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WWYD about lying hairdresser?

488 replies

CharDee · 26/05/2024 21:16

I was bridesmaid at a wedding yesterday. The bride wanted to spend the morning with her mum and sister who is MOH and then the bridesmaids turn up at 12 for photos and to get dressed. All bridesmaids were asked to do their own hair and makeup so before Christmas I booked with my regular hair dresser for her to do my hair and makeup yesterday morning. My appointment was at 9. I have been going to the same hairdresser for the past 7 years and go roughly every 3 months for a colour and book hair/make up for special occasions because I am genuinely terrible at styling my own hair! It’s something that she knows and often jokes about! I also don’t own much makeup as I don’t wear it often.

On Friday night just after 11 I got a message from my hairdresser to say it was her husband messaging and that she was currently in a&e very unwell, would likely be there for hours as she hadn’t been seen yet and she needed to cancel my appointment. Obviously I replied and thanked him for letting me know and sent my well wishes.

Being ill is completely unavoidable and although it inconvenienced me, I was more concerned about her health. The late hour meant that I couldn’t get in touch with anyone else and even though I did call a few local salons as soon as they opened on Saturday morning, the only appointment was one late in the afternoon.

I managed to do my own hair, just straightened it and put a nice clip in. I put a bit of makeup on but it didn’t look that good! The other bridesmaids are completely different skin tones so they were able to help a little. I felt a bit rubbish but had a good time anyway, just didn’t feel very special! I have very low self esteem at the moment and felt so washed out standing with the stunning bride and beautiful bridesmaids. It really hasn’t helped.

Whilst waiting for the reception I was on instagram and saw a friend’s story. She had gone on her hen do abroad that morning. She shared photos of the airport which were from 6:30 in the morning and she’s there with all her friends all posing with drinks. My hairdresser was one of them. It’s definitely her and we have both spoken about hen do friend being a mutual friend. I went on to friends Facebook profile and saw they’d all been for a meal and then stayed in an apartment the night before and hairdresser was in the photos but not tagged. There was a video of the hen doing something that was posted at 11:30 and hairdresser is there in the background laughing with someone else. In the actual video the hen said something about it being nearly midnight and how she needed her beauty sleep.

I paid a 50% deposit for my appointment and in the message her husband said that she would transfer the deposit to my next appointment which is booked for a few weeks time for a colour. I am a regular customer and this appointment was made months ago. If she had double booked herself and said she had this hen do then I would have understood and had time to book elsewhere. Instead she has lied about it and left me completely stuck.

Would you contact her when she’s back from the hen do and ask her about it? Would you cancel the upcoming appointment? Would you just let it go?

I’m trying to work out a scenario where she hasn’t lied but she was hardly going to be able to do my hair whilst on a flight to Ibiza even if she wasn’t ill.

OP posts:
Wexone · 27/05/2024 11:37

Oh i am raging on your behalf, She could have told you sooner so you could make other arrangements. Shocking bad form. Well done on your message. If she come back groveling be strong, get your deposit back and block

Alwaysoneoddsock · 27/05/2024 11:50

I think she’s forgotten but the lie and then not refunding the deposit immediately is not nice at all.

MiniPumpkin · 27/05/2024 12:02

I would just ask her ‘how was then hen’ ?
see what she says. If she apologises/explains then you can say ‘yes I seen the posts but did realise it was then’ you can say you assumed it was before or after.
an underhand approach but not so confrontational.
its what I would do.

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MiniPumpkin · 27/05/2024 12:04

Sorry op I just seen your last update, I like it.
let us know what she says

Gonnagetgoingreturnsagain · 27/05/2024 12:05

Alwaysoneoddsock · 27/05/2024 11:50

I think she’s forgotten but the lie and then not refunding the deposit immediately is not nice at all.

How can she have forgotten? All hairdressers I’ve known and a lot still use books and write it down, never forget, because they plan their work. Last time I was in my hairdressers they did say they were thinking of a text reminder.

MadeForThis · 27/05/2024 12:14

You contacted her about the time last week, so even if she had forgotten she should have realised then.

She deliberately cancelled at the last minute. That's a wicked thing to do.

Abouttoblow · 27/05/2024 12:14

I would already have posted a factual review with details of the husband's phone call and tineline of everything on SM.

LeaveTheClocksAlone · 27/05/2024 12:17

Can't wait to hear her response

Rosecoffeecup · 27/05/2024 12:22

Good for you, I bet she is mortified. Real shitbag behaviour from her, I'm a bit amazed someone would be so shortsighted to do that to a long term client

CharDee · 27/05/2024 12:43

So I got a bit emotional this morning when the bride posted some photos from the photographer. I just look so much plain next to everyone else. I said I felt so ugly and I hated how clueless I am about these "girly" things which then made me angry because I shouldn't have to wear makeup and do my hair to feel good and I know I shouldn't compare myself to others but I really genuinely look like I've hardly put an effort in.

