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WWYD about lying hairdresser?

488 replies

CharDee · 26/05/2024 21:16

I was bridesmaid at a wedding yesterday. The bride wanted to spend the morning with her mum and sister who is MOH and then the bridesmaids turn up at 12 for photos and to get dressed. All bridesmaids were asked to do their own hair and makeup so before Christmas I booked with my regular hair dresser for her to do my hair and makeup yesterday morning. My appointment was at 9. I have been going to the same hairdresser for the past 7 years and go roughly every 3 months for a colour and book hair/make up for special occasions because I am genuinely terrible at styling my own hair! It’s something that she knows and often jokes about! I also don’t own much makeup as I don’t wear it often.

On Friday night just after 11 I got a message from my hairdresser to say it was her husband messaging and that she was currently in a&e very unwell, would likely be there for hours as she hadn’t been seen yet and she needed to cancel my appointment. Obviously I replied and thanked him for letting me know and sent my well wishes.

Being ill is completely unavoidable and although it inconvenienced me, I was more concerned about her health. The late hour meant that I couldn’t get in touch with anyone else and even though I did call a few local salons as soon as they opened on Saturday morning, the only appointment was one late in the afternoon.

I managed to do my own hair, just straightened it and put a nice clip in. I put a bit of makeup on but it didn’t look that good! The other bridesmaids are completely different skin tones so they were able to help a little. I felt a bit rubbish but had a good time anyway, just didn’t feel very special! I have very low self esteem at the moment and felt so washed out standing with the stunning bride and beautiful bridesmaids. It really hasn’t helped.

Whilst waiting for the reception I was on instagram and saw a friend’s story. She had gone on her hen do abroad that morning. She shared photos of the airport which were from 6:30 in the morning and she’s there with all her friends all posing with drinks. My hairdresser was one of them. It’s definitely her and we have both spoken about hen do friend being a mutual friend. I went on to friends Facebook profile and saw they’d all been for a meal and then stayed in an apartment the night before and hairdresser was in the photos but not tagged. There was a video of the hen doing something that was posted at 11:30 and hairdresser is there in the background laughing with someone else. In the actual video the hen said something about it being nearly midnight and how she needed her beauty sleep.

I paid a 50% deposit for my appointment and in the message her husband said that she would transfer the deposit to my next appointment which is booked for a few weeks time for a colour. I am a regular customer and this appointment was made months ago. If she had double booked herself and said she had this hen do then I would have understood and had time to book elsewhere. Instead she has lied about it and left me completely stuck.

Would you contact her when she’s back from the hen do and ask her about it? Would you cancel the upcoming appointment? Would you just let it go?

I’m trying to work out a scenario where she hasn’t lied but she was hardly going to be able to do my hair whilst on a flight to Ibiza even if she wasn’t ill.

OP posts:
MalibuBarbieDreamHouse · 26/05/2024 21:21

That is shocking. I don’t know how people can lie about their health like that, when our health is our wealth! It would definitely be enough to put me off going back to her, I’d cancel my next appointment and make a slight comment regarding Ibiza!

pikkumyy77 · 26/05/2024 21:24

I would definitely complain and ask for the deposit to be refunded. And I would never use her again.

ArmchairPhycologist · 26/05/2024 21:25

I wouldn't be going back to her. That's an appalling lie.

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NisekoWhistler · 26/05/2024 21:25

As frustrating as this is I would demand a full refund of the deposit and find a new hairdresser. I'm so sorry you were let down after being so loyal to her for so many years.

GeckoFeet · 26/05/2024 21:26

It seems like she's forgot to cancel it and so made up an elaborate story for why she was only able to give you short notice about not being able to do it.

Personally I'd just ask for my deposit back as not booking in again. I wouldn't explain why, I'd just say matter of fact what I want and see what she says.

Petesbowtie9 · 26/05/2024 21:27

Just say you are really sorry but you need to cancel your upcoming appointment as you’ll be in Ibiza on a hen do …

NippyCrab · 26/05/2024 21:28

That's awful, she has totally let you down! You could've gotten someone else booked if she had just been honest. Text back and say you want the 50% refunded and that you are disappointed she couldn't have been honest with you. Instead you had to see it on social media. Nasty work. Hugs OP.

