My friend works in the graduation office, this time of year is really busy for her so been working weekends/long hours etc. She was venting to me about this and says she gets 3/4 parents a day phoning trying to sort out their childs graduation for them! ANd become totally outraged when told that it is confidential and they can only deal with the student. When do the apron strings get cut?!
Often its because student has totally missed the deadline for paying graduation fees and they are outraged as their poor dc had no idea.