Please or to access all these features

SN children

Here are some suggested organisations that offer expert advice on special needs.

DLA WAIT TIMES THREAD 44

932 replies

Kla1913 · 23/05/2024 18:42

making a new thread ✨️

OP posts:
Thread gallery
13
ADT13 · 24/05/2024 10:36

Parking 12/02 🚙 🚙 🚙
No even with DM, and they don't need more evidence, all has been sent at once.

Mommy2boys30 · 24/05/2024 10:54

So rang back up today after getting confused yesterday to why I'm getting middle rate then August to get Hrc, to find out I'm getting back pay of MRC but as of yesterday it went to HRC and in June I will be receiving hrc pay for 2 years. I have never heard anything like it

Fee89 · 24/05/2024 11:21

@Shazzle88 Before DR writes a letter id suggest double checking if you will be charged. Alot of DR's charge £10 if not requested by Dla xx

Shazzle88 · 24/05/2024 11:24

Fee89 · 24/05/2024 11:21

@Shazzle88 Before DR writes a letter id suggest double checking if you will be charged. Alot of DR's charge £10 if not requested by Dla xx

Hes charging me 25 pound xx

Fee89 · 24/05/2024 11:24

Mommy2boys30 · 24/05/2024 10:54

So rang back up today after getting confused yesterday to why I'm getting middle rate then August to get Hrc, to find out I'm getting back pay of MRC but as of yesterday it went to HRC and in June I will be receiving hrc pay for 2 years. I have never heard anything like it

This is really confusing 🤔. Iv never heard of that before. Surly if award is hrc then backpay should be. Id ask for a manager to call you to explain it as it doesnt seem right. Iv heard of them award mobility from different date due to age but care rate is baffling 🤔 xx

CoralSheep · 24/05/2024 11:31

Parking - 10/04

MummyJones94 · 24/05/2024 11:31

Emma2345 · 24/05/2024 10:12

Hi hun not sure if your question has already been answered but yes I get dla for my youngest son and he isn’t entitled to child element due to the 2 cap child limit but he gets the disabled child element of UC hope this helps x

Thank you.

Do you know if they pay the disabled child element for more than one child or is it just one payment per claim?
I'm so confused by it all.

ArtfulJoker · 24/05/2024 11:34

Mommy2boys30 · 24/05/2024 10:54

So rang back up today after getting confused yesterday to why I'm getting middle rate then August to get Hrc, to find out I'm getting back pay of MRC but as of yesterday it went to HRC and in June I will be receiving hrc pay for 2 years. I have never heard anything like it

How very strange! I do wonder how they work things out sometimes 🤔 I would push further and ask for more of an explanation because surely you should be owed HRC back pay!

Fee89 · 24/05/2024 11:34

Shazzle88 · 24/05/2024 11:24

Hes charging me 25 pound xx

WOW!!!!!!! 😮 xx

ArtfulJoker · 24/05/2024 11:36

Shazzle88 · 24/05/2024 11:24

Hes charging me 25 pound xx

£25 for a piece of paper 😳 that is a disgrace they should be ashamed!

Mommy2boys30 · 24/05/2024 11:36

Fee89 · 24/05/2024 11:24

This is really confusing 🤔. Iv never heard of that before. Surly if award is hrc then backpay should be. Id ask for a manager to call you to explain it as it doesnt seem right. Iv heard of them award mobility from different date due to age but care rate is baffling 🤔 xx

That's what I thought, she said there is 2 letter on its way out one on 22nd when I first got award and one from yesterday stating that hrc goes in place from yesterday, yeah I might call again ask as I have never read anything on here like it before

Fee89 · 24/05/2024 11:38

Mommy2boys30 · 24/05/2024 11:36

That's what I thought, she said there is 2 letter on its way out one on 22nd when I first got award and one from yesterday stating that hrc goes in place from yesterday, yeah I might call again ask as I have never read anything on here like it before