DH is just so lovely and spent all of Saturday telling me how beautiful I am and how much he loves me. I was up dancing with one of the groomsmen while he was catching up with a friend and caught him looking at me and smiling. He is definitely the more attractive one out of the two of us but he always makes me feel good about myself. He told me this morning I don't need to cake myself in makeup and that I am naturally pretty, even though I definitely am not!

He's just got back from our local retail park with our niece and has bought me some new straighteners, a curler thing, different products to style and they went to boots, showed the person at the makeup counter pictures of me and got a load of new makeup to suit me.

My niece has been on holiday and only got back last night. She's 22 and lives with us.
DH picked her and her friends up from the airport and told her what happened and asked her if it would be a good idea to buy makeup and stuff or if that would make me think I needed to wear it. Apparently he said that he wishes I could see how beautiful I am and that he wants to give me a confidence boost. She has just told me that her friends were all so impressed with DH and that he's set exceptionally high expectations!

Still nothing back from hairdresser and she hasn't read it yet.

OP posts:
happystory · 27/05/2024 12:44

Your dh is a diamond.

likepebblesonabeach · 27/05/2024 12:48

Your DH is a keeper.
Please don't let this hairdresser make you feel bad about yourself, you must be pretty fantastic to have a DH that clearly loves you that much

Nanny0gg · 27/05/2024 12:51

CharDee · 26/05/2024 22:33

It definitely was in real time. I was trying to work out if maybe she had been to a&e and then joined the group at the airport but even still, she wouldn't have been able to do my hair.

I just can't understand why, even if it was something she'd forgotten about, she couldn't just let me know even earlier on Friday that she had plans. I'd have been annoyed at the short notice but I could have gone out and bought makeup, arranged for a friend to help out, scrambled for an appointment somewhere, had a chance to practice some hair styles or watch some tutorials.

I feel really let down and hurt.

Is she mobile/self employed or does she work in a salon?

Nanny0gg · 27/05/2024 12:53

In a million years my DH wouldn't have thought to have done that

Your DH is lovely and clearly thinks the world of you

caringcarer · 27/05/2024 12:53

pikkumyy77 · 26/05/2024 21:24

I would definitely complain and ask for the deposit to be refunded. And I would never use her again.

This. I'd leave her a bad review too.

BrainWontWorkAnymore · 27/05/2024 12:55

Your post about DH made me tear up. Boy is he a keeper. Tbh, I would have asked for compensation for leaving you in the lurch. I have a PT - contract is such that if either cancels within 24hrs, I pay is I’ve cancelled, she pays 50% if she cancels

greenpolarbear · 27/05/2024 12:58

scrapsontheside · 26/05/2024 22:08

@CharDee are you not tempted to like or comment on Instagram?
Let her squirm!

Edited

It was a Story posted by a friend, so it's only around for 24 hours and only the friend can see likes and comments.

But it also means it was more than likely real time, as most people upload Stories in the moment.

MrsWhites · 27/05/2024 12:58

Your DH is an absolute diamond, how lovely and thoughtful.

Don’t let the photographs bring you down, it’s just that they are wearing probably much more make up than you were as make up artists tend to plaster you in the stuff as it stands out more on photographs, I bet they didn’t even look like themselves. Someone else might look at those same photographs and think you looked the nicest being far more natural than the others - it’s all subjective.

Spend some time with your niece learning how to do your own hair and make up if that’s something you would like to get better at - in my experience her age group are absolute wizards at make up these days!

Catpuss66 · 27/05/2024 13:05

How thoughtful your DH & niece are. Maybe we should all be looking for people ( both men & women) in our lives who treat us well.

GG1986 · 27/05/2024 13:06

Get your money back, cancel next appointment and find someone else to do your hair in the future. She clearly knew she was on a hen do months in advance and could have let you know. Really shitty to lie about being ill in a&e as well. I wouldn't mention you know about her being on a hen do.

BeaLola · 27/05/2024 13:10

I bet you looked great - it's subjective - more importantly your DH sounds lovely.

Definitely get your niece showing you how to use the make up - re your hair your message was perfect and I'm sure you will find a great. New hairdresser - you back ask them for some simple styling tips etc

LeaveTheClocksAlone · 27/05/2024 13:11

This thread is really heartbreaking to read, she should be thoroughly ashamed of herself. So hurtful.

For what it's worth OP you sound like a lovely lady. I bet you looked great x

greenpolarbear · 27/05/2024 13:20

You're nicer than me, I would have put it on Facebook as a public post and tagged the friends you have that went to the hen do for further reach.

DuckbilledSplatterPuff · 27/05/2024 13:20

When you look back on this forget the hairdresser and her silly dramas and lies and just remember how lovely your DH was to you at the wedding, that's the real positive to come out of this. He is so thoughtful and kind and rallied around you when you needed it.

GG1986 · 27/05/2024 13:23

Sorry I should have read all your replies before commenting. I hope she gives you your money back, silly cow. Your dh sounds amazing by the way and I agree I bet you looked lovely.

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