This whole "dysfunctional family" is part of the underhand narrative that Harry's real family is in the UK, and Meghan and their kids, the people he actually loves, lives with and has upended his life for, are not his real family.
According to this view, Harry's family consists of a father who won't take his calls, a step-mother who was the third person in his parents' marriage, and a brother who has his own wife and children.
Even Harry's cousins are considered to be more "real family" for Harry than Meghan and his own kids.
And of course William and Kate are lauded for prioritising their kids over royal engagements because they are putting their own family first.
But Harry, oh its different for Harry. Meghan and the kids are not his real family you see. He should leave them all in Montecito and return to his royal duties, and be with his "real" family! Because the most important thing is for him to wave to the crowds on the balcony with his real family!! And of course a remote grandfather who won't take his son's calls is a MUCH more important figure in two children's life than the loving father and mother the children actually live with!