Duh · 26/05/2024 21:30

Petesbowtie9 · 26/05/2024 21:27

Just say you are really sorry but you need to cancel your upcoming appointment as you’ll be in Ibiza on a hen do …

This!

LakeTiticaca · 26/05/2024 21:30

Money back and then a shitty review

LittleMissSleepyUK · 26/05/2024 21:31

No way would I be using her again.

ask for deposit back and if she says no send her an Instagram screenshot

delphinedupont · 26/05/2024 21:32

To forget about/double book an appointment is one thing, but to make up a lie that will then be all over Facebook is just plain dim! I’d be asking for a full refund of my deposit, being honest that as you can see from Facebook she wasn’t actually ill. As such you’ll expect the deposit to be refunded in full to your account within 24 hours. And I wouldn’t be using her services again. I’d honestly feel like she was laughing at me as she was cutting my hair.

scrapsontheside · 26/05/2024 21:32

Screenshot the pics
Full refund

CornishTiger · 26/05/2024 21:34

Petesbowtie9 · 26/05/2024 21:27

Just say you are really sorry but you need to cancel your upcoming appointment as you’ll be in Ibiza on a hen do …

Brilliant!

ByCupidStunt · 26/05/2024 21:34

LakeTiticaca · 26/05/2024 21:30

Money back and then a shitty review

Yes this. A full refund, never use her again and leave a very shitty review outlining exactly what she's done that she's a liar.

MrsWhites · 26/05/2024 21:35

Yeah I’d want a refund too.

I’d wait until the hen do is over other wise you’ll be the talk of the group. When you know she is back, send a message saying you expect your deposit back in full since she wasn’t able to fulfill the appointment and that you hope she had a nice time on the hen do!

mumroom6571 · 26/05/2024 21:38

I would send her a message and say no need to transfer the deposit, you would like it back and to cancel your appointment.

You don't have to be rude about it if that kinda thing makes you uncomfortable but you could tell her you know she has lied and it had upset you.

She was totally in the wrong.

CharDee · 26/05/2024 21:39

I do feel like she had absolutely no need to lie to me. I would have understood and looking at friends page this has been planned for a why

OP posts:
scrapsontheside · 26/05/2024 21:42

I would send her the screenshot of her.... And wait for her response (still get your refund)

Changingplace · 26/05/2024 21:44

Screen shot all the pics now, insta stories will disappear.

Ask for a full refund, and never use her again, that’s appalling :(

Shiningout · 26/05/2024 21:51

How stupid are people to allow others to post pictures of them on Facebook

CharDee · 26/05/2024 21:52

*sorry posted too early

Planned for a while and she was tagged in something about it last week. But last weekend I'd messaged about the time as I couldn't remember if it was 9 or 9:30.

I really am taking it somewhat personally! I feel like she's been unnecessarily unkind and I genuinely felt so ugly yesterday.

I won't message until she's back and will think about how to call her out and get my money back. I have left her so many lovely reviews and always recommend her and I just feel like such an idiot.

OP posts:
PBandJ111 · 26/05/2024 21:55

Definitely get your money back and go elsewhere

babasaclover · 26/05/2024 22:05

Ask for full refund of that 50% and never go back. What an idiot she is

Also report to hairdressing council

babasaclover · 26/05/2024 22:07

MrsWhites · 26/05/2024 21:35

Yeah I’d want a refund too.

I’d wait until the hen do is over other wise you’ll be the talk of the group. When you know she is back, send a message saying you expect your deposit back in full since she wasn’t able to fulfill the appointment and that you hope she had a nice time on the hen do!

Wouldn't care about being talk of the group. I'd message her now and ruin her trip just as she ruined your self esteem for the wedding.

scrapsontheside · 26/05/2024 22:08

@CharDee are you not tempted to like or comment on Instagram?
Let her squirm!