So I was in a well known department store today (ok it was John Lewis!) and now that I am a mummy I find myself having to take the lift between floors as I have a pram with my 3 month old in. In this particular store they also have escalators and stairs between the floors, but the escalators are too narrow to safely get a pram up them, and I don't think it's reasonable to heave a pram up a flight of stairs. The escalators and stairs (which are next to each other) are at the front of the store, easy to find, easy to see, and if you are able bodied and not pushing a pushchair or carrying a heavy load, quite safe to use.
So WHY when I go to find the lift (which is at the back of the store, and I had to actually look at the signs to find it as I've never taken it before) do I find a couple with a pushchair waiting (perfectly reasonably of course, they had a baby too) and then a family of four with two children who were easily both over the age of 8, all of whom did not appear to be disabled as were standing up and seemed able to walk pefectly fine as they shoved past me to get in the lift before me so that it was then too full for me to go in, and I then had to wait again for the lift to come back.
Would it not be reasonable for me to expect that once they saw someone who actually needed the lift, they should have either let me go first or walked the 30 metres or so to the escalators or stairs and gone up them instead?
I know I have no 'right' or 'claim' over the lift, but wouldn't it be the decent thing to not use the lift unless you had to, especially when there are people waiting who don't really have another option but to use it.
Am I being unreasonable?