Rarotonga. A little random Polynesian island not far off New Zealand that we holidayed when living in NZ.
The whole place very run down. Hotel (4*) was terrible. Husband injured his back tripping up ridiculously uneven steps which resulted in a hospital trip.
Hotel service was awful, toilets blocked, no room service or cleaning, terrible food, bar closed at 21:30, dirty, run down, the list goes on.
But the whole island was oddly laid back and had frustratingly awful service, late, lazy, substandard etc.
We don't even talk about the trip!
The hotel offered half our money back if we promised not to write them bad reviews, they said they'd retract the offer if we did. They had our credit card details so I didn't trust them.