Ah yours could of been picked for an audit. Managers can pick random claims to check over specially if its new d.m's doing the claims. Wonder if this is what happened xx

Willowblake · 24/05/2024 11:52

Hi everyone, was wondering if anyone knew the current average wait times on new claims? When waiting to hear back from my daughters new claim last year I waited 25 weeks, now I've put my sons claim in (scan date 28/2) I'm wondering if its about the same? Or have they gotten through some of the back log? Thanks guys x

ADT13 · 24/05/2024 12:09

Willowblake · 24/05/2024 11:52

Hi everyone, was wondering if anyone knew the current average wait times on new claims? When waiting to hear back from my daughters new claim last year I waited 25 weeks, now I've put my sons claim in (scan date 28/2) I'm wondering if its about the same? Or have they gotten through some of the back log? Thanks guys x

I would say 15 Weeks plus. Rarely a bit before that from what I read in here and I will be 15 weeks on Monday and my case is not even with DM.

Matilde08 · 24/05/2024 12:28

Hi everyone 👋🏻

I'm just having a breakdown as I don't get this all I have to go through with my sons claim. Was told yesterday that it has been marked like an emergency and she will e mail to the case manager. Called today again for an update and if there's any note back from the case manager. After quite long looking this lady today is saying: there's nothing back from the case manager as he's on the leave till next Tuesday. I then said so I guess no update or clue for how long I need to wait as it has already been more than 26 weeks. She said there's nothing much she can say or do just leave the note to him. I was like: so, it means I just need to wait again. She was: yes, till he's back. I then asked just want to make sure does it really been marked like an emergency now.. she paused and then pretty much with the tone(note so sure) said Yes.
I feel like no one there really cares about how this all makes me feel, it's like I have not been heard. It's already hard enough to face that "reason" why there's delay. How it's my boys fault and why I have to fight for this so much for so long. Its so unfair 😪😪😪😪😪

Sorry for my outburst but I'm literally crying my eyes out here... I'm even at the point where being angry to my late husband now even I know I shouldn't be angry to someone who's dead... but if he wouldn't I wouldn't face this never-ending saga 😪😪😪

ArtfulJoker · 24/05/2024 12:34

Matilde08 · 24/05/2024 12:28

Hi everyone 👋🏻

I'm just having a breakdown as I don't get this all I have to go through with my sons claim. Was told yesterday that it has been marked like an emergency and she will e mail to the case manager. Called today again for an update and if there's any note back from the case manager. After quite long looking this lady today is saying: there's nothing back from the case manager as he's on the leave till next Tuesday. I then said so I guess no update or clue for how long I need to wait as it has already been more than 26 weeks. She said there's nothing much she can say or do just leave the note to him. I was like: so, it means I just need to wait again. She was: yes, till he's back. I then asked just want to make sure does it really been marked like an emergency now.. she paused and then pretty much with the tone(note so sure) said Yes.
I feel like no one there really cares about how this all makes me feel, it's like I have not been heard. It's already hard enough to face that "reason" why there's delay. How it's my boys fault and why I have to fight for this so much for so long. Its so unfair 😪😪😪😪😪

Sorry for my outburst but I'm literally crying my eyes out here... I'm even at the point where being angry to my late husband now even I know I shouldn't be angry to someone who's dead... but if he wouldn't I wouldn't face this never-ending saga 😪😪😪

Edited

I’m so sorry you’re being treated this way it’s totally unacceptable!

