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DLA WAIT TIME THREAD 62

1000 replies

zoeybrooks45 · 11/01/2025 22:06

Please feel free to add your scan date and whether it's a new claim/mandatory reconsideration/change of circumstances or renewal.
New claims (NC) - people are being told the wait time has increased to 25 weeks! I would say most are done before this though around the 20 week mark?
Mandatory reconsideration (MC) and Change of circumstances (COC) is around 20-25 weeks.
Renewals tend to be between 15-20 weeks.
If you disagree with the outcome of an MR you can appeal and go to court (tribunal)
Scan date is the date DLA scan your application forms on to their system, if you downloaded your application forms then this will be from when your award will be backdated from. If you called up for forms then the date on those is the date yours will be backdated from.
If successful and claiming universal credit (UC) please update them as this will entitle you to disabled child element adding extra to your award.
DLA contact number is 121 4600 0800 121 4600

OP posts:
Jmam · 22/01/2025 20:20

tyravoss · 22/01/2025 20:18

@Jmam @GraceS25 hey guys when did you both get your decision my decision was made on Monday I'm hoping I get back pay tomorrow😩

I don't know when my decision was made but I rang Monday after 3 and it was done.

Kirstygingee · 22/01/2025 20:35

Think we need a new thread soon.hoping it'll be my last one lol x

Jenz1008 · 22/01/2025 20:43

@Angibarr11 Absolutely brilliant Tent ⛺️ on order

Newnee · 22/01/2025 20:50

Hiya, new here, I’m just wondering if anyone can tell me what my scan date is… new claim

phoned on 10/9
forms sent back and received 21/10 (on time)

does this mean 10/9 is my scan date or 21/10

19 weeks since 10th but 13 weeks since 21st so I now I have quite a while wait with seeing most comments of this post but just wondering when I should ring ect

zoeybrooks45 · 22/01/2025 21:03

hello guys I’ve made a new thread. This one has still got a page left x

www.mumsnet.com/talk/special_needs/5258440-dla-wait-times-thread-63

OP posts:
zoeybrooks45 · 22/01/2025 21:05

Newnee · 22/01/2025 20:50

Hiya, new here, I’m just wondering if anyone can tell me what my scan date is… new claim

phoned on 10/9
forms sent back and received 21/10 (on time)

does this mean 10/9 is my scan date or 21/10

19 weeks since 10th but 13 weeks since 21st so I now I have quite a while wait with seeing most comments of this post but just wondering when I should ring ect

Hey hun your scan date is 21/10 as that is when the form was received. You will be backdated your pay award from 10/09. If you’re is a new claim you’re looking at around 15-20 weeks I would say. But it could take longer. Hope that helps x

OP posts:
Will36 · 22/01/2025 21:09

zoeybrooks45 · 22/01/2025 21:05

Hey hun your scan date is 21/10 as that is when the form was received. You will be backdated your pay award from 10/09. If you’re is a new claim you’re looking at around 15-20 weeks I would say. But it could take longer. Hope that helps x

We are at week 19 (6th September), still waiting. Not yet been reviewed by a case worker yet.

Newnee · 22/01/2025 21:11

zoeybrooks45 · 22/01/2025 21:05

Hey hun your scan date is 21/10 as that is when the form was received. You will be backdated your pay award from 10/09. If you’re is a new claim you’re looking at around 15-20 weeks I would say. But it could take longer. Hope that helps x

thank you for reply, this information definitely helps.. I was so confused about “scan dates” , fingers crossed I’ll here back middle of feb ☺️

LSADM · 22/01/2025 21:14

Newnee · 22/01/2025 20:50

Hiya, new here, I’m just wondering if anyone can tell me what my scan date is… new claim

phoned on 10/9
forms sent back and received 21/10 (on time)

does this mean 10/9 is my scan date or 21/10

19 weeks since 10th but 13 weeks since 21st so I now I have quite a while wait with seeing most comments of this post but just wondering when I should ring ect

In my experience the scan date is the day after they were delivered, sent my completed forms by signed for post and they said they were added to the system the day after they were signed for.

