DLA WAIT TIMES THREAD 56

[Ceb2018]

DLA waiting times continue from thread 55

I think there was someone on a previous thread you had to verify passport and status etc. it did take a while because it went to another department maybe 4-8 weeks. Surely if you recieve UC they wouldn’t need to verify agian? Sorry you haven’t to wait to hear the outcome x

Evening guys, I have made a new thread as this one is about to be full. Please post scan dates again so notified of any updates xx

www.mumsnet.com/talk/special_needs/5218498-dla-wait-times-thread-57

Was 12/07. Awarded 22nd November. Back pay was around 27 weeks for DLA. Seen alot awarded 21st and got back back today xx

Original scan date 26/01/24
declined altogether on 06/24 (my own fault I sent no evidence and statement of reasons where no evidence of ABC)
MR and a massive wod of evidence sent off and received on 26/07/24.
11 year old lad who’s 2 years into waiting for ASD assessment (we’ve done pre screening about a year ago and scored moderate/ high on there, has extreme health anxiety and generalised anxiety, under CHAMS for the last 2 years having 2 weekly sessions, accessing long term CBT, awaiting a minimum of 6 months child phycologist intervention etc..

It was me… And believe it or not despite being told by the first woman “I can see the letter, so it’s fine” - I was told just after I posted this “the letter may have been sent incorrectly”. I got myself into an absolute state so the call handler kindly contacted the case worker and got me an answer in 10 minutes! It was indeed a system error and my backpay is due between now and Monday. Insane how it took me five phone calls for someone to finally take action.

Thanks for confirming and glad you got it sorted out. This is what I’m finding I have been told about a scan date of 14/08 which is incorrect. I’ve asked for it to be amended, was told it would be but depending on what part of the screen they are reading they still mention 14/08. I didn’t submit anything then so will keep checking they look at our claim on the right date. Seriously annoying.

I completely appreciate the fact they are inundated with applications, but the way they just pass the buck constantly is infuriating and distressing. I’m so glad I won’t have to ring that number again for a while now! I feel the call handlers don’t get the right training either which isn’t their fault. But I’ll be keeping my fingers crossed you get a positive response soon. I think your SD is about 3.5 weeks behind me if I remember (I was 11/07) so I hope they pick up speed and you hear before Christmas.

Yes will definitely will keep you updated I'm trying to gather more evidence in the mean time to send in because like you said to wait this long for a decline will be a heartache. But positive thinking we WILL be awarded for our children

Rung them this morning different answer again I was told it was with a decision maker yesterday today I was told its with the claims department still no answer scan date 19th July new claim.cant be bothered to ring now had enough

They definitely say different things every time you ring im the same not phoning again now I’ll just wait and see the outcome either money in bank or decline letter

I will leave like that aswell now not being funny if its a no they shouldn't make you wait till 20 weeks

I know it’s ridiculous someone called yesterday and was told 30 week wait and they have been awarded today try not to read too much into what they tell you on the phone fingers crossed for you z

Just rung different answer again got to wait 20 weeks now omg seriously had enough now lost faith in this really have

Oh goodness I’m genuinely not phoning again can’t be bothered with it all I’m just putting it to the back of my mind and what will be will be it’s easier said then done fingers crossed you hear soon only next week we are 20 weeks xx

I called up they told me it's with a decision maker and it could take 7 more weeks.
Nc on week 18

I just rung again full of lies they told me there is no decision yet cant see nothing on screen but you should hear within few days or by 6th Dec had enough I put phone down on her

Have you rang again this afternoon? It’s really hard isn’t it especially when they send letters stating 15 weeks fingers crossed we hear tomorrow or today 🤞🤞 if we don’t hear by 20 weeks then we can make complaints they said to someone else further up the thread

What's getting up my nose is that I had three different answers the past few days and she reckons this afternoon I don't know why they are telling you this when I mentioned I wanted to speak.to someone who knows what's what she started to be funny so I put phone down if I don't hear by Friday next week look out especially if its a no as they could have told me that weeks ago this system is rubbish and attitude on some of them how they got a job like that in the first place beats me

Oh goodness well hopefully you get good news before next week I’m getting fed up with it but not phoning again can’t be bothered like I said with rubbish attitudes and false information each time if I hear I’ll tag you xx

I actually rang back just out of curiosity and was told it wasn't with dm and it's taking 25 weeks lol.
Now I understand people's frustration

Whats your scan date

Don’t pay to much attention to what they tell you someone previously rang Tuesday was told 30 weeks plus for a new claim and then was awarded yesterday her can date was 18/07 xx

22/7

My scan date is the 12th July it’s the 28th November today and I still don’t have any answers when I call they just say it take 20 weeks which is tomorrow any one have any tips of what department to speak to to actually get some information ??

Have you phoned again today? I would phone today see what they say and then tomorrow there is an option on the line to say you’ve been waiting over 20 weeks and go that way x
im 19 weeks and heard nothing myself x