Mumofthecrazygang86 · 24/05/2024 12:36

Matilde08 · 24/05/2024 12:28

Hi everyone 👋🏻

I'm just having a breakdown as I don't get this all I have to go through with my sons claim. Was told yesterday that it has been marked like an emergency and she will e mail to the case manager. Called today again for an update and if there's any note back from the case manager. After quite long looking this lady today is saying: there's nothing back from the case manager as he's on the leave till next Tuesday. I then said so I guess no update or clue for how long I need to wait as it has already been more than 26 weeks. She said there's nothing much she can say or do just leave the note to him. I was like: so, it means I just need to wait again. She was: yes, till he's back. I then asked just want to make sure does it really been marked like an emergency now.. she paused and then pretty much with the tone(note so sure) said Yes.
I feel like no one there really cares about how this all makes me feel, it's like I have not been heard. It's already hard enough to face that "reason" why there's delay. How it's my boys fault and why I have to fight for this so much for so long. Its so unfair 😪😪😪😪😪

Sorry for my outburst but I'm literally crying my eyes out here... I'm even at the point where being angry to my late husband now even I know I shouldn't be angry to someone who's dead... but if he wouldn't I wouldn't face this never-ending saga 😪😪😪

Edited

You need to get a complaint raised! Do it today and you can do it online I think. Don't stand for this anymore. It's totally unacceptable. I feel so sorry for you stuck in this situation. X

Matilde08 · 24/05/2024 12:43

Thanks ladies @Mumofthecrazygang86 @ArtfulJoker nearly 27 weeks and still not been marked as emergency. I feel so neglected and ignored. There's no empathy or sense that it's delicate case as well. I will finalise my complaint and send it out as soon as possible.
@Mumofthecrazygang86 are you sure I can do it online as well?

UsefulZombie · 24/05/2024 12:45

Shazzle88 · 24/05/2024 11:24

Hes charging me 25 pound xx

Can you do a Subject Access Request for your child's medical notes and submit those as evidence instead? Surely it wouldn't be too different from what a GP would write who is using those notes as evidence and it shouldn't cost you anything? 🙏

AutumnalApricity · 24/05/2024 12:48

@Matilde08 My heart goes out to you. It's just so so unfair on you and your bub. I hope they get this resolved as soon as the case manager is back 💐

Mommy2boys30 · 24/05/2024 12:49

Fee89 · 24/05/2024 11:38

Ah yours could of been picked for an audit. Managers can pick random claims to check over specially if its new d.m's doing the claims. Wonder if this is what happened xx

Oh really, never even thought about that, just thought it was odd, thank you, I don't know if to call again or just wait for the letters to arrive

sjm100 · 24/05/2024 12:54

@Matilde08 My heart aches for you and your babies, I can't believe that this is still going on for you. There has been no compassion from the DLA with regards to your situation and I really feel that you should ring back, ask to speak to a manager again and tell them that you are proceeding with a complaint regarding the way your case has been handled and how you have been treated on the phone, especially when the reason for the delay has absolutely nothing to do with your reasons for you claiming DLA. I really hope you get the apology you so much deserve.

Matilde08 · 24/05/2024 13:02

AutumnalApricity · 24/05/2024 12:48

@Matilde08 My heart goes out to you. It's just so so unfair on you and your bub. I hope they get this resolved as soon as the case manager is back 💐

Thank you 💐 honestly I don't believe he (the case manager) actually cares much. He called me exactly month ago when they suddenly realised nothing have been done with my boys claim and it's already more than 22 weeks back then. He then explained that they need additional checks if he's even eligible, he clearly knew it's like a widows pension but to deceased's under age children. He promised to sort this case out as soon as possible, but could take up to 6 more weeks. If he would care he would treat it in more delicate way, like an emergency and before going to annual leave, would pass those emergency ones to other's. Clearly, in his list my boys claim is not emergency 😪

ArtfulJoker · 24/05/2024 13:03

I think this whole applying for DLA system needs to be changed! And fast! The way us mums to disabled children are treated is absolutely dreadful. Im just glad we all have each other on here because can you imagine if we didn’t? We had nobody to vent to who relates? They are forgetting our mental health has to be at its best for our children who so very need us, the details we have to go into on the forms are so overwhelming then over 20 weeks+ wait after this is so unacceptable 😔 @Matilde08 keep holding on your time is coming! 🙏🏼you are so patient your son will most definitely get what he deserves soon or they will have all us to answer to! 🌸