@SpaceRaccoon Thanks for your reply, I am relieved to know I'm not the only one noticing it. In a way, I kind of do know that because there's a couple of posters who occasionally appear and say the same thing.
But people who work with me do think I can be overly efficient...even though that's probably why they've hired me, I think it makes them eye roll a bit sometimes.
One reason I couldn't work in a highly bureaucratic place is that it's often way of spreading responsibility so that nobody can be blamed. I suspect large organisations employ this tactic quite a bit.
In the end, it complicates things to the point where the water company in Tunbridge Wells will really struggle to pinpoint what's gone wrong possibly? Or is it just that they don't care?
Both possibilities are alarming.
I think something similar happened with the water supply in Surrey last year but they didn't actually tell people not to drink it, they told them it was okay to boil it and drink it. Which I think is where they've ended up in Tunbridge Wells but I haven't kept up with that
Honestly, that's the kind of thing that should make headline news IMHO.