I think the villagers are coming off pretty badly and appear very uncaring but that being said, ten years ago they may have been friendly to him and pro-offered help. It might just be a case of all bridges having been burnt over time and now they just resent him. They might not always have been so hostile to him.
I hope that OCD specialist was going to help him, but if he doesn't see it as anything other than a practical/storage issue then what could the specialist do?