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See all MNHQ comments on this thread

Banner advert in the app

466 replies

MagicFox · 19/03/2024 09:40

Hi MNHQ,

There's a banner ad appearing in the ap (at the top) that makes the app visually really annoying to navigate. Will it be there permanently? It would be less bad at the bottom! Thanks!

OP posts:
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75
EarringsandLipstick · 18/04/2024 04:26

Oh yes I'm seeing the Monopoly one still. I had forgotten it was gambling as the slot machine ones seem to be gone!

@BeckyAMumsnet @JoMumsnet @LilyMumsnet

The whole purpose of Site Stuff is to report issues & get a response from MN. You've completely failed to do that. I'm slightly glad though as I'm enjoying spending much less time on MN (despite occasional middle of the night forays!)

RainbowConnection1 · 18/04/2024 07:35

The Solitaire Cash one is there this morning.

MermaidEyes · 18/04/2024 09:05

Annoying monopoly man and his dice back again 🙄

whatsitcalledwhen · 18/04/2024 09:14

Monopoly is back here too...

Tallisker · 18/04/2024 12:56

PLEASE STOP THAT SODDING MONOPOLY AD!!!!

EarringsandLipstick · 18/04/2024 14:20

@JoMumsnet @BeckyAMumsnet @LilyMumsnet

Any chance of responding in a professional way to the issues raised by so many of us? It's such poor treatment of your users.

MadamWillYouTalk · 18/04/2024 18:44

Still seeing gambling adverts.

Banner advert in the app
MadamWillYouTalk · 19/04/2024 07:27

And not just on main boards, still on the addiction support board too.

@BeckyAMumsnet @LilyMumsnet @JoMumsnet

Banner advert in the app
whatsitcalledwhen · 19/04/2024 08:25

And on gambling addition support threads.

Banner advert in the app
MermaidEyes · 19/04/2024 09:02

whatsitcalledwhen · 19/04/2024 08:25

And on gambling addition support threads.

That's pretty fucking disgusting tbh. I'm assuming gambling ads bring in a shit ton of money for MN which is why they're reluctant to let them go

MadamWillYouTalk · 19/04/2024 11:14

@justinemumsnet we've had no update on this thread for over a week now. We've reported repeatedly that we're still seeing gambling adverts all over the app, including on the addition support board which is really low. Please can this be dealt with?

prettybird · 19/04/2024 13:54

Maybe I've been lucky but since I've re-installed the app, the banner ad seems to be stuck on the "Mumsnet Voices" one Confused famous last words Wink

Maybe it's because in the process of re-installing, I told it that I wasn't allowing it to track my activity Grin

Lilifer · 20/04/2024 18:55

prettybird · 19/04/2024 13:54

Maybe I've been lucky but since I've re-installed the app, the banner ad seems to be stuck on the "Mumsnet Voices" one Confused famous last words Wink

Maybe it's because in the process of re-installing, I told it that I wasn't allowing it to track my activity Grin

But I don't even want to see mumsnet voices. There was never any ad at the top at all until 4 weeks ago and it blocks a large part of the screen so defeats the purpose of an app as it's more work to try and follow a thread, I've barely been on mumsnet for the last few weeks since this started which is no bad thing but piss poor reaction from MNHQ

prettybird · 20/04/2024 19:26

I agree @Lilifer - I was just being grateful for small mercies Wink

I'm still pissed off at the double advertising: ie the permanent banner taking up a 1/3 of the screen as well as the in-thread advertising (which I have no objection to). Angry

They claim that this is the norm on social media sites - but have failed to come up with any examples when I asked Hmm. It's certainly not the norm on the other mainstream social media websites I use (Facebook, Instagram, X/Twitter, Reddit, Threads) Confused

Their lack of response is just plain rude Angry

EineReiseDurchDieZeit · 20/04/2024 19:34

There's no response because they've sold the adspace and they will be contractually obliged.

prettybird · 20/04/2024 19:53

Then at least @LilyMumsnet @JoMumsnet @BeckyAMumsnet or @justinemumsnet should have the guts courtesy to come on and say that Angry

But they could still answer the question about the other websites that apparently have the same sort of advertising - since none of us seem to have come across them. Hmm or don't they exist

hjrl · 20/04/2024 21:06

@whatsitcalledwhen wow. That's utterly ridiculous

Lilifer · 20/04/2024 21:13

Totally agree @prettybird it's just rude at this stage. I keep meaning to e mail Justine Roberts but other part of me can't be bothered and shouldn't have to anyway 🤷

amindatwork · 20/04/2024 23:22

It does very much feel like they are just waiting on this thread to die a death without any proper answer. Really poor and not what I would have expected from well over a decade on this site. Disappointing.

TidyDancer · 21/04/2024 12:28

Still no proper response then @MNHQ? In the meantime the app is still effectively not functioning and we're still seeing really inappropriate ads that are taking up excessive space.

MadamWillYouTalk · 23/04/2024 14:53

I was starting to think the gambling apps at least were gone (hadn't seen them for a few days) but nope, back again!

amindatwork · 23/04/2024 15:52

MadamWillYouTalk · 23/04/2024 14:53

I was starting to think the gambling apps at least were gone (hadn't seen them for a few days) but nope, back again!

Same. Mine were just static mumsnet ad for a few days but back to moving gambling ones. Def using this less which isn't altogether a bad thing but I am very very disappointed by the lack of explanation.

MadamWillYouTalk · 29/04/2024 11:59

@LilyMumsnet @BeckyAMumsnet @JoMumsnet I am still seeing adverts for a gambling app as recently as this morning. While I realise that Mumsnet has other stuff going on (like dealing with the university who scraped years worth of chat data), it's been weeks since we reported this and nothing is apparently happening, no updates from any of you!

OneMoreTimeBaby · 29/04/2024 18:24

Mumsnet stonewalling their users; a catchy headline for the Daily Fail???

EarringsandLipstick · 01/05/2024 11:10

I idly checked back on this thread to see if any update ... still none.

I'm happy my app usage has reduced significantly but still irked by the utter lack of professionalism shown by MN. Yes, still seeing scrolling, gambling ads, mostly making the app unusable.