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See all MNHQ comments on this thread

The site is getting gradually less and less useable...

102 replies

Mumwantingtogetitright · 22/05/2022 17:32

I actually mind the new site when it was first launched. It was a bit different but I thought people were making an unnecessary fuss and that they, and I, would get used to it.

It's just getting less and less useable now though. First there were the minor frustrations, like the search function not working any more. Then there was the thing where the site kept logging me out all the time, despite having the box ticked to keep me logged in. Sometimes it would force me out at the end of writing a long post, so I would lose everything I had written. That issue seems to have subsided now, but instead, the site just keeps crashing. Constantly. Either I'm stuck with a blank white screen when I try to scroll past the ads, or the page just freezes without warning and stops responding. It definitely isn't my phone or my browser (default one on android) - I can use other sites without any difficulty.

I love MN but the endless string of problems is now getting me to the point where I just don't feel that it's worth the level of frustration that I feel when I'm trying to use the site. I don't enjoy it much now because of the endless issues.

MNHQ, is there really nothing you can do to get the site functioning properly again, like it used to do? I will have to find something else to do if not, because it just isn't worth the effort at the moment!

OP posts:
Mumwantingtogetitright · 22/05/2022 17:33

didn't mind the new site!

OP posts:
SunshineCake · 22/05/2022 17:37

And now randomly a huge black square comes on telling me to rotate my device to carry on scrolling. Wtf. I don't want to read portrait. I want to read horizontally.

StopStartStop · 22/05/2022 17:39

Still finding it less appealing to use than the familiar one...

EmmaH2022 · 22/05/2022 17:43

SunshineCake · 22/05/2022 17:37

And now randomly a huge black square comes on telling me to rotate my device to carry on scrolling. Wtf. I don't want to read portrait. I want to read horizontally.

I nearly started a thread about this.

what is it, does anyone know? I said before, it looks like you've been hacked. But I think it's an ad? What for? I can't see it and I can't think what kind of benefit any company would get from it.

LegsOfJelly · 22/05/2022 17:47

Me too. I've logged my issues on the relevant threads. I've been on MN since 2007, from pregnancy through to teenagers and I'm very fond of it, but this is really trying my patience and I'm close to giving up with it altogether.

SunshineCake · 22/05/2022 18:22

I'd have left if I wasn't on a thread of two years standing tbh. I've been here since 2004 at least.

fat13 · 22/05/2022 18:28

I keep finding it crashes.

I can’t use the search tools. The old search was brilliant. Can’t it come back?

PicnicPie · 22/05/2022 21:42

Urgh been having same issues too. Thought it was just me, but I have no issues with other sites. So frustrating, scrolling down a v long white page...

PicnicPie · 22/05/2022 21:43

Also can't select a thread from active, just freezes and page becomes unresponsive arghhh

QuestionableMouse · 22/05/2022 21:45

Are you guys using the app or the browser? I'm using the browser version on Chrome and touch wood have had no problems.

TwoBigNoisyBoys · 22/05/2022 21:46

I posted about this just this morning. Very frustrating and stops me posting on a lot of threads…anything more than 3 or 4 sentences and the page ‘refreshes’ and I lose the lot…🙄

MadameCholetsDirtySecret · 22/05/2022 21:48

What I don’t like on the website (on my iPhone) is if I hide a thread, the thread below changes colour to suggest I have opened it. V annoying.

Whatwouldscullydo · 22/05/2022 21:51

Oh god yes.

So many blank screens . And yy to being logged out.

And the notifications that appear for threads no longer showing in TIO as they were months ago. What's that about

AlternativePerspective · 22/05/2022 21:51

I type out responses in the notes app on my phone and then paste them into the browser.

But really MN HQ, that message which comes up when the server crashes about having a strong cuppa is the biggest load of sexist shite which has presumably either been written by a man to make it look like you have an office full of women “nattering” and giggling over the site, or it’s been written by a woman who needs to get back into this century. Please don’t patronise your users like this.

And please fire whoever it was you hired to build this site. 3 years it apparently took. They must be laughing all the way to the bank.

alexdgr8 · 22/05/2022 21:52

i find it very trying.
initially i could only read 3 lines of posts, as the header and footer were so large.
it was like peering through venetian blinds, and felt as if i was intruding.
by chance, having adjusted the size of the zoom, i can see a little more.
but now there is a lot of adverts on the right hand side. these often cover the page numbers of the thread i'm trying to read.
so i cannot click on the next page to continue reading.
most frustrating.

StageRage · 22/05/2022 21:52

The constant page refreshing makes it almost unusable (mobile site, safari, iPhone)

grapehyacinthisactuallyblue · 22/05/2022 21:53

I really don't think there are big problem. Maybe the way I use the site is different.

If I start a thread, I may, or may not get many responces. That's fine.
I had logged out issues, but not recently at all, since I took advice from someone, to choose " keep me logged in" option.
I don't use search, so I have no clue what is wrong there.
But seriously, if you are just commenting, posting to get support, I see no problem at all.

ImaniMumsnet · 22/05/2022 22:09

Hi everyone,
Firstly we are really sorry about this. Your feedback is really important to us and we are taking all of it on board to ensure we make things better. We are currently working on addressing all the issues with the site, so this feedback is very helpful. We are passing on all of your feedback to our tech team. It would b very helpful if you could confirm:

  1. The device you are using
  2. Whether you are using a browser or the app
  3. The browser you are using i.e. Chrome, Safari
as this would help us to pinpoint where the issues are.
MustDust · 22/05/2022 22:11

I've just downloaded the app as the browser, which I've been using on my phone for about a decade, is logging me out, causing everything to crash, bringing up the white box and not allowing me to search like I used to. The app is crap so I'm posting this and deleting that too. Appreciate new sites have teething troubles but this has rendered it unusable. I even went over to the dark side I was so pissed off with it.

Mumwantingtogetitright · 22/05/2022 22:25

I'm on an android phone. (Samsung A32), using the default browser. (Samsung Internet). I had problems when I tried to log in with chrome as well though.

I don't really want to have to download the app.

OP posts:
grapehyacinthisactuallyblue · 22/05/2022 22:29

I'm on laptop, chrome, and had no issue at all, since early days, which seemed to have resolved.

TwoBigNoisyBoys · 22/05/2022 22:30

@ImaniMumsnet

Iphone, browser, Safari.

Thanks

TwoBigNoisyBoys · 22/05/2022 22:34

www.mumsnet.com/talk/_chat/4554348-is-anyone-posting-less-due-to-glitches

(The thread I started earlier on, I should have posted in Site Stuff, didn’t think!)

TheUnquestionedAnswer · 22/05/2022 22:39

Agree, it's just not the same anymore. I'm on Safari and it's the way the replies to the OP posts are displayed that get me really confused

Tangofandango · 22/05/2022 22:40

Seriously thinking of giving up on Mumsnet. Had about 8 tabs open last night (iPad safari). Woke up this
Morning, they'd all disappeared. This happens on a weekly basis.

So opened a few more this morning. Could only use the site for about 10 minutes before all the pages just went blank and I was staring at white pages. Left it all day and just tried again but still nothing but white pages.

Had enough now Mumsnet.