Princess23 · 22/01/2025 21:42

Hi do ppl waiting on MR all receive a call from the dm only have read a few on the tread that have received a call ?

zoeybrooks45 · 22/01/2025 22:42

Princess23 · 22/01/2025 21:42

Hi do ppl waiting on MR all receive a call from the dm only have read a few on the tread that have received a call ?

When is the last time you called for an update? Surely you are over 25 weeks now. Not everyone receives a call. I don’t think @JW070116

OP posts:
JW070116 · 23/01/2025 09:13

zoeybrooks45 · 22/01/2025 22:42

When is the last time you called for an update? Surely you are over 25 weeks now. Not everyone receives a call. I don’t think @JW070116

No , I didn't receive a call or a text 🙄 money went in today and if I hadn't called i would have been none the wiser. @Princess23 my advice would need to ask to speak to the MR team as the call handlers have no idea. Just say it's about evidence and checking it's correct as you think you missed something important

Dan11 · 23/01/2025 11:07

Hello everyone silent reader here. just to let everyone know that's my son's just been accepted SD 1/9

Mumto42244 · 23/01/2025 13:31

So coc for HRM 09/08 constantly on phone as of 15/01 at 4:50pm it was in a queue, then apparently a descion made 16th at 9 am I found this strange
no text received just a letter this morning saying we have not changed descion entitlement remains unchanged the information we used is from your claim form and medical report
I never sent a medical report , I sent numerous letters of evidence but no medical should I question this

Kellbell14 · 23/01/2025 16:14

Any one have an October new claim scan date mines 22/10/24

Kellbell14 · 23/01/2025 16:25

DoyouknowSher · 18/01/2025 01:05

No my son’s scan date was 3 days before his 16th birthday and he’s been awarded until August 2025. He will be 17 and 2 days when his DLA expires. They will ask you if you want to continue to be the appointee or will your son be in charge of his claim once he turns 16. You just fill in a form and send it back. Apparently pip will contact me closer to when his DLA ends to put in a claim.

Thanku … do they automatically send u the appointee form

DoyouknowSher · 23/01/2025 16:43

Kellbell14 · 23/01/2025 16:25

Thanku … do they automatically send u the appointee form

They should do but didn’t. It was only when I spoke to someone at service centre, did they look at my notes properly and realise I haven’t been sent the form and sent it to me first class. I didn’t know this form existed until he told me

Babybell91 · 23/01/2025 17:06

New claim SD 12/10/24.

LSADM · 23/01/2025 18:13

DoyouknowSher · 23/01/2025 16:43

They should do but didn’t. It was only when I spoke to someone at service centre, did they look at my notes properly and realise I haven’t been sent the form and sent it to me first class. I didn’t know this form existed until he told me

It was a nightmare for me, PIP wouldn’t speak to me, what’s your birth date? Erm November something? Who is your bank provider? What’s that? I answer. Sorry but I need to get it from him 🤦🏻‍♀️ What’s your Drs contact details 😂😂😂 erm yes, this is why he needs an appointee 🙈

Will36 · 23/01/2025 18:48

Moved to thread 63

hanfield · 27/01/2025 10:29

Hi everyone. I'm new on mums net and have been reading this thread for months, it has helped so much!

Scan date - 2/9/2024
Decision maker - 14/1/25
Awarded - 24/1/25

Hopefully not too long for you all xx

Cozy2025 · 27/01/2025 15:36

S/d 10/10
hi i just called and it’s in a holding cue what does that mean please

hanfield · 27/01/2025 18:12

Hi,

When my son's claim was in a holding queue it took around 1 week for decision maker to be allocated. It is in a queue before the decision maker allocates the case.

Fingers crossed for you x

Nirzhara · 28/01/2025 01:33

Hi everyone my new claim sd 8/10/24 I called them for a update they said 25 weeks and said also end of the march maybe I can hear from them

Kwalker1987 · 28/01/2025 09:56

Morning in a earlier post someone put a email address for correspondence, cud they repost it as I can't find it again thanks x

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