I think being furious when your grandson who has publicly accused the family of racism, then uses a name very personal to you, and then tells everyone you are raelly happy he did, even though you're not, and then tells you to tell the press you are happy about it.
I think I might say Fuck Off. But I doubt the Queen did.
But not suprising lose her cool. It's not about the name it's about respect, kindness, thoughtfulness, and unedrstanding your impact on others.
All things H&M talk about a lot but seem devoid of. They are utterly self absorbed. I'm sure they don't understand why the queen was hurt becuase they can only think of themselves.