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DLA WAIT TIME THREAD 60

1000 replies

zoeybrooks45 · 18/12/2024 09:55

Hello everybody, I have made a new thread please put in your scan date, hopefully we hear some good news this month. please be kind and feel free to share scan date, entitlement award and what child is diagnosed with as others in similar position can feel uplifted in these stressful times. 💐
New claims (NC) are taking ‘around’ 20 weeks.
Mandatory Reconsideration (MR) & Change Of Circumstances (COC) between 20-25 weeks approx.
Renewals between 15-20 weeks approx
tribunals: when you disagree with MR and are considered by a court
scan date (SD) date form was scanned on the system and counting weeks for decision
original claim date: date you called up for the forms and you will be backdated
UC : universal credit
DWP: department of work and pensions
DM: decision maker; the person who assesses each claim and awards/decline a case
number for an update 121-4600 0800 121-4600
currently we are in July/August for decisions! xx

OP posts:
Thread gallery
5
SKB12 · 30/12/2024 16:14

WomanIsTaken · 30/12/2024 12:52

This is so odd. Having posted yesterday about whether I should ring up to check progress (thank you for the kind and reassuring responses) I've just logged into my basking app for an altogether different reason to find a deposit from 'DWP DLA' in my account. As I've not received a letter to confirm an award, I really wasn't expecting it. Will there be a letter with further details, breaking it down and how and when to communicate changes in circumstances?
This is a big relief.

Congratulations 🎉 how strange! At least you won’t need to worry now regarding lack of contact with them.

Cazzy1984 · 30/12/2024 16:14

Currently been waiting over 50 mins to get through to check if additional evidence has been scanned in yet. Don't know why I'm still waiting 😫

SKB12 · 30/12/2024 16:15

Chels2020 · 30/12/2024 12:46

Yeah I thought so we would be later due to bank holidays between us been awarded x

Hopefully Thursday for me too. Will update when received x

SKB12 · 30/12/2024 16:19

Cazzy1984 · 30/12/2024 16:14

Currently been waiting over 50 mins to get through to check if additional evidence has been scanned in yet. Don't know why I'm still waiting 😫

I bet they’ve been inundated with calls being their first day back. Hope you aren’t waiting much longer good luck!

JW070116 · 30/12/2024 16:20

Micd3896 · 30/12/2024 16:11

Same 😂 I mean surely by end of next week we have to know right (wishful thinking) 😂

Oh I hope so the wait is killing me 🤣 and my daughter can be an expensive hobby on occasion 😅

Wigswaddis · 30/12/2024 16:20

I caved in and called. Scan date 28/08 so wasn’t really expecting any news. The lady said it’s been allocated but no decision, does anyone know what that means?

012345k · 30/12/2024 16:21

my scan date is the 28th August, anyone else around this time who has had any update at all. Don’t want to call as I don’t trust anything they say

JW070116 · 30/12/2024 16:22

Cazzy1984 · 30/12/2024 16:14

Currently been waiting over 50 mins to get through to check if additional evidence has been scanned in yet. Don't know why I'm still waiting 😫

I got cut off a couple of times, got through straight away the last time I called but I have to do the MR selection so could be easier/quicker that route. Hope you get through and get some good news 🤞

Wigswaddis · 30/12/2024 16:25

012345k · 30/12/2024 16:21

my scan date is the 28th August, anyone else around this time who has had any update at all. Don’t want to call as I don’t trust anything they say

I called, they said it’s been allocated. Not sure what that means in practical terms though.

012345k · 30/12/2024 16:26

Wigswaddis · 30/12/2024 16:25

I called, they said it’s been allocated. Not sure what that means in practical terms though.

Do you have the same scan date?

Wigswaddis · 30/12/2024 16:26

012345k · 30/12/2024 16:26

Do you have the same scan date?

28/8 same as you. It’s getting stressful now haha.

sparklemagpie · 30/12/2024 16:27

I caved in and called. SD 12/08. They said they sent a letter on the 18/12 but the call handler couldn't say if it's been rejected or approved because allegedly she can't see that information.

I'm not feeling too confident now, so will start getting ready for the fight to appeal.

