts:
ilovesooty · 14/08/2013 12:46

I doubt that the nurse told every health care worker that your daughter wasn't ill

The only evidence you have is her friend's text.

AuntyVirus · 14/08/2013 12:53

The nurse told the staff room with 5 health care professionals one of whom text daughter last night .

OP posts:
SavoyCabbage · 14/08/2013 12:53

I suppose she thought it was unusual that she was not that bad and then so very ill she couldn't even phone in 50 minutes before.

So two hours before, for example, she was at the point where she was coming in, then she reached the point she could not even ring in.

ilovesooty · 14/08/2013 12:56

So you had that precise information in the text that was sent?

And of course, your daughter's friend didn't discuss it with anyone else....

allmycats · 14/08/2013 12:59

There are some very unpleasant people on here today. The 19 year old was planning to go into work and was taken ill 50 minutes before her shift started - how could she possibly have known that she was going to
start vomiting, you don't get to pre plan these things. Then she starts vomiting, so, in order not to delay the reporting even further her mother rings up to let them know. What did you want them to do, vomit down the telephone, or wait until vomiting ends and give even less notice. ?

The slagging Mum off for taking daughter to hospital with continued illness - saying should not have gone - are you all medical professionals to diagnose without seeing some one how ill they are AND now the daughter is now in hospital and on a drip so she must be really ill.

Are you all satisfied now ??
The rudeness of the staff can be dealt with by the daughter when she is better.
Good for you Mum, I really do not understand the attitude of people who
say that once over the age of XX that someone should be totally responsible for everything that crops up, and they would not need the help of another person.

AuntyVirus · 14/08/2013 13:00

When she started throwing up which came on suddenly , roughly about an hour before her shift was to start . Prior to that she felt a little unwell bit of stomach ache and a headache but she put it down to lack of sleep as she sometimes feels like this when she is tired . Up until the sickness she was going into work as she didnt want to let staff down and at such short notice .

OP posts:
LessMissAbs · 14/08/2013 13:00

Should I complain about the nurses attitude or should I leave it as it was short notice

I have never said I was going to complain about the nurse

The nurse told the staff room with 5 health care professionals one of whom text daughter last night

Drip feed. If your dd is now in hospital on a drip, why on earth would you be asking these questions on mumsnet about the nurse who took the call?

If your dd was able to exchange texts with her work colleagues, then why was she unable to phone in person herself?

You do realise that all the 18 and 19 year old university students who are staying away from home have to deal with this sort of thing on their own? If they have an accident or are ill they have to contact hospitals and doctors on their own, get there (by taxi if necessary), contact work to let them know they're not coming in, etc..

blueemerald · 14/08/2013 13:01

I had food poisoning at university 2 years ago and my flatmate was told by the nurse at NHS direct that if I threw consistently (ie didn't keep anything down) for 24 hours she would need to take me to A&E, not because of the throwing up but the risk of severe dehydration.

I would get your daughter (she needs to do these things for herself) to hand over some evidence of hospital admission and leave it at that.

AuntyVirus · 14/08/2013 13:04

Sooty friend txt dd to see if she was ok and said that an older member of staff had asked nurse if it is really something she should be telling all staff in the room at the time that she thought dd was lying and not something she should be disgussing with management herself .

OP posts:
ilovesooty · 14/08/2013 13:06

I'm still wondering why one text from a work colleague is enough evidence of the nurse's unprofessional behaviour. I presume your daughter was far too ill to have a text conversation