Cazzy1984 · 30/12/2024 16:31

Don't know why I bothered. They couldn't find my claim (in the past my child's name and DOB was enough) so used delivery tracking number. They've received it but it's still in envelope. Asked if there's any update to whether I'm any closer to a decision and she just kept repeating no no no it's still in envelope so no claim details. Last call handler was able to tell me that evidence hadn't been scanned and that there were no notes on claim but would think it should be looked at soon. Does it really take that long to scan evidence? The longer the wait the more I'm expecting a decline especially as my boy is only 2.

012345k · 30/12/2024 16:31

Wigswaddis · 30/12/2024 16:26

28/8 same as you. It’s getting stressful now haha.

Sorry just seen your other post before I posted mine. I think it means it’s been passed to a dm now for a decision. Hopefully we will hear soon

Wigswaddis · 30/12/2024 16:32

012345k · 30/12/2024 16:31

Sorry just seen your other post before I posted mine. I think it means it’s been passed to a dm now for a decision. Hopefully we will hear soon

Fingers crossed

DoyouknowSher · 30/12/2024 16:33

SD 14/08 NC
I called this morning they said my claim is not with a DM. I called again 4pm and a decision has been made. My son is 16 (I put the claim in before he turned 16) he has autism. He has been awarded HRC and LRC. I’m so happy. This group has really helped me through the last few agonising weeks. I also learned that I can claim through UC for disabled child. Thank you all and I’m wishing you all the best on this difficult journey. Happy New Year ❤️

Cazzy1984 · 30/12/2024 16:36

DoyouknowSher · 30/12/2024 16:33

SD 14/08 NC
I called this morning they said my claim is not with a DM. I called again 4pm and a decision has been made. My son is 16 (I put the claim in before he turned 16) he has autism. He has been awarded HRC and LRC. I’m so happy. This group has really helped me through the last few agonising weeks. I also learned that I can claim through UC for disabled child. Thank you all and I’m wishing you all the best on this difficult journey. Happy New Year ❤️

Aww congratulations to you and everyone else that has received good news recently. I'm the same scan date but based on last call they either haven't got a clue about anything coz the system is so outdated or my whole claim has somehow disappeared.

ByLuckyPombear · 30/12/2024 16:41

Hi been following for weeks now just got a txt saying daughter qualified so happy scan date 23/07 new claim thank you for all your support

Chels2020 · 30/12/2024 16:42

SKB12 · 30/12/2024 16:15

Hopefully Thursday for me too. Will update when received x

Yeh I’ll do the same waiting on uc now they have verified my son lets see how long it takes to await the letter of back pay and then the backpay been received I reckon a few weeks lol x

JW070116 · 30/12/2024 16:45

sparklemagpie · 30/12/2024 16:27

I caved in and called. SD 12/08. They said they sent a letter on the 18/12 but the call handler couldn't say if it's been rejected or approved because allegedly she can't see that information.

I'm not feeling too confident now, so will start getting ready for the fight to appeal.

You can call and ask for info on a current claim and see what you rates are if uts been awarded. The ladies on here should be able to tell you more x

SKB12 · 30/12/2024 16:45

Wigswaddis · 30/12/2024 16:20

I caved in and called. Scan date 28/08 so wasn’t really expecting any news. The lady said it’s been allocated but no decision, does anyone know what that means?

It’s with a DM. Good luck

JW070116 · 30/12/2024 16:47

@zoeybrooks45 I think we need a new chat, I have no clue how to do that, so thought I would tag the expert 😅

DoyouknowSher · 30/12/2024 16:47

Cazzy1984 · 30/12/2024 16:36

Aww congratulations to you and everyone else that has received good news recently. I'm the same scan date but based on last call they either haven't got a clue about anything coz the system is so outdated or my whole claim has somehow disappeared.

Thank you x
I spoke to someone at the service centre rather than the usual call handlers. And she gave me the information. I think they know more. Don’t give up. A decision is not to far away. Hopefully by tomorrow.

macap · 30/12/2024 17:11

Happy to make a new thread as think we're only one message away from this one being filled!

SKB12 · 30/12/2024 17:19

Chels2020 · 30/12/2024 16:42

Yeh I’ll do the same waiting on uc now they have verified my son lets see how long it takes to await the letter of back pay and then the backpay been received I reckon a few weeks lol x

I waited over 2 weeks then complained. Hopefully not that long for you. It’s annoying when we’ve waited so long just on this 🥴

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